Used 2013 Ram 2500 Consumer Reviews

2013 Ram Cummins SLT 4 dr. long bed

Think long and hard before you buy this truck. I traded in my '02 model, similarly equipped, knowing that the older model would require some shop time, before long. It turned out that the new truck spent much more time in the shop than the old one ever did. High points are the refinements. The new 6.7L Cummins in the later Ram models are whisper-quiet at highway speeds. The new truck is much more stable. Gone is the death wobble that threatened the older models at higher speeds. Mileage is on par with the older, 12v Cummins in the Dodge Rams. Highway mileage regularly calculates above 20 mpg, with a best ever of 23.9, driven at or below the speed limit on a round trip between Soldotna and Seward, AK. With a heavy trailer, right at the 17k lb. capacity of the truck, mileage dropped below 10 mpg on the same highway (a hilly, twisty highway). Here are the downsides: this truck has been in the shop for repair for three months, in the two and a half years that I've owned it, starting with a check engine light on the first drive home from the dealership. It was back and forth to their shop seven times, all for different problems, in the first nine months that I owned it, for a total of two months in that time period. I also replaced the water pump, myself, during that time. It has been replaced a second time, since then. The main exhaust emission components were all replaced twice. The rear differential failed, and was rebuilt. The heater fan quit working, and one dealer took two weeks to fix it, replacing the fuse box, at a cost to me of $1k. As soon as the warranty was out on the emissions system, I pulled it all off, and installed the biggest muffler I could buy. I like to be able to hear myself think. That cost $1,300 for materials and the programmer, not including my time to weld the exhaust and remove the problematic devices. Now, at 67,500 miles, the variable geometry turbo actuator has failed. The dealer first quoted me $2,800 for the device, which is in stock, and said they could drop it to as low as $1,950. Since the powertrain warranty ran out two months ago, this is my cost. I opted to mail the actuator to a repair place, at a cost of $500, and two weeks out of service. Again, not counting my labor. Speaking of the VGT, the exhaust brake is a nice feature that doesn't work like it should, with the automatic. It works best with a heavy trailer, but only if you are using the brakes. At highway speeds, the exhaust brake will slow you down to 55, then the torque converter unlocks, and the truck coasts at an idle. You get better compression braking naturally with the exhaust brake off, because the torque converter stays locked. You can make the exhaust brake work better by downshifting manually, but touching the throttle will leave you coasting when the torque converter unlocks, and the control for manually shifting barely works. The A/C quit working not long after they fixed the heater fan, and I haven't gotten it fixed, yet. One of the two USB ports does not work. The sheet metal on the body is thin, and both doors were already dinged when I bought it, at 20k miles, apparently by people pushing the doors, near the handle, to close them. The left third of the rearview mirror turns into the backup camera, which basically makes the mirror useless for backing up the truck, especially if it's dark. The truck is prone to understeer, and traction control is an unwelcome inconvenience that can't be turned completely off unless in four wheel drive, at a dead stop. It also leaves you with a considerable throttle lag, as the computer decides whether or not it can give the throttle input you desire. The value of the truck has declined steadily, since I bought it, and it is still barely worth what I owe on it. Summing it up, the truck fails in several of the categories which are the main reasons to buy a diesel pickup, including reliability, durability, and resale value. Good power, mileage, refinement, and work ability. The roomy interior is nice to sit in, even when the truck doesn't run.

Worst Decision I've Ever Made.

First of all, when I bought this truck brand new in 2012, I loved it. For 93,000 I drove it around and honestly didn't think there was a better truck on the road. I bought the top of the line Laramie Longhorn Megacab 4x4 with the diesel. The engine worked great, and pulled anything. There was an issue here and there, but when you put so many luxury features in a truck, little things are going to break. However, when my drivetrain broke, Chrysler refused to cover it under the warranty, even with the service records. The damage caused was so severe (more than $30k) that my insurance had to total the vehicle. Dealing with the warranty claims department took months, and they were useless.

Excellent Truck!

