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Used 2020 Mercedes-Benz GLC-Class Consumer Reviews

4.1 out of 5 stars
33 reviews
3...

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Pros
Cons
5 out of 5 stars

Sporty with lots of luxury and panache!

Susan G., 10/04/2019
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
16 of 18 people found this review helpful

I would tell any prospective buyer that if they're just attempting to "check it out" or "just test drive", be prepared to fall in love!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

AWESOME DRIVING EXPERIENCE

Perynthia Blye, 06/10/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
18 of 21 people found this review helpful

This SUV hugs the road and offers the feel of safety. The ride is comfortable, smooth and quiet. It offers ample leg room for backseat passengers and plenty of storage space in the trunk.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Unreliable / I’ve owned 9 and this is the last

PeteInSD, 07/28/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
64 of 81 people found this review helpful

My vehicle has 8800 miles on it. Check engine light came on at 8500 miles and I made it to a dealer, where they diagnosed a faulty transmission control unit. Since it’s not in stock, I’ll have to call ahead to another dealer to get it fixed. When they did the A service (early), they overfilled the oil, so now the car smokes like a chimney but I was told it will burn off. I thought a new Benz would be great for a cross country road trip. Instead I’m discovering that the GLC was a bad purchase decision. If you’re reading this, know that we’ve owned 9 Mercedes over the last few decades. And this will be the last.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Lemon - Break sensors slam on the breaks

PL, 06/22/2021
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
12 of 14 people found this review helpful

Mercedes knows there is a problem with some of these cars slamming on the brakes when sensing a shadow (such as an overpass on the freeway) but says they don't have a solution and tells you to keep driving the car. No option to turn the feature off, no fix, no offer of a courtesy car.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Glad I chose the GLC 300 Mercedes

Jayne / Sarasota, FL, 02/09/2023
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

Recently I bought a 2020 GLC 300 with very low miles (5900). I'm the second owner and very happy with the car. My BMW X-3 was stolen in November and I needed a replacement car. After driving Lexus/12 years, BMW/3 years I chose a Mercedes, which I used to drive in the mid 1990's for 6 years. There's something about the Mercedes that makes me feel very safe, visibility is great, technology and instruments are easy to use. I especially like the parking assist, Apple Car Play feature and ease of the instrumentation.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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