Used 2011 Mercedes-Benz GLK-Class Consumer Reviews

Great Ride

Only had the car a few weeks. Had the illuminated door sills installed after purchase and had a problem at the dealer with this. If you want this option, order it factory installed. Major project! Looks great though. Took it on a 2000 mile trip through Arizona and Nevada, had no problems. Gas mileage was a shocker although I should have known this beforehand.

Love it!

Great car!!! Have had it for a few months now and have been driving it in snow storms and long highway trips, and it handles any task. Love it!

First Mercedes

Was looking to down size our SUV and found the GLK a great option AMG package set it off! Drives like a sports car with feel of an SUV. I've been a truck/American muscle guy my whole life and the GLK might have won me over!

2010 still runs like new

I bought this car in 2011 with 7000 miles on it. It was a certified preowned vehicle paid like $40,000 for it. It has been sitting outside for the last 12 years not a single rust on the body or else although it had a rear Subchassis recall that the dealer will reimburse you if you ever had to fix it . The major issues I had was the brake line got rusted and I had to replace that and the subchassis the other stuff where some plastic gaskets on the back of the engine that caused oil leak issues of the dealer will charge you an arm and a leg to the place. I had the AC unit sensor goes bad that had to be replaced too, have a door lock actuators just sucks DIY Them is difficult due to the riveted back panels, these door actuator seems to be a problem in most of the Mercedes line. The car has now 72,000 miles on it. My commute is not that long so it doesn’t drive much I installed CarPlay / Android module that integrated with ngt 4.0 media system that gives it a 2023 to feel. All an all nice luxury SUV, with a very nice distinguished by the look, and feel Compared to the new boring trim lines they have now. The car is very nimble and feels rugged, heavy doors, well-built body that will last and resist all the weather conditions And humid summers and cold winters of Maryland. The maintenance of the dealership is pricey, so you gotta be handy and be able to do basics maintenance yourself then you can save a lot of money on basic Maintenance. If you’re mechanically inclined, I can do brakes and rotors it’s even better. Safety features it lives up to the Mercedes brand and he will feel safe driving this vehicle. Fuel consumption is not terrible but not the best either so it’s a V-6 after all and we’ll get you around 23 miles per gallon highway and around 18 mpg in the city

Great lines

Best looking small SUV out there. Price is very reasonable. Smooth ride found in E class. I love the true dual exhaust.

Best car ever

I previously owned a 2000 ML class, its the worst car i think i have ever had. But i decided to give Mercedes another shot. I bought this new GLK class being a little hesitant at first, criticizing every little flaw. I ended up buying it and I don't regret it one bit. Best car i have driven in ages.

Saw it, Bought it Love it

This car handles well in the city. I love the interior as well as the exterior. It certainly is not a family car , but I didn't purchase it for a family. I bought it for me. And I love it. The only down side is gas mileage. I don't sit in the , so I can't complain about the leg room. I haven't had any service related problems at all. The add oil light came on once. I added the oil and kept driving. I'm totally sold on this car.

brake issue

Purchased 20l0 GLK on 02/l4/09. Brakes were soft and spongy. In May 2009, daughter drove the car and commented on the brakes not stopping when pressed immediately. Took car through a car wash and on the way home, brakes failed at a traffic light and I hit a car on the left side bumper and taillight. I have been driving 55 years and have never had an accident. Mercedes Benz of Knoxville said they knew of no brake problems and would have Mercedes USA look into the matter. It took 40 days to get my car repaired and cost me $900 additional in rental car expenses. Told Mercedes of Knoxville that I liked the car, but was afraid to drive it. Said they would trade with me for $ll,000 more.

GLK Transmission Problem

I have a 2010 Mercedes GLK with 17,000 miles. I just had to get the transmission replaced. At first they told me it was the wheel bearings. Then the next day they called me and said it was not the wheel bearings but instead they needed to replace the transmission. I went online and saw other owners with the same problem! I was thinking about buying the car after my lease is up but I just changed my mind. Not sure what other problems are lurking.

2010 GLK350

Great car mechanically however, if you are over 5'8" tall and weigh more than 180 pounds, not the car for you! After 13500 miles, the drivers side door rubber and interior molding is completely worn out from entrance and exit "rubbing"!! Poor quality materials as far as I am concerned. When taken and shown to the dealer he indicated this wear was not covered by warranty. Would expect this after 40 - 50 thousand miles but not from a new car, especially a mercedes. Stay aware if your an average person!!

