2025 Toyota Highlander Consumer Reviews
Pricing
Rattling noise from moonroof
A month after driving the new 2023 highlander limited, rattling noise is consistent (seems to be from moon roof's centre panel). The noise is similar to having a cart go over a pebble road. Reported to the service department and waiting to hear back if similar complaints are received. The 2.4 litre engine doesn't save any more on gas as opposed to our traded in 2017 3.5 litre engine Highlander Limited. Disappointed on both issues.
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New 2023 LE FWD Left Us Stranded on Vacation
Bought new to have a reliable vehicle for traveling. At 2284 miles on vacation in Canada, CEL and acted like bad gas. Stranded us for 2 days. Dealer didn't have the part (or loaners, or even a shuttle service to our local destination). Bad Fuel/Air Ratio sensor. Repaired under warranty, but our ruined vacation wasn't covered under any warranty. Not happy.
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- Platinum 4dr SUVMSRP: $56,11770 mi away
- XLE 4dr SUVMSRP: $49,487171 mi away
- Platinum 4dr SUVMSRP: $56,117172 mi away
Love the vehicle, Infotainment is unusable
Love the gas mileage, 30+mpg in eco mode. Towing capacity. Comfort. Nice vehicle except the "drive connect" app advertisement makes the entertainment system unusable. It will lock up the system for 1 to 10 minutes so no music, no google maps, no phone, nothing, until it decides to clear itself. Toyota says you can pay $200 a year to remove the advertisement by subscribing to drive connect. This makes it the definition of ransomware. But there is nothing in the app I need or want. Neither ToyotaUSA, their tech department, or the dealer can fix it. I will either be selling the vehicle or replacing the entertainment system when the free trial of drive connect ends in a couple months. For those of us who use their phone for maps, texts or communication the system makes the vehicle unusable. Update: Can't put in different infotainment system, it is integrated into the vehicle. Toyota gave me a free trial of drive connect. Unfortunately anytime i am in an area without internet the display is locked up asking for a password. Can't enter a password until i get into an internet area, then go s back to asking for a password when i leave it. Worthless and unusable. Toyota wouldn't fix it. After 7 months they bought it back from me. Last Toyota.
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Bucky
Replaced our 2011 highlander with a brand new 2023 highlander . The 2023 comes only with a four cylinder turbocharged engine . It’s awful ! Our 2011 had the v6 engine that was smooth and quiet . This engine is noisy and hesitates and bucks when accelerating from a stop . We didn’t notice a problem for the first few thousand miles but it’s got one now . Dealer says a fix is coming . Well it’s got 10,000 miles on it and it ain’t fixed yet . We have three Toyotas , tundra , Tacoma and this hunk a junk . Have always had the utmost confidence in Toyota but I’m afraid they are heading in the wrong direction with these green engines . We have traded this 2023 for a 2022 xse highlander with the v6 . No comparison ! Smooth as butter . Took a loss thanks to Toyota for making us a Guinea pig .
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Bad car
I always thought that Toyotas are good cars. Not anymore. 1. Rattles everywhere. From dash, from door, from the back. 2. Very noisy, on any road worse than perfect, noise from the road. On speed over 60 constant wind noise ( this I could not catch during test drive, as in traffic couldn’t drive more than 50). 3. On sunny days digital panel washes out- when i was testing car was cloudy:( One year update: all negatives remained of course, however, roomy car, pretty economical- 27-28 mpg on freeway, made couple long trips, basically for 50 grand it is worth it. No reason to pay more for fancy cars
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