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Used 2023 Mercedes-Benz GLC-Class Consumer Reviews

2.6 out of 5 stars
32 reviews

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Pros
Cons
1 out of 5 stars

Lemon

Bob, 06/24/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
7 of 10 people found this review helpful

Worst car I ever bought , electrical problems, safety issues. They want to buy it back it is so bad

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Nice but holding our breath

SGORSZ1, 06/14/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
8 of 13 people found this review helpful

There are so many electronics on this vehicle! The sales team gave us the impression the xmserius radio was on the vehicle but when we got home we realized the only way to play it was through our phone. After a 5 hr drive on the road, the phone shut off from being hot so we had no xm radio until the phone cooled off. We have made repeated calls to NWArkansas MBenz to install the xm on our vehicle, but they will not return our calls. They got their sale and now ignore us. We hope the service department has better customer service. We bought this veh because after much research this was the safest vehicle on the road in our price range. We would have preferred another Denali it has all the bells and whistles and way more room, but the recalls and safety problems since 2020 on any Americans car is horrible. Hope this vehicle takes us through the next 15 like our Denali did. We give it 3 stars because it has less room than we are used to and being a long time subscriber to xm radio it would have been a deal breaker for us to not have it. So we are fighting to get it. Hubs is 6’4” and long trips are not comfortable as he initially thought it would. Hubs constantly complains about a 2023 veh only having AM/FM radio and no long comfortable ride. Who knows, maybe when GMC gets their act together we’ll get another DENALI. We never owned a “Luxury” vehicle before, so this has been a big disappointment.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

IMO, the best German SUV

Gary Blihovde, 01/04/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 4 people found this review helpful

I drove the Audi Q5 & SQ5, and the BMW X3 30i & 40i, but liked the Mercedes GLC best. I did not drive the Porsche Macan as it was out of my budget range. To me, the GLC seems the best compromise of handling, comfort, and quiet. Lots of technology to adjust to, but it's not overwhelming. I think it would be nicer to have more of the simple. if old fashioned, buttons and dials. I don't see the need to have everything controlled by what looks like a large iPad mounted into the dash/console. We have the Pinnacle Pkg which includes the HUD, but the HUD doesn't display posted speed limits as I thought it would. We also have the LED Headlights but they no longer illuminate in the direction the car is turning like our 2017 did. A feature I was very unhappy to lose. We live in a neighborhood with no street lights and that feature was a real safety factor! The ride is improved, it's quieter, and it still has a nice interior, but it could be better.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Amazing SUV

Dave, 05/03/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 4 people found this review helpful

Mine was manufactured 8/23 so I believe I missed all of the issues with it not starting, battery, etc that others have mentioned from the late spring/early summer reviews. This SUV is great on fuel, love the look inside and out, very responsive driving at all speeds. Amazing SUV!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Just bought today

Steven K, 05/08/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
6 of 14 people found this review helpful

We just bought this suv today and love it so far. There is so much tech in it and I hope that will be reliable. It was $69,000 out the door. That’s more than I wanted to pay, but it seems like it’s worth it. There was no dealer mark up over MSRP, it’s fully loaded.

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3 out of 5 stars

Cheap, plastic feel; lacks comfort

Rob St. Clair, 12/28/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
2 of 8 people found this review helpful

Did not meet expectations, traded it in after four months. Cheap, plastic feel; lacks appropriate power.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

5000 miles. Problems

Davidb, 10/04/2024
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 3 people found this review helpful

Oil leaks. Check engine light electrical problems. A dog

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Worth the Wait

ccjc, 07/27/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 4 people found this review helpful

Great experience with a 2017 GLC so waited for the redesign. Pinnacle package and panoramic roof, few other items like winter package. While only a few days in, the car rides incredibly well, very smooth and quiet, handles beautifully, and the overall technology upgrades are amazing. The quality of the build and materials is excellent. Wow.

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1 out of 5 stars

Not worth it !

Chris , 09/11/2024
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 4 people found this review helpful

Just rent it 2023 GLC 300 4 Matic for the 2 days . Drove over 1 000 km , mostly on all kinds of highways . Its too noisy comparing to my E-class 2014 350 4 Matic where in a E-class I can whisper with passengers , in this GLC impossible . That 4 cylinder engine it's just buzzing way under power for the premium SUV , little bit better on a sport mode . Very noisy tire noise road . Pretty bad visibility from the driver seat . I am 5'11 and felt like 5'6 when I drove this GLC . The dashboard it's way to high , touchscreen too complicated like the rest of the switches . The seat is hard to adjust to a comfortable position , headrest goes only up and down , but not back and forth . Steering always need to be adjusting to keep driving straight . Big difference from my E-Class where basically no need any adjusting . Same with the brakes , they are not predictable , kind of rough to make a smooth stop . Only one thing impressed me , amazing stereo system . Was very happy to return this car . Maybe mine was a bad one , cause from the rental company . I think I prefer BMW X3 over this one . But I will stay with the E-class , I drive E-class cars from 2010 and I love everything about them .

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5 out of 5 stars

Excellent SUV

Merlin D, 07/29/2023
updated 02/01/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 1 people found this review helpful

Zero issues with GLC 300, definitely would buy again... looks new and drives new, required services are few between recommended miles. AWD works in snow storms. No need to replace a perfect car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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