Used 2015 Mercedes-Benz M-Class Consumer Reviews
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V8 version is seriously fast luxurious SUV
CPO ML550 purchased in late 2017. Just went off warranty 10/2020. Warranty covered defective tire pressure sensor and power window. No problems otherwise, did all services as they came due. Periodic services aren't cheap, but a lot less pricey than the AMG services according to our service shop. Road hazard protection (rims and tires) is well worth the cost in our opinion as they replaced two bashed up rims without further cost to us. Our ML550 is the turbo V8 version. It is seriously fast. The accelerator and transmission are easy to learn, and we found the acceleration composed in every situation and blazingly fast when called upon, esp in cool dry weather. Some "expert" reviews say there's a lag in the power and then the SUV will burst forth in embarrassing fashion. This has not been our experience. The SUV has a lot of pull well past interstate speed limits, even when loaded with 3 200+ lb adults and their gear. On 2-lane highways with passing stretches, it's a breeze to pass pokey drivers, even those who feel compelled to gun it, for some reason, when you pull out to pass. We've been able to get around 18-20 mpg on the Interstate but only about 14 mpg in the city even when driving quite gently. Braking is outstanding, and the AWD is wonderful in the snow, rain and mud. The ride is wonderful on the highway, and wind noise is barely noticeable under 90 mph. On relatively rough stretches of roadway, the SUV stays composed, but large potholes and similar road defects register rather harshly inside. We've taken our ML550 off road at low speeds up and down rocky, rooty fire roads and through 1 foot-deep creeks, and the Benz was surefooted and had no problems. It has a setting similar to 4-wheel low as well as a hill descent mode. These work fine, but we didn't really need them. Hope this review helps some folks considering the 550 version.
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Mercedes Technology, Learn From Lexus
This is the second ML-350 AWD that I have owned, so my review applies to the 2012 which had engine problems, misfiring and the 2015 which has keyless go technology problems. Both items were reported to Mercedes many times and in both cases Mercedes provided no satisfaction and no ability to find the problem and repair it. On the 2012, near the end of my ownership just prior to trading the car in, Mercedes came out with and performed some sort of software upgrade on the engine and it finally fixed the misfiring. This problem had gone on for almost three years, with Mercedes denying there was a problem and telling me that it was the gasoline I was purchasing which was the same I had used in my many Lexus SUV's for previous 20 years. On my current 2015, the keyless go fails more than it works and the car continues to get confused when there are two keys near the car. My wife always carries, her key to my car when we ride together and the Mercedes keyless go is unable to switch between the keys and work consistently. Recently, we have had a problem, where my wife was in the car and unable to get out, and I was outside with my key and unable to get in, which would have been a disaster in an emergency. The car has been in the shop at least 4 times for this problem, but Mercedes denies there is a problem and will not switch out the computer that handles this part of the technology or has been unable to fix the problem. I have made videos of the failure which I was asked by my service manager at Mercedes to do to proof the failure was happening and there are numerous reports of the problem online, but similar to my engine problem in the 2012, Mercedes is unable or unwilling to address and repair the problem. Other than the problems, we have liked the ML350, and we also own the GLK 350, but I am very unhappy with the way Mercedes addresses their own issues with their Technology. Having been a Lexus owner since Lexus came out with their SUV's and with Toyota before that, the switch to Mercedes has been difficult as their customer service and their ability to make their technology work still needs improvement. Update 8-12-17, In January 2017 Mercedes service replaced the keyless go computer and the keyless go worked correctly for a short time before it started to fail again. Now it has gotten much worse, often will not recognize one of the keys and still does not have the ability to switch between the two keys. Mercedes has a long way to go in being able to service and fix their own technology issues. I have now had this car for 30 months and keyless go still does not work properly.
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- ML 250 BlueTEC 4MATIC Diesel 4dr SUVMSRP: $14,9218 mi away
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- ML 350 4dr SUVMSRP: $16,998In-stock online
MB nothing but the best
Well, this car is amazing; great ride, audo is great, steering and handling awesome, feels safe, higher up than a sedan but not as high as a suburban, stylish interior! I would say the drivers seat could be a bit more comfortable and can a car company please create a spot for the handbag! Anyway, just drove the GLC 300 and I think I will go that route next. A bit sportier and the seat and surroundings are way more comfortable. I am officially a Benz girl! won't trade them for another!
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Swag
This car drives like a sports car. Just traded in our 2010 ML350 for this model.
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Last of the Diesels
I bought this car used a few years ago and did not take out the extended warranty(MISTAKE) a fuel injector failed cost me 3K. That being said I really have enjoyed the car and plan on keeping it a couple more years as the mileage and general driving experience is wonderful. I even like the clattering of the motor as this was a one year car with the truck diesel engine in I have an Audi Q5 diesel which is much faster and quieter even after the recall but the Mercedes just has a certain feel and sits up higher with better visibility, Hopefully they will have something more efficient when I finally trade this one in,
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