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Used 2018 Ram 2500 Consumer Reviews

4.4 out of 5 stars
29 reviews

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We have a limited number of reviews for the 2018 2500, so we've included reviews for other years of the 2500 since its last redesign.

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Pros
Cons
4 out of 5 stars

The Cummins Makes the Ram

JRG, 08/07/2018
2018 Ram 2500 SLT 4dr Crew Cab SB (5.7L 8cyl 6A)
37 of 41 people found this review helpful

There are only a few choices in HD trucks and none of them are bad. What the Ram brings to the table is a good platform with a fantastic engine and presented in a good value. Even the SLT has plenty of goodies. This is a work truck and a very capable, comfortable, reliable one. I know there are brand aficionados out there and that’s all good. I’d argue that the Ram is the best value in the HD truck segment, especially with the Cummins engine.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Worst Vehicle I have ever owned. Never again!!!

Justin Embrey, 05/23/2018
2017 Ram 2500 Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
42 of 47 people found this review helpful

As most shoppers would be when I bought this truck I was very happy with the way it looked and drove when it was brand new. Soon after buying the truck i began having issue with the Electronic throttle control (Less than 5000 miles). It went to the dealership 3 times over about 3 months and still occasionally says it needs to be serviced. There has been 3 recalls on it to date one of which the parts are not currently available to repair it. The paint chips off of the truck with the slightest sign of something rubbing up against it besides a cotton cloth. The hood and body has rust all over it in various spots from small rocks and even was chipped once by my hand hitting the tailgate. I was asked if I bought the paint protection plan for the vehicle and I asked them if they were kidding me, they clearly were not. Dodge knows they are doing less than a good job on the paint and overall dependability of these trucks. On to the next item, During the winter of 2017, the driver side window decided that it was going to break and no longer roll up or down. It went to the dealership yet again, They fixed the little tiny plastic part that had broken but ever since the window makes a grinding noise when going up or down and they said they can not find the issue. The latest issue that happened today 5/23/2018 is going down the interstate at 65 mph it decided to slam itself into 4 wheel drive and downshifted into 3rd gear. The truck jerked like I had slammed on the brakes and then would not shift past 4th gear regardless of the speed. When I stopped at the next red light the truck did not want to go as it was stuck in fourth gear and in limp mode according to the dealership. I have been a Ram owner for over 13 years and I can say that this experience has completely ruined my high regard for Dodge primarily for their lack of interest in resolving the issue. I have now started the process of making a lemon law claim on this vehicle as it has been into the dealership for repair almost 10 times in barely over a year. I will never buy another Ram truck for anything.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Beast of a truck

Chris, 11/24/2018
2018 Ram 2500 Laramie 4dr Mega Cab 4WD SB (6.4L 8cyl 6A)
46 of 52 people found this review helpful

Be aware of your dealer's ethics in all aspects of your purchase. ie. Financing, your trade in, extras that you add on, the extended warranty on diesels, and lock in a good interest rate. Shop for financing before you shop for your truck. Don't let the dealer rush you into anything, they like to wait late into the day, to then rush you into signing the papers quickly. On to the truck. The best vehicle I've ever bought. Milage is awesome. 21 to 22.5 average. Towing is unreal. I can't even tell my boat is behind me. Handling and ride is the best on any 2500 I've ever driven, mine or company vehicle. I rarely reccomend a vehicle with 5 stars, but there isn't a 6 star rating, or I'd chose it on this one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

RAM convert

Dentist775, 04/04/2019
2018 Ram 2500 Laramie 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
52 of 59 people found this review helpful

I used to be a Toyota truck junkie. I was in the market for a new Tundra and decided I should do my due diligence and drive a Ford, Chevy and a RAM. I was only impressed with the RAM 1500. The dealer then suggested I test drive the Cummings 2500. I was blown away with the build quality and the power of this engine. I had always thought that Dodge made the worst trucks. I was wrong. I went back to Ford and drove the F-250 diesel and felt the interior was made of cheap materials for the price, but the ride was nice. The same went for the Chevy 2500 I drove. The power in the engine was great, but the cab felt small and had too many buttons on the dash. The cost for both of these vehicles similarly built (i.e., leather, heated seats, back up camera, etc) was outrageous. I bought the Ram 2500 with the Laramie package, off road package, etc. and it was about $15-20K less than either of the other trucks. I'm getting 19-21 MPG after about 5000 miles on the truck. I know people are very passionate about their truck brands, but do yourself a favor before you buy your next truck and check out a RAM diesel pickup. You will have a tough time justifying the cost and quality of a Ford or Chevy after you test drive this truck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Absolutely love my Cummins

Oilfield trucker, 04/20/2019
updated 10/22/2021
2018 Ram 2500 Tradesman 4dr Crew Cab SB (5.7L 8cyl 6A)
28 of 32 people found this review helpful

I did a lot of research before I bought my 2018 ram 2500 with the Cummins and g56 6 speed manual. I’m not a ram fanboy so I looked at all the brands before I went with the ram. The reliability of the Cummins engine is really what sold me on it. I got the tradesman with the chrome package and it ended up being a lot cheaper than most half ton trucks! The diesels hold their value a lot better than gasoline engines and they just simply run longer. I haven’t regretted getting the ram once. The towing power it has is just ridiculous compared to a gasoline engine. UPDATE: 1 year later.... still just as happy with it as I was when it was new. My ONLY complaint is the location of the oil filter, you can’t get it out without dumping half the oil out of it. It’s not hard to get to through the passenger side fender well but you’ve just got to tilt the filter to one side. I guess it’s only a problem if you do your own oil changes

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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