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Used 2020 Mercedes-Benz GLC-Class Consumer Reviews

4.1 out of 5 stars
33 reviews

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1 out of 5 stars

Unreliable / I’ve owned 9 and this is the last

PeteInSD, 07/28/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
65 of 85 people found this review helpful

My vehicle has 8800 miles on it. Check engine light came on at 8500 miles and I made it to a dealer, where they diagnosed a faulty transmission control unit. Since it’s not in stock, I’ll have to call ahead to another dealer to get it fixed. When they did the A service (early), they overfilled the oil, so now the car smokes like a chimney but I was told it will burn off. I thought a new Benz would be great for a cross country road trip. Instead I’m discovering that the GLC was a bad purchase decision. If you’re reading this, know that we’ve owned 9 Mercedes over the last few decades. And this will be the last.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Lemon - Break sensors slam on the breaks

PL, 06/22/2021
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
13 of 16 people found this review helpful

Mercedes knows there is a problem with some of these cars slamming on the brakes when sensing a shadow (such as an overpass on the freeway) but says they don't have a solution and tells you to keep driving the car. No option to turn the feature off, no fix, no offer of a courtesy car.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Pure Luxury SUV

Chuck V, 02/09/2021
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
4 of 4 people found this review helpful

After our BMW X3 was hit and totaled we purchased the GLC 300 4Matic. We love it! The interior of the GLC is gorgeous. The interactive infotainment system is easy to use and learn. The only thing the X3 had that was better than GLC was more rear cargo space. My wife and I are very happy with this purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Some disappointments

Ron, 02/13/2021
updated 08/16/2022
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
9 of 12 people found this review helpful

We have two Glcs. They are very nicely styled and handle very well. However, the agilty control suspension is below standard on bumpy roads. The battery capacity seems okay, since we get far less battery power warnings than in the beginning. Mbux is disappointing from the angle that most of the info, even the radio handling, is only indirectly available. You almost always always have to press something one or more times to get access. Further, I feel really f-ed by Mercedes for de-activating most of the connectivity options that mbux could offer. Fuel consumption on borh cars is 60% more than rated on paper.

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5 out of 5 stars

MB GLC 300

Frank J. Vega, 09/02/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
7 of 9 people found this review helpful

Love my new GLC 300. All the new bells and whistles make this choice first in its class. Comfortable seating, new MBUX infotainment is legit. Nice upgrades to cabin and the engine seems to run smoother.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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