2025 Tesla Model Y Consumer Reviews
Pricing
Tesla Model Y: Overhyped junk / appalling service
Suckered by the hype, I leased a Tesla Model Y and it was a nightmare experience: Trashy ride quality — rides like it has no shocks; range is a lie — got 110 miles in winter, 180 miles in summer with HVAC use. Slightly better on highways at 220 miles but still far short of the 300+ miles claimed. 12V battery failed with no warning, and it took Tesla TWO weeks to dispatch someone to replace it. Unlike most cars, the hood is not manual and when the battery dies, you have to Jerry rig it open but in my case, Tesla failed to properly wire the batteries at the factory so they had to drill holes to get it to open. Then the HVAC failed followed by the trunk strut failing; Wiring harness fired. In all, I spent over $3000 in car rentals while Tesla got around to repairing the various problems. Dumped it and got the Lexus RZ 450e and am getting 275 miles to 400 miles range in city driving. The ride quality, tech and safety features of the Lexus blow away the Model Y. Took it on a road trip from DC to NYC and it beat the Tesla in range and efficiency. Could even charge it a Tesla Supercharger. Lexus is offering huge discounts on the RZ (got mine for $43,000) and its the best EV on the market. Disregard the critics, just drive one after you drive a Model Y and you’ll see how far behind Tesla has fallen Lexus in EVs. My second favorite was the Cadillac Lyriq but it makes an annoying pedestrian warning sound at speeds below 25 MPH which kills the silent EV experience. Check out my full review of the Lexus RZ 450e on Edmunds (posted under my handle: RZ 450e in DC)
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Less than advertised
First, Tesla quotes the EPA range of 330 miles per full charge. I found, by keeping continuing track, that my long-range Model Y gets about 220, city and highway combined. Second, the big screen is impossible to navigate, and dangerous to do so, while driving. Third, the weight of the battery makes the ride bumpy and uncomfortable. Fourth, we just learned that we no longer get music free. Tesla will nickel-and-dime you continuously. We would like to sell ours, but the market is not favorable. Ours is less than a year old.
- Long Range 4dr SUVMSRP: $38,885182 mi away
- Long Range 4dr SUVMSRP: $39,329182 mi away
- Long Range 4dr SUVMSRP: $39,995203 mi away
DONT BUY- Car's nav and Cams dont Work
I just bought the car a month ago. My experience with the Tesla Model Y has been deeply disappointing due to critical safety issues encountered in cold weather. When the temperature dropped to 18 degrees Fahrenheit, my car's cameras completely froze, rendering the navigation system useless and making it extremely dangerous to back up – a significant concern given the vehicle's size and limited visibility. This lack of functionality creates a serious safety hazard. I contacted Tesla immediately and was told to simply schedule a service appointment, the earliest of which is three weeks out. This is unacceptable for such a serious issue. While I appreciate the technological advancements of the Model Y, its inability to function safely in cold weather is a major flaw that needs immediate attention. Additionally, I cannot back up safely since the back is so bulky, and the visibility is nearly 0 ... They do not have standard apps like Apple Connect. I will try to sell this car. The Billionaire does not care about little things like this that happen to his customers. |
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Want to pay luxury prices for junk?
Noisy, poor ride, tacky interior, looks outdated- and not a luxury EV, no 360 camera, no rear cross alert, sorry. This is a very bad car!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Noisy, rough riding & unreliable
I always wanted a Tesla and bought one in January because I love Elon and wanted rocket technology in my car. I think I got a lemon put together by a secret hater in the Austin factory. The car is super noisy inside and I feel every bump. Range has been about 60% of advertised and Tesla says it’s normal. I’ve gotten to talk to the reps a lot because like 5 times I’ve had problems and I’m in the shop all the time. I think Elon has vision and wants to make amazing products using the best tech but his employees are letting him and us customers down.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value