2nd Benz

The reviews that say the GLK is built like a tank are spot on. This thing is solid! The GLK's exterior look is polarizing (love it or hate it) but I like the boxy shape since it denotes function over form. There are way too many "SUVs" that are all curvy but at the expense of usable cargo space. I bought the GLK because I wanted something that was extremely safe to drive, was well built, had decent handling, good acceleration and offered a fair amount of utility. I did not buy it because I wanted to get good gas mileage, needed to haul more than 4 adults or lots of cargo. Given those parameters, I am extremely satisfied with the GLK thus far.

Worst car ever!!!!!!!!!!!

Great service at the dealer, got hypnotized by the Mercedez salesman. Got the car, big disappointment. The fuel economy is the worst, no leg room in the rear seat. Can't go on a long trip with this car. You have to press brakes long before stopping. No luxurious at all. Front seats very small. 6' male won't fit. This is not a suv feels, this is like a little car, just to go and buy groceries. Just because it got the Mercedez emblem, that's not mean is driven and feel like a Mercedez. Doesn't come with seat warmers, to open the car you'll would have to open all the locks, not just the drivers. You'll have to open the locks, when in vehicle to release passengers in back seat. Big mistake.

Great Car

Don't hesitate

Disappointed

This vehicle has been a huge disappointment to me. It broke down and had to be towed in 20 degree temperatures when it had 1,100 miles. It needed a new gear shifter and the part took five days to find. Then the check engine light came on when it had 5,700 miles and it had a defective charcoal canister (a fuel problem) which had to be replaced. That part took three days to find. Fortunately the vehicle is still under warranty. I am going to be getting rid of it because I cannot trust it and I will never get another Mercedes-Benz again.

A 2-wheel Gas Guzzler!

Leased a 2-wheel drive 2011 GLK-350 from Caliber Motors w/bad lease tuin April this year to replace the 2008 E350 due to too many unsafe blind spots. After driven 3 months of the GLK-350, here are my personal driving experience of this half-breed SUV:Pros:Not too high, not to low, the height is just about right, not too many blind spots as the 2008 E350, better visibility, quiet, good chairs, maneuverability okay Cons:A terrible 2-wheel drive GAS GUZZLER!Gas consumption worse than E350, worse than 1999 ML320.Soft brakes, hesitant accelerating, ugly side mirrors,rear blind spots,worst turning radius, stupid GPS navigator,knob control,small screen,a German JOKE! Bad heat penetrating moon roof

Great and safe car

Best car so far!

Recently traded in my 2 year old Infiniti G35 (which I loved) -- just not a convenient car to shuttle our 5 & 6 year old around. First Benz for our family. So far I absolutely love it. I thought I'd miss the power performance of the G (which I do a little), but this truck is surprisingly nimble -- much more than the Acura MDX my wife drives. The build quality & solid feel is absolutely exceptional -- better than any car I've driven. On the road, it drives remarkably similar to a sedan (albeit with the comfortable feeling of sitting up higher).

Very pleased

Very solid, sharp vehicle. Feels like it is carved out of one piece of steel.

Best vehcile we've bought so far.

Bought this under the European Delivery Program. Picked it up in Sindelfingen, Germany and drove it first on the Autobahn. Great insurance & service. Loved driving in Europe. Car drives great. Very good and solid road feel. Very comfortable for the front passengers. Rear seats feel a little cramped for knee room. Our kid is in a M-Benz toddler seat (great seat with very nice head rest for sleeping - worth the extra $/Euros) and her feet touch the front seat back all the time. We also got the rear Entertainment system with dual screens, Universal Media Interface (that only gets installed when car arrives in the US at MB preparation center). Panoramic roof is very nice.

Great Car , Better than expected

This car has exceeded my expectations. It looks so much better in person, than in the pics. This car turns heads. The car drives smoothly and is quiet. Steering feel is ok. Rides over pot holes well. Mine is fully loaded. I love it. The car feels bullet proof, and extremely well built. Everything so far works beautifully. The phone bluetooth sync took some time to get setup (Hint: Remove the space in your phone ID) and I synced my phonebook by sending vcard info. Multimedia package is a must have. Lighting Package is amazing for the money. I have the leather package, its worth the extra in my opinion. I wasn't a fan of the MBTEX. This is my first Mercedes. I can see why they are so desirable.

