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Used 2011 Mercedes-Benz GLK-Class Consumer Reviews

4.5 out of 5 stars
121 reviews

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We have a limited number of reviews for the 2011 GLK-Class, so we've included reviews for other years of the GLK-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

I Love My Car But...

B.R.Bannister, 07/24/2016
2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
84 of 88 people found this review helpful

I Love my Car. We are around 110000 miles now. Over all I love everything about my car except I always need to fix it. My car lock needed to be fixed, that was $1000 Seals around the doors are cracking. Chrome trim around cup holders are peeling. Buttons are wearing off. Middle console it scratching. Basically anything plastic will and has fallen apart. I know it sounds all horrible but my car in almost mint condition and all these things are things only I would notice since I detail my car daily but the fact is I have noticed. I've spent $3000 in maintenance this year. Over all I love my car it handles well, I feel special driving it. But if you don't have the extra cash I'd say pass.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4.25 out of 5 stars

Good little car

jwalt1, 02/09/2014
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
42 of 44 people found this review helpful

Good car. Very reliable. Bought with 8k mikes in 2011. Now have 90k. Never had anything other than oil changes done to it. I do NOT recommend the 20 inch wheels. They go through tires fast. Needs more storage. Don't like the angle of the backseat. Also don't like the curve of the backseat next to the door. Makes it hard for car seats to properly fit. It gets good mpg in flatter terrain. But in the small mountains of Arkansas, I'm getting about 9mpg. It's a great compact SUV, very capable. Having to get rid of it due to my child needing more legroom. Would buy again if they could upgrade storage and me the backseat larger.

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5 out of 5 stars

Two years later and still loving it!

carbuff50, 12/10/2011
2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
30 of 31 people found this review helpful

We have driven it 14,000 miles so far over the past two years-it has been flawless in every way. Feels solid like it was carved out of one piece of steel, handles great and looks terrific. Average about 19mpg in town-highway is a better.

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5 out of 5 stars

Great Car!

Denise J, 04/06/2020
2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
18 of 18 people found this review helpful

My car is 10 years old; I have kept up with all maintenances and this is a solid car. I want a new car, but this one drives great so I will wait. I’ve more than gotten my money’s worth! Next ime I would buy the 4-wheel Drive.

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4.5 out of 5 stars

It's my Wife's Car...But I always want the keys!

amickey, 11/23/2011
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
32 of 34 people found this review helpful

As the title says I love this crossover. We bought for my wife trading up from a Camry for the MB build quality, cache, edgy looks, vast options list, performance, & impeccable safety. I, on the other hand, love the sportiness, muscular lines, AMG styling & wheels and MB build. Another importance for us was that this crossover stands out in a crowd of blobbed aero shaped vehicle that really are just miniature wannabe of their bigger brethren. Class doesn't mean following the herd.

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5 out of 5 stars

2010 with 64k has been a Great Car

dkar3@hotmail.com, 11/25/2015
2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
31 of 33 people found this review helpful

We bought a 2010 with 28k and 2-years on it. Everything has been great. The only issue we've had existed when we bought it -- a worn "arm" in the front-end steering. The cost was relatively low to repair -- I think $150. No other repairs or problems to report. I have used MB to performed the 50k and 60k service, which was pricey and probably not worth the cost, but work keeps me busy and don't have time or the interest to mess with it. My wife loves the car and I have to admit that I really enjoy zipping around in it, too. It has great acceleration and turns on a dime. Getting in/out of our side-enterence garage is a piece of cake!! We'll probably buy a low-miles 2015 in another few years.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.88 out of 5 stars

Even my husband loves this little SUV!

jrp74, 06/01/2011
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
20 of 21 people found this review helpful

Love everything about this car! Attractive, sporty, quiet, comfortable with intuitive controls, excellent safety features, and luxurious options--all at an excellent price! The rear seat is large enough to comfortably accommodate our 12-year old and 9-year old, and I find the cargo space to be more than adequate for what we typically use it for (groceries, runs to to the recycling center). Would recommend getting the keyless entry and ignition option, though--after owning an Infiniti M45 that had it, it is sorely missed.