Bought a new 2013 Ram 6.7L and love it supper over kill for my little boat but it does the job and more. I have had no problems up to now and gas mileage is around 20MPG in the San Antonio metro area not BAD! I will buy this truck again. Interior looks amazing they did skimp on the very fine details but its almost unnoticeable. Good truck probably the best for money and value.

Great Truck

Mine is a Cummins 6.7L, w/ 6sp A/T but I couldn't find that as an option on the drop down menu. I love this truck. It's big and sits up high, but doesn't drive or feel unwealdy. Fit's nicely in the lane and tracks down the road. Ride is a little bouncy, but for a heavy duty truck, is the best I've ever ridden in. The interior is simple but nice and well thought out. I'm currently getting around 16MPG mixed city/highway, which is pretty good for a truck of this size. I got the truck for work, not for a commuter, but I enjoy driving it so much, I look for an excuse to take the truck.

Big Red

I have the 6.7 Cummins Diesel. Love the truck. The U Connect is ahead of its time for being a 2011. Horrible MPG with the PDF and EGR system but it's almost completely worth it just for the power and reliability. Need to improve the wheel well design which is a magnet for rust..... same with the frame. For the price of these trucks I think Ram could afford a rust proof frame.

2500 ST 6.7L Diesel 4X4 Automatic (for some reason, this was not an option on the *Model list)

Up to this point, the truck has been great. The only issue I have had so far is the O2 sensor acted up, activating the "check engine" light. Once replaced, I experienced no further issues with it. It has a ton of power and torque. The interior layout is ergonomical and comfortable. The ride is quiet and smooth. In fact, people frequently comment about how quiet it is for a diesel truck. It brakes well considering its size and weight. I use this truck both on and off road, and so far it has performed admirably. Overall, a great value.

2500 Diesel

Best 3/4 ton on the road. Comfortable, Nice styling cues, Ergonomic designed cabin. Everything is at your finger tips, Great in cabin storage as well. Not to mention you do NOT need DEF Fluid, Fuel mileage on this monster has been better than expected. It turns heads everywhere i go. Drive one and you will understand. This truck can handle the farm or a nice night out on the town. Its really hard to find a flaw with this new truck, Ram Trucks hit this one out of the ballpark.

Good for a while

I have been driving a 2013 2500 Ram with the Cummins engine. The truck now has 78,000 miles and other than high maintenance costs (oil change and fuel filters replacement $400) and only ok mileage (combined 18) it had been a good truck. I was recently involved in an accident that damaged the front passenger door and front fender but still drivable. It's been in and out of the dealership four times for engine repairs. The engine quit and initial sensor was for the throttle valve. First they replaced the throttle valve and did an EGR service, after the DEF light kept coming on, they finally decided that the DEF pump and airbox had gone out. With these repairs, we are now sitting at $2500. Somehow, I suspect it will not end here. The problem is the emissions technology has not been perfected and the factory does not want to admit it. The pre DEF engines ran relatively trouble free for well over 100,000 miles. Unless you plan on hauling a lot of weight, stick with the gas engines for now.Update; at about 80,000 miles the fan ate the shroud and the water pump went out at the same time. This also destroyed the radiator, repair bill $3000. The water pump went out the first time at 40,000 (under warranty). A week later the fan ate the shroud again, the dealership covered the repairs this time but the truck was down for almost a month between both repairs. Now at 85,000 miles and things are going ok. Now at 115,000 and no new problems to speak of. Engine runs good and interior has no rattles. Update; at 125,000 the right rear seal, soaking the brakes in oil. So, new seal and new rear brakes. Engine running strong, transmission has been trouble free and interior quiet. Mileage averages about 17.5 now. I was hit while out of town, truck has been totaled, 145,000 miles.