LOVE THIS CAR

The GLK Blow me away. I have to say that the is GLK built like a tank and drives like sports car. I got my GLK Fully loaded except for the Lighting package. I have 2 kids and a wife, and we fit nicely. The gas mile is OK. The power is great. The handling can't be any better. The leather package is more comfortable the the MBTex Leather this car is incredible! I Highly recommend it to anyone. I'm Still breaking it in. Can't wait to hit it!

So Far So Good

I traded my 08 CTS4 and never looked back. Both vehicles had the same price. I just wished the GLK was out then. Owning mostly GM vehicles, my deciding factor was the availability of Teleaid. It's like power windows, once you have it you never go back. There are so many things to love about this vehicle, especially the ride. After driving the C Class, I'm amazed that they are even relatives. I averaged 21.8 mpg today on a 257 mile trip, with a 1600 ft climb (love the altimiter), head winds and averaging 70 to 80 mph. My 24 mile city loop to work averages 19. I don't think that is bad for 2 tons of fun! Biggest Gripe: No A/T tires available for 19's on a AWD.

Great Car

I bought this car in August after doing a quick look at the Q5 and XC60. The Q5 was too expensive with the options I wanted, and XC60 wasn't as refined. You will enjoy the creamy engine and transparent shifting. IF you do live in a cratered environment like northern NJ, forego the appearance pkg and keep the 19" wheels. It handles like a sedan around corners with little body lean but the rear suspension does jostle a bit over rough pavement. I am extremely impressed with the quality of reliability of this car as well as its vault-like solidity. The COMAND system really sold this car for me, its absolutely amazing! If you can handle its small size, it really is a gr8 buy!

Easy to love and great value

I was about to buy a 2 year old X3 when it was sold on my way to the dealer. I went out the same day to shop around and ended up stopping in for my first time at MB. My wife and I saw the GLK for the first time (Jan 3rd, not on the road yet) and feel in love. I was also considering the c300 but the value is just not the same. The CUV provides a very roomy ride up front and room I can live with in the rear. I love the steel panels instead of the usual wood. That immediately tells me this is the car of 'now'. It might be dated in a few years but right now it is hot. My brakes squeak a lot but the dealer has helped a bit. It is expensive to run but worth it if you want to look important

solid very well built

My wife bought a new Lexus RX .I bought the Mercedes GLK. My wife says hers is more of a woman's SUV the GLK is more of a man's SUV. Her Lexus has been in the shop 2 times in 4 months (2351 miles) Mercedes-Benz 5014 miles O times in shop. I won but lost she now drives the GLK and I have to drive the Lexus RX this stinks (boring,boring,boring).I will be trade my wife's Lexus in this week end.

great feel,looks,and handling

After driving a n sl550for 2 1/2 yrs. Its a lot roomier to say the least. After my test drive I knew I had to get one. The drive was awesome, takes corners like a champ, seating is very comfortable. The 268 hp engine is the same one that was in my slk 350 several yrs. Ago. Its quiet and has a lot of get up & go. Proforms well. I now can get several sets of golf clubs in the cargo area. I tested all the small suv's, this is definatly the best.

2010 GLK

This is an awesome car. I traded my 2007 GL 450 on this car in January 2009. We live in Chicago and this car is far better for city driving. This car is head and shoulders above everything else in the class and, in my opinion, many larger SUVs. Very maneuverable, great seating position and views all around. Acceleration is solid, but the chassis is amazing. As the Edmunds reviewers noted, this car is as solid as a brick. It inspires lots of confidence in all driving situations. Surprisingly good in the snow, even with the 20" wheels. The C- Class Nav/Audio system is much better than the older system in my GL. HK Sound is superb and the rear seat DVD system is much improved.

Excellent small SUV

This is a good quality, German car. Very reliable. Feels extremely safe.

Great Car

Fantastic car - good compromise between utility and fun to drive. Impeccable build quality. Very happy with the purchase.

Paint and body work worst than anything

Don't buy Mercedes. I have S550 and GLK350 Both purchased new. The S550 got very bad transmission when shift in automatic from 2nd to 3rd gear. Engine vibrate and shake the whole car when unexpected. Rear tires only last 10K miles. it always wear out in the center, I use recommended tire pressure of 35psi. GLK350 Very bad paint job. The clear coat got dust all over the car. The hood gap on left and right are at least 1/2 different. It's a brand new car, this kind of gap only happens on car with front end accident. You don't expect these problem from brand new Mercedes!