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2 out of 5 stars

Fell Apart

Jerry Proctor, 04/21/2016
updated 10/23/2017
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
89 of 99 people found this review helpful

Still a nice looking vehicle. Has the chrome 20" wheels updated headlights and door sill lights. But... @60,000 Miles, Repairs needed Differential leaks $4600.00 New Motor Mounts $2600.00 Trans axle Leak $1500.00 Seats are not real leather and have fallen apart. Uses a lot of gas and the tires are lasting about 30k.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4.25 out of 5 stars

Classy ride

scenic26, 01/04/2014
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
35 of 38 people found this review helpful

I purchased my 2010 glk350 with 36,000 miles on it. It was a dealer certified car and feld comfortable with my choice of vehicle, being I also own a 2005 ML350 since new with over 80,000 miles on it and love it as well. My GLK is a smaller version of the ML, and performs every bit as well as the larger vehicle. The ML is a bit more cushy and plush as far as the ride, but thats it in my opinion. My GLK is peppy, reliable, great in the snow and ice with great traction, and is fantastic on dry roads at any speed. I feel great driving this car and recommend it highly. You won't be dissappointed?

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4.88 out of 5 stars

I've Found My Brand.

5280realtor, 11/15/2013
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
18 of 19 people found this review helpful

Excellent vehicle, all around. Sure, it has some weaknesses, but through and through this thing is an impeccably built tank. I've waited awhile to review this small SUV until living with it for some time (not quite 2 years now). I've previously owned Lexus, Saab, and several BMWs. The GLK demonstrates what Mercedes-Benz is all about, and this is (was) their 2nd least expensive model -- bodes well for the more expensive lines. I've had exactly one problem with the car in nearly 25,000 miles; a failed wheel bearing that the dealer had only ever seen twice before on the GLK. Let's not discuss how many times my SAAB saw the dealer in 25,000 miles, nor the BMW for that matter.

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5 out of 5 stars

Best Car to Own!

Wendy, 07/27/2017
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
10 of 10 people found this review helpful

I loved this car. I was in a really bad rear end accident and these headsets deployed and saved my neck! I am so sorry that the car is totalled! I loved this car so much! Very reliable. Been owner since the purchase and had to give up at 93k miles. Sad:(

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car!

New Jersey, 12/24/2018
updated 01/04/2021
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
16 of 17 people found this review helpful

Bought certified from dealer with 16,000 miles. I have 82,000 now. A couple of small repairs under warranty. Since then, only repairs have been a worn suspension link, $250, and a new heater fan, $500. Maintenance is a bit high, but this car is a tank. Snow is no problem. A little small in the rear seats, but I almost never use that anyway. I plan on keeping it as long as possible.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4.5 out of 5 stars

Autobahn crusing (in real life)

mhoffman2, 04/20/2011
2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
28 of 31 people found this review helpful

Picked up a GLK 350 2WD on overseas delivery in Stuttgart in late March and drove it around southern Germany for a week. Autobahn crusing was effortless, but had to keep it down for breakin mileage. Car was quiet as a vault, controls were intuitive and easy to use. Visibility and comfort were remarkable. Rear luggage area was large enough on the floor for two HUGE suitcases (loaded to maximum airline capacity). Cannot wait for the car to arrive at the dealer. Would highly recommend overseas delivery. 2 for 1 Lufthansa airfare, 7% off the sticker, no destination charge, 2 free nights in $300 plus/night true luxury hotels, 15 days free insurance, full tank of gas, tour of factory, etc. Great.