Awesome Truck! Worth checking out! 5.7L Hemi

I have owned this truck just shy of 5 years. This has been by far the best truck I have owned. I have had 3 issues with it since I purchased it, one was the tie rod end recall that Chrysler put out a few years ago. Had an exhaust manifold bolt break, fixed under warranty, and my heater blower motor died. Easy fix there as well. I own a lawncare/landscaping/snow plowing company. This truck does everything for us. We tow trailer's all summer long and then slap on snow plows during the winter season. For the use and abuse we put this truck through, it is never in the shop! Ram makes maintenance really easy on their trucks as well. (Not sure how the diesel ones are for maintenance) The interior layout is really nice and comfortable (even after plowing snow nonstop for 12 hours). I can't say enough good about this truck! I'm starting to wish my old one with close to 210,000 miles would die so I could by another like this one. I am a 100% repeat customer for ones of these trucks!

Wants you go diesel, you won’t go back!

Make sure u get some kind of warranty when buying any used vehicle but this truck is exceptional. You won’t be disappointed. There is no replacement for the power and reliability of a Cummins!

Frickin great truck

Has always been a great runner and has never let me down.

60K FOR TIN & PLASTIC

Aside from the motor, which is a Cummins 6.7 powerhouse, this truck is a tin and plastic, over-priced, dysfunctional piece of garbage. The constant dinging of warning messages from the bug-ridden computers that end up meaning little while scaring the bejabbers out of the driver is one of the biggest headaches of owning this vehicle. The now infamous 'Uconnect' system is so corrupt and full of bugs that it should aptly be re-named 'Disconnect'. The fact that FCA's response was 'go buy a new truck because we fixed the problems but you're not getting the software fixes' was particularly enraging. The batteries failed withing 26 months, the running board covers are cheap plastic and have been disintegrating since day one and are as slick as black ice when wet. The entire truck is nothing but thin plastic and even thinner metal that is easily dented by pushing on a malfunctioning door. I have a list of other things wrong with this piece of garbage as long as my arm and the truck is currently under several recalls, not the least of which is the catalytic converter. I don't see $60 in this truck let alone 60K.

Great Heavy Duty Truck

The drop down menu does not offer the correct trim i have. I have a 2011 Ram 2500 HD 6.7L Cummins Diesel Engine, 6 speed automatic 4x4, Crew Cab 6.4ft short bed, Laramie Fully loaded Edition, Mono Rugged Brown Pearl. I did 4-5months of research on big 3 3/4 ton diesel trucks. I would be upgrading from a 07 Tacoma. Out of the big 3 I test drove 6 including the Ram 2500 Laramie I currently own and i have to say that im glad i bought this truck. The cummins is a great engine, the new 68re asian transmission is good and doesnt fish for gears like the 05 f-250 and 11 f-250 i test drove. exterior and interior design is wonderfull, functional and great quality. More truck for my buck was awesome

200,000 miles and comfortable.

We bought it used with 156,000 miles on it. Fully loaded Longhorn Laramie edition. Other than the backup camera not working, it is very nice so far. The previous owner took good care of it. So we will update once we use it more this year. We have the Cummings diesel pretty quiet for a diesel. Well, we had to put a new front end on it at the six month mark. They figured they used it on a farm and just ran it rough for the front end to give out. Everything else still running strong. Going to Grand Canyon from Washington State and back in April. Hopefully it will keep going. I am pretty secure we should enjoy the trip. After trip to Grand Canyon had to replace the drive shaft? At 65-75mph it felt like something was rubbing. I cant remember what they called it, but they did show me how badly that the metal had been worn down causing the shaking. Still running good, Love the interior, but tired of the mechanical issues. Noticed the shimy in the steering wheel is back. Have an alignment done and wheels rotated and balanced. Still there at 70+ mph. Not sure what that is?

Best Truck made

The 2012 Ram 2500 HD 4WD is in my opinion the best truck made. Mine has the 6.7L Cummins and automatic transmission. 2012 was the last year before the DEF system was added and 2011 and 2012 were the only years with no DEF and the 800Ft Lb of torque (up from 650 in 2010 and previous years). Truck has amazing power and acceleration, handles great, rides good for a heavy duty truck, tons of interior space for family, and does great on fuel (for a heavy duty truck). And nothing beats the sound of a Cummins!

