2023 Mercedes-Benz GLC-Class Consumer Reviews
MSRP Starting at
$47,100
Save as much as $1,126
Had one week now dead.
Bruce, 05/11/2023
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
27 of 27 people found this review helpful
Owned a 2016 for 4 years loved it. Only issue tire wear. So just purchased new 2023 glc. Drove one week loved it until wouldn’t turn over. Warnings on display 12 volt system needs repair. Every other warning came up also. Couldn’t get out of park to neutral to load it on flat bed. Finally got it to the Mercedes dealership in ft. Pierce Florida, has had the car for 3 days now and they have no idea what is the problem. Purchased my first Mercedes in 1973. Never had this kind of issue. Could this be computer board software related? Had to check box mild hybrid, it is not Update: service had for one week. Had to consult with an engineer don’t know from what country.Conclusion the battery was not grounded properly. Had to upgrade software also. Hope this problem has been put to bed.
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Dead in the water/second chance
Reann, 06/09/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
15 of 16 people found this review helpful
I bought this car on April 26 and on the third day it died. Lights flashing, alarms going off. Called my salesperson and I agreed to leave it for an hour-well-it started right up. Then 10 days later-it wouldn’t stop with the warnings and lights and I called for a tow truck. 3 hours later-all the lights and warnings were still going off. Tow truck driver arrived at 1130 and had to jump start the car to get it out of the garage. They had my car for 8 days and I got it back on a Thursday evening. Friday when I went to leave work. All the lights and warnings came on again. Couldn’t do anything with the car. After an hour of waiting for the tow truck, k started it and it was fine. I drove it to the dealer and they have had it for 2 weeks low. I have been without my brand new car for 32 days and counting. I have asked the dealership and MBUSA for a refund. They keep pushing back asking me to be patient. Frustrated for sure!! Update, dealer gave me a full refund and yes, I purchased another one. I love the car!
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Brand new and dead
Unhappy Mercedes owner, 06/03/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
14 of 15 people found this review helpful
Just purchased the new 2023 GLC three weeks ago, now the car won’t start, keeps showing “12V On-board Electrical System Service Required”. It’s at the Mercedes service center now, they’ve informed me that new C class has the same issue, but they don’t now when it can be fixed.
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First 30 days
My Fifth MB , 06/13/2023
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
6 of 6 people found this review helpful
Comfortable , good ride , good mileage ….wireless charger does not work Could not start the car twice ….now car is in the shop for 9 days ….Germany involved …looks like a lemon
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Five days since pickup!
Gigi Bryant, 06/01/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
6 of 6 people found this review helpful
I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop which is fine. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. Happy Shopping!
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