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5 out of 5 stars

Love it

Tara sullivan, 05/29/2017
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
9 of 9 people found this review helpful

Wonderful car if you want a sporty SUV that doesn't take up a lot of space. Always easy to park in the city, maneuvers well, stylish, comfortable and reliable. But it is a little small if you have 2 or more children.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.25 out of 5 stars

Second thoughts

frank, 08/03/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
9 of 9 people found this review helpful

We loved the car until twice the car ESP system went haywire and the car lost power, shook like a washing machine and lost steering. Pretty scary. No explanation could be found, every computer test passed, yet this happened twice, Could lead to an accident. Trying to follow up with a second check up but I doubt the cause will show up.

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4.88 out of 5 stars

Almost missed out

tribefan, 04/12/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
9 of 9 people found this review helpful

We had looked at and test drove the RX350 and Q5. We had decided on buying the Q5 when my wife saw an ad for the GLK. As soon as we got in the car and drove the first quarter mile I was sold. It is a solid, quiet, well built car. Although the GLK is not as big as the RX350 and Q5 I am 6 foot 240 lbs and have plenty of room whether in the driver, passenger, or back seat. Love the heated seats and COMMAND system. Noticed others have commented on brake and transmission problems. I have had none, brakes and trans are solid just like the rest of the car. What struck me was you do not have to raise your voice to be heard, even at freeway speeds. Beautiful car.

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5 out of 5 stars

I loved my car

Ron M, 11/26/2017
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
20 of 22 people found this review helpful

I enjoyed every moment I owned this car. I bought it certified pre owned with 27 000 miles and drove it with just routine maintenance and regular synthetic oil changes every 5000 miles. Only had brakes and totors and tires to replace which is normal. at about 130000 miles I had to replace intake manifold because my engine light went on at a cost of about $1300.00. Soon after that the engine light goes on again on and off for a month or two. I had it checked and mechanic said maybe the computer has to rest itself after the repair. Being a patient person It sounded feasable that this could have been the problem ans so I continued to drive the vehicle. The check engine light keeps coming on and the code said that the Catalytic converter is bad. I priced the Cats and they cost $1800.00 apiece and there are tow in a GLK. Thats $3600.00 just to buy them and then the labor to install them. At 145000 miles I wasnt going to put another 5000.00 into the GLK. It was a 2010. But I loved this car and other than the Cats needing replacement the car was in mint condition. I didnt want any other type car because I loved this one so much. So, I traded it in for another 2014 GLK certified pre owned and love it to death. More technology and more features and i still am a GLK fan. Hopefully the CATS wont go on this one. Fingers crossed

Interior
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

Back to MB with a GLK !

GVR, 11/26/2010
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
20 of 22 people found this review helpful

Our family now has 2 reliable MB vehicles. My last car was a Porsche up until I purchased the GLK. So happy to get rid of that unreliable money pit Porsche ! Don't get me started on the dealerships! Mercedes Benz = great cars and excellent service. 2 ingredients that are essential for motoring happiness. GLK is just a really well thought out, comfortable, practical, solid, quality SUV. Loaded with all options except for the rear video. I enjoy every minute in my Mobile Office / Hockey Dad / Night Out / Off to the cottage, fits the bill on all accounts. Including the bank!

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2.88 out of 5 stars

One month in a GLK

Dr. Sunumo, 03/03/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
20 of 22 people found this review helpful

Traded in our BMW X3. Overall, the GLK is a better SUV. It holds more cargo, has good power and never feels heavy. The biggest problem to report has to do with electronic problems- from the power seats to the rear latch to the A/C controls which shorted out. Already needed additional oil and the system check light alerted us of engine/EC problems. Build quality is low to average. The COMAND info system is good but not great:the knob is placed in a very odd position behind shifter. Why? The brakes are soft and fade from highway speeds. It needs premium gas and at 14.1 MPG average, it needs plenty of gas. There is no place for cell phones- only in small cup holders. Little back seat room.

