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Used 2015 Mercedes-Benz C-Class Consumer Reviews

3.6 out of 5 stars
79 reviews

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5 out of 5 stars

Tires are Definitely a Defect

Nick, 05/06/2016
2015 Mercedes-Benz C-Class C 300 Sport 4dr Sedan (2.0L 4cyl Turbo 7A)
8 of 9 people found this review helpful

I have a 2015 MB C300 4matic, i love the car. The dealer just replaced both side front half axle shafts and the dealer told me I need 2 new front tires, im only at 14,200 miles! MY rear tires are in amazing condition. So I have spoken with 3 mechanics who have said #1 continental tires lately are not lasting as it should nd #2 most likely the defective front aaxle half shafts contributed to both my front tires prematurely wearing. And I only drive highway and never get more than 25mpg! Sticker states 34mpg on the highway so why am I getting 10mpg less, i only use 91 fuel..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Car But Terrible Interface

Mondial82, 09/01/2016
2015 Mercedes-Benz C-Class C 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 7A)
9 of 11 people found this review helpful

This is our 2nd C-Class. In almost every way, it totally delivers what you expect for an entry level Mercedes. Great drive, great look, reliable. I mean it's a Mercedes - it's awesome. To the consumer, I say that you should consider this vehicle. The remainder of this critique is directed at Mercedes. Yes - MB remains masters of their craft and because I want them to continue to be - it pains me to say that they really blew it on the logic of the controls. First off, removing the leather transmission shifter with the Mercedes logo from the center console in favor of some cheap plastic stick by the steering wheel smells of a shameless cost cutting measure. Look - it's a Mercedes - throw that thing into Sport mode late night on a Freeway in L.A. - trust me - you want something to hold on to. Second, in place, there's this stupid little touch pad (kind of like mousepad on a laptop) with which you are supposed to dial phone numbers when using the Bluetooth. How am I supposed to hold onto something that's flat? Moreover, the problem is that when you try dialing the numbers, it never gets the number right and there's a delay while the system tries to figure out what number your dialing. The old C-Class we had simply had a key pad whereby the digits were physical keys I could feel with my fingers. Thus, I could safely dial without having to take my eyes off the road. Third, if you want to stream media throw your phone, you have to proceed through at least three steps - two of which are not intuitive. Our Volkswagen only has one step and it's so straight forward that even I could figure it out. Finally, I have yet to figure out how to switch around my media (i.e. change radio stations, or switch to streaming, dial numbers) while keeping the Navi map on screen. Granted, Navi is now a useless feature given the quality of programs like Waze. However, I like looking at a dynamic map as I drive. Make no mistake - this has not dissuaded me from remaining a loyal customer. But the first thing I'm going to do when it comes time to replace this one is check to see if you put in a real transmission shift and got rid of this stupid touch screen. Please MB - shine in the way you can.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

5 out of 18 months in the shop

Michael H, 03/16/2016
updated 03/22/2017
2015 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 7A)
9 of 11 people found this review helpful

My car was rear ended. Parts had to come from Germany. 2 months and one more to repair the car. Ordered every option. 19 of them. The ventilated leather seats are horrible. The leather is worse than an Honda Accord. The distronic plus works only on occasion. Radio stop working and 5 months later finally getting another one. Mileage at 55 MPH an amazing 44 Miles per gallon. I've had 3 recalls , 3 pressure gauges replaced. Run flat tires are horrible. In talks with MBUSA on lemon law. I traded a 2009 C with every option and 95,000 miles for this one. Worse mistake ever.. Update. I have had to hire a law firm. The car has been in service now 48 days. It's going in again for electronics problems. I'm fighting MB on the Lemon Law. They offered 2500 off of any new car I wanted of theirs and that's it. The lemon law is 30 days and they have to return the full amount. I will never own another MB product as long as I live. I hate their product. I changed from using Helms Bros in Bayside, NY to Ralleye Motors in Roslyn. Both places are awful. I took my car into Ralleye because my rear sensors were not working right. They said the car was in an accident and needed $1800 worth of parts to repair the problem. I called the collision place who said bring the car in. I did and 2 days later it was perfect and has been. Centain cell phones have a software problem with the Bermeister radio now in the MB. The cell phone will make the radio and GPS inoperative. You have to turn off the phone to recycle it. When I went to Ralleye with the problem they chased me out. I then went to the service manger Doug and he said because I did not allow them to repair the car the last time I was not welcome there. I asked him would you spend 1800 + on the repair if it was still under warrenty and he said no. I then asked why I can't come in and he said I don't want you here. Ralleye is so large that they feel they are like GOD. I would never recomend them to anyone again ever. They are awful. Oh, one more thing. They charge $168.00 per hour to work on your car if it's out of warranty.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

2015 Mercedes C400 4MATIC

James, 05/20/2019
2015 Mercedes-Benz C-Class C 400 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 7A)
4 of 4 people found this review helpful

I've owned this car for about 6 months now (purchased preowned in December 2018). Overall it's a very solid car, and I'm mostly happy with my purchase. I'm very passionate about cars, so I'll try to be concise in mentioning a few things that stand out: Looks - this car is beautiful inside and out. It looks amazing from any angle, and its design is what really sold me when I was comparing it against a 2015 335i xDrive. Performance - the 3.0L bi-turbo is a beast and will be quick enough for most. Having AWD really helps the car grip and put power down quickly and effectively. Ride - this is where I'm a bit disappointed. I live in the NYC metro area which is covered in potholes/broken pavement and the suspension tuning is downright harsh and unpleasant. Perhaps it's the AMG wheels/rims, but on anything other than perfectly paved roads, this thing is bumpy and jarring. Make sure you test drive it on some less than perfect roads to see if you can deal with how firm the ride is. Aside from the suspension, the transmission is not the finest performer either; I find it difficult to drive smoothly at low speeds - it is either lurching or sluggish (starts in 2nd gear from a stop). Maintenance - in the short time I've owned it I have not had any maintenance issues thus far. I did have 'Service A' performed at my local dealership, but will never do that again (over $400 for an oil change and new wipers). I'd find a local mechanic who specializes in German cars to save $$. Luxury - The car does not disappoint in this category; everything inside has premium, elegant finishes that are really aesthetically pleasing. The panoramic roof and aluminum Burmester speaker grills are nice touches, however the sound system itself is not great. It lacks woofers, so the subwoofers under the seats provide most of the bass which ends up sounding boomy and imprecise. Overall, this is a really nice car, but one that you will definitely have to adjust to if you're used to a more comfortable riding car (my previous car was a '09 Jetta SEL). If your priority is turning heads and taking advantage of all that power (329 HP, 354 lb/ft!), this may be the ride for you. But if you're looking for a smooth, comfortable luxury experience, I would look elsewhere.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Love my C 300

Larry, 12/20/2015
updated 06/29/2017
2015 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 7A)
4 of 4 people found this review helpful

I stepped down from two ML 350's I miss all of the space that I had and the room in the rear seats. Three people in the rear is very craped, but it is a much smaller car. Performance is great. Great acceleration and handling. Gas mileage is a real treat aft3r my ML 350. Getting in and out is more difficult but I can deal with that. I got the LED headlights becauser the standard headlights were very poor. Quality is like a MB should be. Truck quality is inferior. Back up mirror is way below my ML. but it works. Waning systems is inferior but lane changing warnings are excellent. I do not like the run flat tires but that is the way it comes. I have a three year lease and am already thinking that I will go bigger next time for more room for passengers. No problem with butttons or cotrols. Bluetooth was a problem for a while but I think that problem is solve.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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