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Used 2022 Ram ProMaster Cargo Van Consumer Reviews

2.2 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2022 ProMaster Cargo Van, so we've included reviews for other years of the ProMaster Cargo Van since its last redesign.

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Cons
1 out of 5 stars

Safety Nightmare!

Dan, 07/20/2019
updated 07/26/2021
2019 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
83 of 106 people found this review helpful

Third update: I haven't had a full tank of gas in 3 months. I've had to stop at multiple rest areas and gas stations to fill up. Another non dealer shop looked at the fuel issie and it is a design issue. The fuel filler neck is too vertical and it causes the gas pump to shut off randomly. Once the flow of gas is interrupted for any reason (such as someonw starting fueling on the opposide side.) It clicks off and will not take any more fuel. I've also been blocked from the RAM Trucks facebook page for posting interior photos showing how my knee rests on the shifter and could shift it into reverse from a bump. Second update: Edmunds wanted another update. Well it's still a nightmare. You can add incompetent dealer service to the list. They repaired the mirror, but could not find the fuel system issue claiming they went to a gas station to try it. (They did not.) They did a tire rotation and didnt reset the TPMS. They left the fronts inflated to 80 psi, then changed the rears to 62 psi. (Why? Trying to get the tpms light to clear? What a random pressure.) The rears should be 80 and the fronts 42. I had to fix this myself. The service manager ignored my calls so the light stays on. The slider door does not latch unless you slam it, and you have to put some force into closing the rear doors also. In case i didnt mention it, there's an active recall for the shift control becoming detached and the trans would stay in the last gear you selected, so no park. First update: I was asked by Edmunds to update my review: well all of the below still stands. Winter driving is useless and trying to get out of driveways with a slight rise at the road such as roadside ditches are dangerous as you cannot stop to look unless you want to back up and try again. The driver side heated mirror is inop and i'm still having problems filling the tank due to poor venting. The windshield washer nozzles stick up in the wiper area and have very weak clips. I cannot use a snow brush here or else they will fall off. So yes. This vehicle is still a nightmare on wheels after more time getting used to it. Original Review: So I just got one of these vans issued to me for work. The front wheel drive shudders in reverse going uphill unless you give it a lot of gas. To reach most things in the cab, you have to reach for them which is dangerous while driving. Cup holders, cruise control, hazards, radio dials. The driver side mirrors are obstructed by the pillar in the window (which doesn't roll all the way down.) The steering wheel doesn't tilt but does extend. (part of the linkage is exposed at your feet.) You're sitting so high up, it feels like you're driving a bus. The 12v plug only works when the van is running. The radio doesn't remember your last input setting. (Playing from USB or bluetooth? When you start the van again, it starts playing from the radio. There is no way to turn off your headlights and leave your parking lights on. Cruise has to be enabled after starting the van each time. I feel like I'm going to snap off the front doors since the stop in the hinges does not line up until the door already feels like it's bending. The mirrors are power folding and all 4 do have power adjust. (Why did they include a rear view mirror with solid rear cargo doors?) The reverse camera is a nice feature. It does have good cargo space and my 6'3" self can climb in the back comfortably. (Short height van) The sliding door helps when I have to park in a parking spot and still get at tools. The cabling to the rear cargo doors does seem like a future point of failure. The rear axle does not provide much ground clearance. There is a very basic light in the rear cargo area that is all but useless. There is no third brake light likely due to how wide it is. The cab and cargo door locks are two different buttons and you cannot program your horn to honk to indicate it's locked. The gas tank doesn't always fill to full and the gas door is flimsy plastic. I'm sure there's more I forgot, but here's a book to read to get you started.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst vehicle purchase in 53 years

O'Dell Bowling Service, 09/01/2020
updated 09/06/2022
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
5 of 5 people found this review helpful

Nexen tires have very little traction, spin and slip on 5% grade with wet pavement. Passenger compartment unconfortable . 3300 miles transmission failed, took 14 days to get a replacement.8/21/19 , AT 63771 miles ,check engine warning , miss firing ,serious lose of power, 3771 miles out of warranty, 7/31/20, (no problem found swapped components ) $420. 8/17/20 64459 miles same problem, replaced # 1cylinder power module $343. 8/21/20 65660 miles problem is back (has bad injector wiring harness) repair estimate $785.like hell BUYER BEWARE!!!!!!!!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

After 40,000 miles

Yani, 10/12/2018
updated 10/14/2020
2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
11 of 13 people found this review helpful

It's been 24 months living with the promaster and all is good, mileage has suffered as a result of Minnesota winter, about 15-16MPG with mornings warm up. Other wise all is good, riding in a tin box full of tools is not a joy, so I hung two moving blankets between the cargo area and the front which quieted things down a lot, also helps with AC and heat. Love all the room! I’ve had two issues one was a factory recall which was no problem and I had a leaky radiator which was replaced under warranty all good. I’m now shopping for a new set a tires and plan to use the van another year or two before I trade it in. I am a Landlord and I do a lot of my own repairs and turnovers, so one day I may be mowing grass, the next day I may be fixing a sink, or remodeling an apartment and hauling building materials. The van has great cargo room, I can drive my 46" riding mower right into the back, or wheel in a new fridge and not have to lay it on it's side. I have installed Dewalt toughsystem racks that hold all my tools, and fold away when I need the extra cargo room. On the highway I average 22 MPG, combined city highway I average 17.5. The van is easy to drive, great visibility, plenty of power to get onto the highway, great bluetooth feature, good by commercial radio. The radio turns on with out the key which is nice, the dual locking system is harder to get use to, one button to lock, but one button for cargo area and another for cab access. Great van, ride is a little rough, but it's a cargo van, not a limo.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

This vehicle its piece of crap

Ernain arzu, 03/15/2021
2019 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" WB (3.6L 6cyl 6A)
7 of 8 people found this review helpful

Fuel fill door just brake on my hand that thing its made out of plastic, you can peel the paint of the vehicle just by touching it,not comfortable at all and you can get stuck in an inch of snow, dont waste your money buying that piece of crap

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Useless

mgilletly, 06/28/2022
updated 08/02/2022
2019 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I have driven various makes and models of service/utility trucks and vans for 41 years with some of those vehicles being as old as 25 years at the time and each with its own positives and negatives, but the Ram 1500 Promaster is by far and beyond the most poorly though out, designed, engineered and built utterly useless (insert explicative here) I have ever driven. The entire cab is a complete joke as far as utility and functionality, and the steering, brakes, acceleration, visibility, etc are also a complete joke making this vehicle nothing more than a completely irritating and useless deathtrap with lots of cup holders

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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