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4.88 out of 5 stars

2011 Even Better with AMG Package

Second One, 09/08/2010
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
8 of 8 people found this review helpful

Dollar for dollar, the best value out there for performance, luxury and fun factor. Now with 2011 AMG package, its looks match its performance. And somehow the 20" rims with the AMG rider smoother than my 2010. Great SUV. Don't let the smaller size fool you. It holds a lot of cargo, yet remains nimble enough to let you think it's a sports car.

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4.88 out of 5 stars

This Benz is a Babe

Mr. M., 11/29/2010
2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
13 of 14 people found this review helpful

First, I am not into labels, so the MB brand name was not top of mind when I discovered this gem. It has an incomparably smooth ride, is very pleasing on the eye and is loaded with great features at a reasonable price (as far as luxury vehicles go). Just got back from the desert and on a very windy day, this solid vehicle didn't sway or feel pushed. It has good pick- up and I can't wait to finish reading the manuals to learn all the gadgets. Looking forward to a long relationship.

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4.88 out of 5 stars

Great SUV!

JJB060797, 11/26/2010
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
12 of 13 people found this review helpful

We have owned the GLK-350 for 2 weeks now having moved up from an '06 E-350 sedan. I must say this SUV was indeed a step up. I am 6' 3" tall and found getting in and out of the E-350 sometimes a challenge, but much prefer the entry and exit of the GLK-350. At cruising speeds of 65 mph, there is very little, if any, engine noise and no air noise at all. The SUV is built solid. This SUV is equipped with the P1 package, Multimedia, and AMG appearance package. It is beautiful and even though we have had it only 2 weeks, we are still very much pleased with our purchase.

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4.88 out of 5 stars

I love this SUV!

Fourth MB, 10/02/2010
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
7 of 7 people found this review helpful

This is a great little SUV. It's built in Germany and is as solid as a rock. It handles with precision and has a smooth ride that's comparable to a Mercedes sedan. I test drove it back to back with the C-class and liked the ride in the GLK even better. I like that it doesn't look like every SUV on the road; it's distinctive styling makes it easy to find in a parking lot.

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2.25 out of 5 stars

Noise uncovers manufacturing problem

TexasCielo, 07/10/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 6 people found this review helpful

I purchased a new 2010 GLK in April. About 1-1/2 months into owning the car, I heard a popping noise coming from the rear of the vehicle. I took the car into servicing on June 30th and technicians quickly found and acknowledged the noise. It turns out - after taking apart the passenger side rear cargo paneling - that some tack welding on the frame did not take place during car assembly in Germany. This is causing two metal pieces to rub and pop while driving the vehicle. An MBUSA chassis technician had to visit the dealership's service department to view the problem. It has taken MBUSA until July 10th to offer a possible repair solution and they still aren't confident this will work 100%.

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4.38 out of 5 stars

Could be better

Hatrick, 02/19/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 6 people found this review helpful

I had this SUV for a year now and I must admit that MB has not yet sorted out transmission and brakes on this model. It seems that "electronic brain" is not governing transmission shifts correctly and is very evident during "stop and go" traffic: 1-to-2 gear shift, during downshift or at brake time. Just touching the brakes, creates an immediate and unnecessary downshift, sometimes more than one gear. Good vehicle for someone who does not care how it drives - just gets there. Although, it is very good in the snow. During cold weather, electronic cluster displays erroneous messages (Low Coolant and Washer Level) and front shocks made strange noise, until the car warms up.

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2.5 out of 5 stars

MY MISTAKE

Melamik, 04/25/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 5 people found this review helpful

I purchased the GLK 350 4matic 3 weeks ago and traded in my Lexus RX330 fromo 2004. That was the biggest mistake I could have made. My Lexus never needed to go into the shop for repairs beside the regular maintenance. My GLK has already been iin the service dept 3 times in 3 weeks. Maybe I bought a lemon and if the problems persist I will be filing for lemon law. I have had instrument problems, electrical issues and some of the fit and finish has not been up to par. I just wish I could turn back time so I didnt trade in my other car.