Sweet deal

Many $50k+ cars that are 10 yrs old sell for less than Toyota or Honda's, but expensive to repair. This Mercedes is less risky than BMW or Audi's. Buyer beware? I got this one that needs motor mounts, not cheap!

Best medium size SUV

After each driving it for 10mn, both my wife and I were sold to this little marvelous SUV. Quality of the workmanship is visible in every details. Engine with 268 HP, 250 pounds of torque and the 7 speed automatic transmission are a perfect match to deliver plenty of power when needed. Car handling is similar to a sporty sedan, extra eight of an SUV is not felt at all. We look at Q5, X60, X3 which are great vehicles but they are no match for what the GLK delivers overall.

a BMW killer? I don't think so

The navigation system we paid $1200 for (or more precisely, got robbed for)—it is a piece of junk, worst GPS we ever used and we have used quite a few different brands and models. This is simply the worse than the worst. The interface is extremely clumsy and slow to use, the features are limited, some address cannot be found, wrong routes, etc. The traffic update (TMC) is a joke since you have to manually check the text messages for each road on the list. At 8 time price of a touch screen Garmin 1450 with Life Time Map and Traffic update we got 1/8 of the features, functionalities, accuracy and quality.

Better than our former 2008 E350

We just returned and terminated our 3-year leased 2008 E350 5 months earlier last week and decided to lease this 2-wheel drive GLK-350. We have driven the E350 for the 3rd year but could never get used to it, because every time we got into it, we felt cramped and always got the phobia with lot of blind spots all around, its wheel base is too long to make easy turns into any shopping center entrance opening, as the right rear wheel would often hit and ride on the curb and keep damaging the wheel rim and the tire. The E350 drive side rear-view mirror is equipped with a dark auto-dim film, so it makes the driving at night often impaired and dangerous, and it's a very stupid over-killed fixture.

Great Luxury Crossover Vehicle

My wife fell in love with this vehicle immediately. I too was very impressed. Everything about our vehicle is great except for the brake - - too much dead travel. I had several close call with rear ending another vehicle. We even took the vehicle in for brake pad replacement, but the result is the same. They say that it performs and functions to factory specification. I guess, we just have to get used to braking early. Overall, get luxury vehicle and worth the extra money over its Japanese competition -- rather no comparison.

Wow-Get one before they raise the price

I got this vehicle on a day that a major storm ravaged the NJ area. I had to get out of Dodge quickly and I packed the kids, dog, etc. into the new Merc. I was thrilled with the vault-like stability and the "hewn from a block of granite" feel. Features are terrific. The voice- activated "COMMAND" system is the best I've experienced. This thing makes my Range Rover almost obsolete.(almost) Years of trauma surgery makes me want to have my family in a tank, and the GLK feels like exactly that. Bonus- this thing handles better than the CLK CAB that I traded for--and worlds more practical. The fact that the GLK is assembled in Bremen is readily apparent. After years of complacency MB is back.

Everything I expected

I had been looking at this vehicle since it hit the MBUSA website in 6/08. I loved the styling inside and out. I got the premium package 1 with navigation and I-pod. Everything has worked like a dream since I purchased in 11/09. I drive very conservatively and have been able to get 22 average mpg in city/highway driving. I have been waiting to write a review until I took it on a road trip. On a 2000 mile trip I still only got 22.5 mpg. Not too disappointed though since it was so much fun to drive. I also purchased chrome handle inserts and rubber floor mats. The chrome inserts add a touch of class and the floor mats will add durability because I plan on having this car a long time.

Bravo M-B Class Act all the Way!

Handles & drives better then the Best of them. Truly car like with all the luxuries of cars costing much MORE!I gave up my Audi A5 with NO Regrets! .9 interest rate sealed the deal!!

Not perfect, but we're enjoying it so far

We've had our GLK350 AWD for a few weeks and are pleased overall with the purchase. The car inspires head- turning everywhere we go, and the driving experience is top-class. Seat comfort is exceptional, as are the quiet ride and visibility on all sides. Build quality seems excellent, other than a finicky rear liftgate. Sometimes it stops after raising about 6 inches - could be user error, but everything else is working great. Fuel economy is abysmal, as advertised. Hopefully rumors of a diesel version are true. Other minor complaints include the spongy brakes (you really need to lay on them, unusual for a German luxury car), lack of PDA holder, cruise wand placement and lack of RT traffic.

