Used 2015 Mercedes-Benz M-Class Consumer Reviews
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Broken hearted Benz owner
While loving the looks, handling, comfort, fuel efficiency and power. This car is a maintenance nightmare. One has to ask is the ML250 really a Mercedes?. The answer is a BIG NO! After several repairs to the same system my wife demanded why .The service manager said too much Chrysler. This was recently proven with Mercedes Multi Billion dollar settlement with the EPA over Emission Controls built by Chrysler. This has been a nightmare as Mercedes has done everything they can to keep the owners in the dark.Since the recalled repairs we continue to experience Emission Control system issues. The DEF tank is leaking.Of course it's not part of the settlement . Plus the $4000 Platinum extra mileage Warranty we purchased from Mercedes after the Original Extended Warrant expired doesn't cover the $3500 repair bill. I could go on and on. However one of our favorite most dependable cars was a 1992 Aura Legend. Loved the car for 12 years and 200,000 miles. So we recently purchased a new Acura MDX. we're so looking forward to safe dependable trouble free driving. When and if we get the promised $3900 settlement for the emission system we will give the Mercdes away, as I wouldn't wish this nightmare on anyone. One last thing when we purchased our Mercedes. Friends warned us of all the maintenance nightmares and how Japanese cars had exceeded both Mercdes and BMW in quality and dependability. Sadly we learned the hard way
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OURS IS A LEMON
We bought a very clean 2015 Mercedes ML250 for my girlfriend. I have owned 7 different Mercedes vehicles in my time and thought this would be good for her. The car had only 49k miles and the seller represented the warranty was good to 50k miles. Before the first 100 miles, the moonroof leaked (this is Oregon) and a computer that runs the air/heat system went bad. The dealer has had the car for several days and says the warranty expired a month ago. The minimum quoted for just the air/heat was "a minimum of $1,400". We have had the car one week and 100 miles. Very disappointed with Mercedes customer service and will stick with Lexus from now on. The car was clearly babied, garaged and maintained. It shouldn't have these issues under 50k.
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2014 ML 350. Rear drive. Rock solid.
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Very satisfactory with my purchase
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