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5 out of 5 stars

Our First Benz

oldcem, 01/06/2011
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
14 of 17 people found this review helpful

When I test drove this vehicle while shopping for a replacement for our 06 Jaguar S-Type, I was surprised that its performance, handling, braking, etc. were very close to the sports sedan I was replacing. We,ve had the GLK for several weeks now, and, I'm more impressed with it with each passing mile. The vehicle is dead quiet on interstate runs, and, steady as a rock. Even though ours is a lightly optioned vehicle, it offers enough features as standard equipment that I'm very satisfied with it. The 3.5 Liter V6 has plenty of grunt, and, the 7 speed transmission is excellent. I've owned several other AWD vehicles, but, this one is far quieter than the others - no annoying gear whine.

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4.88 out of 5 stars

This SUV is just amazing

EDWARD, 08/10/2010
2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
15 of 19 people found this review helpful

I purchased the 2011 GLK 350 after several test drive comparisons with the competition from Europe and Japan. None of them impressed me nearly as much as the GLK 350. The ride seems actually smoother then our 2008 E350 and the handling is excellent. The engine power transfer and output is great and the handling is responsive and precise. The shift and instruments controls are well placed, simple and easy to use. I am amazed that Mercedes is offering this SUV at such a low price. In my opinion it is the best value in the SUV market not just in the premium SUV class. We just came back from a sightseeing trip and couldn't be happier with this SUV.

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2.13 out of 5 stars

BIG Disappointment

Bernie, 01/27/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
7 of 8 people found this review helpful

My wife likes the vehicle and it looked good on the showroom. Ours was specially ordered and shipped with most options. Disappointments are the brake system, extreme dead travel, I actually rear ended (bumped) another car. The brakes have not worked correctly to the point where when we got home you could see heavy smoke from the front disks and they were red hot. The computer must erratically actuate the brakes at normal highway speeds and it causes the car to swing from side to side and makes the transmission labor intensively and the engine temperature starts climbing. This has happened a handful of times and we have taken it in for service and nothing can be found that is abnormal. No good.

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4.63 out of 5 stars

Saw it. Fell in love. Still in love!

Another_af_chick, 11/03/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
7 of 8 people found this review helpful

I LOVE my GLK! After purchase and p/u in Stuttgart, Germany, was even more impressed with the customer service provided by MB! I relocated (military) to Alaska, and it handles SO WELL up here in the Arctic terrain/snow/ice. The ride is comfortable and safe! The quality of the build is exceptional and feels "solid." The remote latching system is wonderful when your hands are full. Vehicle is reliable, in which i look for here in -40 to -60 degree weather. Impressed that not even ONE hairline surface scratch has developed after 20+ washings! The ceramic coat paint job makes the difference! Remember that properly maintained vehicles last a lifetime! That is out of MB's Hands!

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4.13 out of 5 stars

Solid, Small, Classy SUV

Little Tank, 11/11/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 4 people found this review helpful

I have had the GLK for about 1 week now after driving a BMW X5. It has everything..I wanted something smaller in AWD/SUV that handled like a sports car, GLK is smaller, drives like a car but you sit a bit higher. This is definitely a smaller SUV than a BMW X3. Handles well, not as smooth driving as X5, but much better drive than a BMW X3 which I also have owned. Takes bumps well, looks classy and different than everything else in a SUV on the road. Navigation is easy to control, bells and whistles are plentiful but not too difficult once you review the manual. Gas mpg about 18 for city/hwy mixed driving. I'm 5'3" so getting in and out is easy for me which was an important consideration.

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4.88 out of 5 stars

German Tank

Steve, 02/28/2010
2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
4 of 4 people found this review helpful

I love this car. It feels like it's been carved from a solid block of steel. Absolutely nothing rattles. I've had this car for a year and nothing has gone wrong with it. It has great acceleration and it handles the road well for an SUV. If anything, the steering is too lively when you first drive it. I get 22 mpg on the highway (80 mph)and 16 mpg in the city. Mine is black with the 19" wheels and the dealer threw in tinted windows. The car looks so much better in person than it does in photographs. I test drove a Lexus, Land Rover, and BMW. I liked this SUV better. I have read other people here complain about brakes, but my brakes have been fine. It's done everything I've asked of it.