10K miles 2500 4x4 Ram/Cummins DIESEL

I bought my Ram in Nov with 20 miles on it, and just rolled over 10K, so far it's been 100% reliable, and a fun vehicle to drive. I went from a 500+ hp Mustang Cobra to this truck, and while I do miss the accleration and handling, overall the truck definitely makes up for the Mustang.

Still in the shop

If you drive in dusty conditions know ac condenser plugged in 6 mths. But biggest problem has been electrical, flasher and dome light goes on and off for no reason. Truck has been at Dodge dealer for close to 2 mths and we still do not have an eta.

Poor Towing capabilities-5th wheel

I traded my Laramie Hemi for a 2500 diesel because the upper limit on the Hemi was only 10,000 lbs towing. We were buying a fifth wheel which was 12,000 lbs. When I got it home and did some last minute research before buying the fifth wheel we picked out, I found it could not tow it. I am sitting here in shock after spending $70k on a truck with one purpose and it isn't capable. THe towing number is fine at over 17,000 lbs.....but the payload capacity is only 2274 lbs. The fifth wheel is fairly light at 1980 lbs and if I go by myself on vacation it would be OK....but adding passengers, dogs, clothes...I'm 400 lbs over. Chevy and FOrd have no prob.em here and are in the 4000 lb p

Maintenance Costs Astronomical

Just got back from the dealer, oil change and fuel filter change $190.00 the cost to change the fuel filter is $100!! they told me the cost of the filter is $65!!! Unbelievable, but absolutely true!!

Brain stem being shaken loose!

Whoever engineered this truck should spend the rest of their lives washing dishes in a greasy spoon! This truck has "Death Wobble", look it up on line. This truck shakes so badly that it is unsafe to drive! I contacted Chrysler group. They told me to take it to a dealer to get it fixed and they would back me up. They did not. The dealer put on a set of cheap shocks and charged me over $1500 bucks! Chrysler does not care that they have sold this dangerous truck. I hope someone does not die because of this problem. Edmonds wants an update. OK, Nothing has changed, I made a big mistake buying this truck. I have started to get vertigo because of being shaken so badly while driving this piece of junk.

THIS TRUCK IS EVERYTHING YOU WANT.

I purchased the truck last month and wow.... We acquired the new CUMMINS engine with the new high output upgrade. The truck now has the best power in class bar none. It rides like a dream and is very well appointed in the Laramie package. I beleive you couldn't purchase a better truck .

Loved this truck

I absolutely loved my Cummins Diesel 4x4. That being said, the cost of maintenance and repairs are ridiculously high. Fuel pump quit. $5000.00. Transfer seal leaked $3000.00. U joints every other year. It’s an expensive truck to own. I owned it for 5 years and traded it in on a new Chevy.

Ram 2500 Diesel

Broke from day 1

Picked up my new RAM2500 6.7 Cumuins Diesel then drove to a gas to fill it up. When I started the truck up after getting fuel the radio would turn back on and the digital portion of the dash froze. Drove to the dealer to have it repaired. They found the radio faulty and told me it was on back order with no ETA. I contacted Dodge's 800 customer line the 2nd week and was given a case manager. The case manager informed as well the radio was on back order and that they have no ETA either. I am now entering my third week without any word of when it will be repaired. I've purchased several new cars in my life and this will be the last "Dodge"

2011 2500 "Diesel" ST LWB

Numerous Injector problems. Truck runs like crap and dodge usually has no diesel mechanics or they change weekly. You get different advice from each. They tell me that its a "known problem with the Bosch injectors and Ram will allow one injector to be replaced under warranty... maybe you got bad fuel" Well if it was a one time problem maybe but its not.

RAM TOUGH

2011/ SLT/ Bighorn/ crew cab/ 4X4/short bed/ Diesel/ 6 speed auto/ 800 Ft. Lbs. torque. Wonderful Ride Styling Out pulls 1 Ford and 2 Chevys

2011 Ram 2500 6.7 diesel

Purchased new dodge 2500 less than a month ago now the truck is in the shop with a busted transmission colant line worst part is the part will take 5 to 7 days to get here. And of corse customer care gives you the run around

What a machine

Best truck I ever owned, not only in style but comfort and performance.