Love the car!

Just came off a 3 year lease of a BMW x3. Looking for a smaller SUV like the Mercedes 350 GLK. This car drives sooo much smoother than my X3! Even my husband fell in love with the car. I feel so safe in this solid car. I have the black and silver running boards on a black car. Very smart looking. I am soooo happy!!!

Love it!

I love the driving this vehicle. Definitely the new generation of SUV from MB. I like the classic design (means wont be out of fashion). Impressive torque, and of course all the bells and whistles which step-up to the standards.

Best MB I've owned

I was skeptical when I traded my ML350 for the GLK350. But, the GLK is much easier to handle. I'm not sure how reliable it will be. My ML was only 2 years old with only 6100 miles on it and ESP, Ignition, and Brakes were all problems. I would have bought a Honda, but they would not take the ML on trade. So, MB bought it back at Half the price I paid (29K, paid 59K), and that was only if I bought another MB. I'm hoping for better luck with the GLK. At least this time I only spent 40K.

Best car in the world

This car is almost impeccable. Its stable, handles like the C, and is more then comfortable. Its incredibly smooth but can still handle excellently. A definite buy.

IMPRESSIVE RIDE!!!

I recently purchased the GLK350 after an exhaustive search for a new vehicle. I researched and drove Toyota, Honda, Hyundai and Nissan but none compare to this vehicle. The GLK is comparably priced to a fully optioned Toyota or Honda but much more fun to drive and its not like every other vehicle on the road. I am not sure why others are getting such low gas mileage (driving style???) but I am getting 19-21 in the city as as much as 25 on the highway and I "get on it" from time to time. I didn't get a fully optioned GLK. (no multi media PKG) but im impressed. The ride is very nice and as of yet, no problems, (4000 miles on ODO). Love the looks and the "solid feel". A real hit in my book.

GLK great lookin kat

I love it. I just got a White one with the 20 inch wheels multimedia package and premium one package. It is so nice but I had it for three days and I already need to get gas and I only drove 20 miles to work.

Comfortable Capable Cruiser; Unreliable

Traded in a leased MB ML350 and decided to downsize now that the kids are driving alone. Had several unresolved issues with the ML but decided to give MB a fresh chance. Overall, my wife and I enjoy driving this 'right sized SUV'. I'm 6'2" but I fit comfortably and the position is good although rear seat comfort and room is cramped. Large double sunroof is nice touch. Nice interior design but cheap/loose bits have surfaced in less than 6 months 7k miles. Fuel is acceptable at 17MPG average. Reliability has been horrific- two individual instances of electrical failure in the stability control system/ABS/ESP. Navigation sys was replaced. Climate control failure, was waiting 3 weeks for part.

Great Car

Love it, in Mars Red, or Fire Opal in Canada. Drove a few thousand KM so far and it's fantastic, AC is amazing no hot or cold spots. The ride is good and the seats comfortable. Easy in and out. Sun shade a great feature, all the electronics are useful too. Gas premium only, not so great, but OK, to get performance.

Comfort and Utility -

After four satisfying years in a BMW 3- series, I decided to mix it up a bit. After test-driving the Toyota Venza, BMW X3, VW Tiguan, Ford Edge, Acura RDX, and Porsche Cayenne, it took only 15 minutes in the GLK to make up my mind. This is a chiseled, tough- looking little CUV that drives serenely and quietly, but that also pours on the coal when needed. I went with a loaded version that includes leather, rear-seat DVD, tow package, and Premium One + Nav, and I truly feel like I'm in a strong, beautifully- made, and multi-use vehicle that is small enough to handle like a car and big enough to carry chairs to our storage facility. It's not an inexpensive car, but doesn't feel like one either!

GLK 350 AWD

The best looking, full of fun features and comfort I have ever seen in a vehicle.

Euro Delivery For Savings!

Our first MB product. Perfect size, solid and quick! We used the MB European Delivery Program (EDP) configuring the GLK to our exact specifications, saved 7% off MSRP and enjoyed MB hospitality throughout the delivery process. Our only regret was that a Diesel option was not available. Highly recommended vehicle and program.