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3 out of 5 stars

Good as a preowned

YK, 01/24/2022
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 7 people found this review helpful

Pros - handles exceptionally. - amazing acceleration and braking. - high quality materials for the interior with nice layout. - lovely interior with sun/moon roof. - good and comfy 7 speed transmission. Cons: - very outdated infotainment system. - at high speeds, air leaks through windows/doors causing noises are most common in these vehicles due to its boxy design and shape. - small fuel tank. - wondering why it came with no rear sensors or camera for parking assist. - bad resale value. - don’t expect a pocket friendly maintenance bill, this is MB. No major issue for me till the moment, just changed the engine mounts, and I will change the boot kit but these are expected for a car at that age.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Another naive car buyer!!!

Grace U., 01/15/2019
2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
8 of 10 people found this review helpful

Should have my mechanic check it first, or maybe did a test drive on the freeway to actually test the handling since I had to bring it to get fixed after just 2 weeks after purchase because of shaking on the steering wheel, and it was the front suspension that needed fixing. In addition, after a month the engine light came on, and there is a leak coming from the fuel tank when I fill gas up to full. Got a good deal on the car but did not expect to spend way too much after just a month of acquiring it. The warranty I got which was 30-day/1000 miles did not cover all the services I have to have made.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

I love my GLK!

Eileen, Reno, NV, 11/21/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
10 of 13 people found this review helpful

It was time for me to turn in my 2005 MB C240 lease, and I had no idea which MB I wanted next. My husband spotted the GLK and we decided to test drive it. I loved it immediately, and we leased it on the spot. I drive it every day and am only 5'2", but my husband, who is 6'4, drives it on trips and loves it too. It is zippy, gets great gas mileage, and is very solid. I love the interior features and it the Command system is really easy to use. I am going to lease another one when this one ends in July 2012!

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2.38 out of 5 stars

Small SUV reviewed by father of 2

Samuel R., 03/10/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 6 people found this review helpful

Just traded in a Audi Q7 on 01/16/09 after a HORRIBLE experience and picked up the GLK, same day. Looking to downsize, we felt the GLK was a solid choice. Overall, like the look but downsizing, I will have to get used to a small interior. Cargo area is very small. Rear seats are tight for adults. The structure feels VERY solid. 4matic is good in snow but seems to bind up in tight turns on dry roads. So far 2216 miles and its returning 13.1MPG city and 18.7 highway. In other words very thirsty. COMMAND sys is NOT user friendly. Rear view camera is great, ditto for sound sys. Last week though, it was repaired due to a faulty brake system and front rotors were replaced along with hard drive.

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4.88 out of 5 stars

glk tank

glk girl, 11/19/2010
2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
5 of 6 people found this review helpful

I've only had it for a short time but so far it is a blast to drive. It feels very solid, handles like a sports car, reeks of quality and durability, and is actually not too bad on gas. Not as good as my Eclass, but still decent for a truck. I wanted an SUV type of a vehicle but not a vehicle that was too big or too clumsy. This is the perfect car for me and just makes sense. The utility of an SUV with the handling of a sports car and not a major gas hog like other larger SUVs. The cabin is extremely quiet while driving in varied road conditions, and that's even with the 20 inch AMG wheel package. The navigation is easy to use and the sound system is fantastic.

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4.88 out of 5 stars

Amazing Benz

NH Benz guy, 09/23/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

I love this car. I traded in my 2008 Saab 9-3 aero xwd for it. I loved my saab so much but I needed more room and since I moved to the city, got tired of the standard transmission. The GLK has great edgy looks and a powerful V6. The 268 hp in this car feels so much better than in the ML350 since it weighs hundreds of pounds less. Great long distance comfort and very stable at high speeds. Had it up to 120 and it felt rock solid as a true Mercedes should.

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5 out of 5 stars

Absolutely LOVE my Benz

Denise, 08/24/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

After six months of agonizing research, price comparisons and test drives on three cars; the Toyota Highlander, the Nissan Murano and the Mercedes Benz GLK 350, I finally chose the biggest bang for my buck and in doing so made the best decision of my life. I chose the Mercedes Benz GLK 350. My little tank drives like a race car and rides like a luxury SUV. The GLK is solid-built, luxurious and quality-filled. I would recommend to everyone who asks. Love all the looks, thumbs up and second takes my Benz gets too. It's an absolute beautiful car with a sporty look. The engineering on this car far exceeds any other models. So far no problems whatsoever and I am so glad I chose my MB GLK.

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4.88 out of 5 stars

This is my cream puff

Lynn, 05/08/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

If I could adore a car, it would be this one. Everything is right. I have 0 problems. This is a solid car that performs well at both high and low speeds. I have a lead foot on the freeway, so my mileage is not the best (18 mpg) in the city. Unfortunately, it uses premium gas. At 80 the car handles just as well as it does at 25. The sound system is excellent. If I had to criticize the car, the blue tooth is not 100%. The interior controls are well thought out and easy to use. Spacious, comfortable, feels good, looks good. This is not my first Mercedes. I grew up with the brand and by far, this is my favorite.

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5 out of 5 stars

Best car I ever owned

Mark L, 02/05/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

I picked up my car on 1/12/2009. I have been a Mercedes owner for about 10 years. This by far is the best Mercedes ever built. It runs fantastic, it is tight and floats on air type of ride. The car itself was well worth the money I paid and getting a 2010 so early was great as I have a big jump before depreciation sets in.

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5 out of 5 stars

Great!!

jwalt1, 01/21/2012
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 8 people found this review helpful

Bought mine Oct 2011. It's a 2010 and had 30,000 miles on it. It's been 4 months, I have put 10,000 miles on it and I LOVE it. It's comfortable and reliable and I get so many compliments on it. I'm ready for it to snow so I can see how it performs on snow and ice.

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5 out of 5 stars

One of the most underrated MB of all time

George, 10/11/2021
2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
7 of 10 people found this review helpful

So to be honest, back then and still today, GLK are pretty not well appreciated as it should be in the market and by the people. Comparing other SUV/Cars that I had own (Maserati, Porsche, Lexus, Cadillac, and Land Rover), without no doubt this is one of the most reliable Mercedes I ever seen and in fact I think its one of the best they ever made, as I consider it one of the very few REAL Mercedes out there like the Old School. My dad bought it pre-owned with 14,000 miles back then, and currently it has 110,000 miles currently. In the beginning, in the electronics was the thing that was giving us the most problems. However, after the dealer took it in and fix the problem, it has not giving any problem as of today. With the only exception being that the radio tuner in the center console currently doesn't work when rotating and the front cigarettes outlet. Beside from that, this car major issues are mostly Brakes and Suspension. Suspension in particular are the most often part that will cause issue. Brake pads get used up pretty fast. Beside from that, if you change your oil, the engine will have zero problem. The only time the engine gave us any problem was 5 times. 1) Being that the engine belt broke(2) (but a quick fix is enought to do the job). 2) the intercooler tube just broke away (1) (quick fix) 3) being the most common with our (but is not the engine itself) is the engine support (2). I highly suggest that avoid low quality parts and aftermarket garbage parts. Its not worth sometimes to cheap out in this department. Meanwhile, the lightbulbs has a tendency to burn out quickly than usual. Please, do not take this transmission to any typical mechanic. I highly recommend that if your transmission is broken (which is rare as the transmission is pretty reliable and old school) to be fix by a competent mechanic in Mercedes or even to Mercedes themselves. The transmission is very reliable, however, my mechanic did a horrible job with it, so its not Mercedes fault at all. If interior trims and parts are a concerns for you, I gotta say it has held spot on. Typical plastic problems, but obviously this generation of Mercedes suffer with too much plastic parts that will break or have visible scratches. However, in this department get aftermarket parts because MB will try to rip you off in this one. For real, this car has been more reliable than my Lexus RX from 2010. No joke. As the transmission and engine in the Lexus has had multiple serious problems overall. This makes BMW and Audis of it time look like Yugos. Now going into performance, this MB is very sharp and agile. Its nimble and very comfortable. The torque and acceleration is extremely good. To this day, the car with all its millage, still goes on like it was brand new. The transmission has a good response. When going above 100mph+ you get to have many wind noise ironically, rather than engine noise, due to the design of it. However, the GLK, when accelerating and starting the engine, does have a good feedback and noise. It's also very easy to drive and handle at very high speed, in fact you won't notice (if you have the radio on) the speeds that your going at because of the quality. The only problem is that its kind of thirsty in fuel in its category. Cargo is good and visibility is excellent (due to the squarish shape). As I mention in the title, this MB is pretty much underrated because its actually a very good buy overall. It's extremely solid mechanically and very solid when driving like how a true Mercedes should be. When changing the transmission, it makes some old-school noise. The fit and finish is actually spot on to this day.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Love it

travelness, 02/18/2020
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 5 people found this review helpful

Although I have had to do some repair/;maintenance on my GLK, I love how it drives, stops, the most comfortable car I have ever owned. I will keep this car until it has at least 250,000 miles.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2.13 out of 5 stars

Comfortable but not reliable

disappointedMBZowner, 06/10/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 5 people found this review helpful

I loved that GLK350 was so smooth, it is my first Mercedes. My SUV was purchase on 5/21/2009, and at 90 miles the radio/command center would not power on. So I brought the SUV to the dealer they checked it out for a day and said there was nothing wrong. A week later at 110 miles the Tire Pressure Monitoring system malfunctioned. And would report tire pressure issues. Now it just says Tire Pressure Monitoring system is inoperable. And the radio still dies. I have brought the car back to dealership and they are looking into these issues. Its been a day and still they don't know whats wrong :( If you are considering buying GLK350 you should think twice. As the build quality is sub par.

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1 out of 5 stars

Ignition issues EVERY year!

Daisy, 11/16/2020
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 9 people found this review helpful

The car is ok on gas and is fun to drive but every blasted year we get ignition issues, and it's not cheap! I got mercedes in order to have a superior product, why haven't they recalled these vehicles for the steering lock and ignition!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Awsome for young parents.

eleonore, 08/11/2011
2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
13 of 23 people found this review helpful

This car is just awsome! Much more fun to drive then station wagons and much more cool then mini vans. Perfect visibility while driving, fab handling and safety features. Perfectly sized family car for one or two children family. Design is just pure awsome Bauhause-ish. Just perfect marriage of form and function. Priced like smaller WV, yet provides all that Mercedes has to offer. Absolute head turner.

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4.63 out of 5 stars

Issue with brakes

JJ, 02/08/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
2 of 2 people found this review helpful

A Mercedes through and through, except the brakes. Same platform as the C class sedan and apparently same brakes which are not strong enough. Have to pump them once to get them to grab like they should. Dealership said they've had similar complaints and MB is working on a resolution. They better do it quickly - braking is very below average and possibly dangerous.

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4.88 out of 5 stars

Love it!

kaydinyan, 12/27/2010
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
2 of 2 people found this review helpful

Great car!!! Have had it for a few months now and have been driving it in snow storms and long highway trips, and it handles any task. Love it!

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5 out of 5 stars

Surprisingly Fun

Mykel, 04/16/2009
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
2 of 2 people found this review helpful

I'm amazed at the people complaining about mileage during the break in period of the car driving in winter. Love this car-my last 2 were a Highlander and an x-3 this vehicle puts them to shame. Haven't had any brake issues so far so good. Great experience!!!!

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