2025 Mazda CX-90 Consumer Reviews
Pricing
3.3 Turbo Select - $39,300 MSRP
Edmunds suggests you pay
$38,44117 for sale near you
Prices based on sales in TX thru 4/21/25
We have a limited number of reviews for the 2025 CX-90, so we've included reviews for other years of the CX-90 since its last redesign.
Quality control and problems from the start
A.M. Thornton , Colorado, 03/09/2024
2024 Mazda CX-90 3.3 Turbo Premium 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
37 of 43 people found this review helpful
Bought brand new From the start problem with the on board computer. Engine light on. Infotainment center screen had to be replaced 7 recalls within 6 months from purchase. Had to re- program on board computer. Left suspension noise. It has to be replaced. Waiting for the part Driver mirror vibrates at high speed. It will have to be replaced Waiting for new one.! Electric wires tubing covers are based on a soy component plastic that attracts rodents. Car in the shop for wires replacement. Again no parts. Infotainment system is outdated with no touch screen features. I would not recommend buying a Mazda CX90. Servicing the cars also takes for ever. We will sell this one at a loss when out of the shop.
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My first year model Mazda CX-90 was a dud!
A-D-A, 07/31/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
12 of 13 people found this review helpful
My 2024 Mazda CX-90 Turbo Preferred was back to the dealers over 20 times in only 3200 miles! It had issues for the major recalls including loss of power steering while we were on a trip. I had to deal with this steering for over 425 miles until we returned home. It had --2-- new 12V starter batteries replaced (a 3rd new battery was installed) until Mazda finally figured out all of the batteries had been undercharging due to buggy software. That issue included a dead battery (#2) only 2 weeks after it was installed and right in my driveway one morning. The low battery (and loud) alerts continued to show up far too many times even after that issue was finally resolved. Other issues were defective rear radar sensors and what seemed like an odd AWD sensation where it just would not seem to hold the grade of road smoothly without a lot of minor steering wheel correction left and right. This was more pronounced at highway speeds. (the gas only AWD I have now tracks perfectly on all road grades, unlike my CX-90 did). The list goes on. Well, at 3500 miles on the ODO I finally had enough and I traded it in for a gasoline only vehicle (not a Mazda!). This experience made me a Hybrid hater, at least for the time being. Mazda's reputation for excellence won't be affiliated with this new first-year model. My CX-90 was one of the first off the assembly line (manufactured late 2023) and thus, had the full gamut of issues due to Mazda design failures, faulty vendor components and many software issues/bugs. The dealer was great to assist, but, as I told them, they were held responsible trying to fix my lemon told to me through Mazda and I had a whooper of a buggy CX-90 right from the start of ownership. When I informed the dealership I'd traded it in elsewhere, they seemed relieved and also a number of their employees said they fully understood why I did that.
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2025 Mazda CX-90 for sale near you
3 of 100 listings
- 3.3 Turbo Select 4dr SUVMSRP: $39,3003 mi away
- 3.3 Turbo Select 4dr SUVMSRP: $40,6953 mi away
- 3.3 Turbo Preferred 4dr SUVMSRP: $42,4003 mi away
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Buyer Beware
Mike M, 07/03/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
21 of 24 people found this review helpful
Mazda really dropped the ball on this vehicle just to get a 2024 on the market in 2023. There have been numerous recalls on this new vehicle. I have spent more than 20+ hours waiting in the service center waiting area while new parts or reprogramming had to be done. This is not normal Mazda quality control. No one should have to go through this on a new vehicle. Shame on you Mazda
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Mazda zoom zoom frustration
Pedro Aviles, 09/17/2024
2024 Mazda CX-90 PHEV Premium Plus 4dr SUV AWD (2.5L 4cyl gas/electric plug-in hybrid 8A)
16 of 18 people found this review helpful
I have owned several Mazda vehicles: CX7, CX9, 626 and now the CX-90. By far the worst vehicle I have ever owned. Purchased the first vehicle and not even 30 days in the car would stall and not start. Took the vehicle in to dealer and when I picked it up it staled again and I told them I wanted a new vehicle. The vehicle was changed out and now I have a Mazda that has had 7 recalls in 6 months not to mention the fact that the vehicle stalls when I accelerate and need speed to turn or get our of harms way. The vehicle also stall and speed drops from 60 to 40 instantly and takes about a minute or two to pick up speed again. The worst part of the vehicle is when I turn right or left or go up onto my driveway the loud sounds it makes something like old springs on a bad mattress. The car has been in the shop and Mazda cannot figure out what is wrong with it. This is my third attempt to repair and nothing. I have been in contact with my dealer Sports Mazda South in Longwood as well as Mazda Corporate and noting has been done. I purchase a new vehicle so that I would not have the problems that come with a used vehicle only to be in a worse predicament. As a former true believer in the Mazda brand I will no longer purchase a Mazda because they do not stand behind their product!!
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Lipstick on a pig
Fred_inFL, 08/25/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
33 of 39 people found this review helpful
This vehicle was absolutely rushed to market and without proper testing. Outside...beautiful. Horsepower and handling (2nd gear and above)…beautiful. The interior is luxurious looking at first glance but there are so many reflective surfaces that while driving in the FL sun....it is actually hard to see at times…especially trying to use the side mirrors. Don’t get the white interior if you do buy this vehicle. The heads-up display...pointless during the day with sunglasses on. It is not bright enough to see it. The transmission is so clunky that the first thing that you have to do every time that you get into the vehicle is disable the i-stop by a hidden button down low under the steering wheel and out of sight. If you leave i-stop enabled, the car shuts off for like 10 seconds at stops and then starts again. Owners manual says that a complicated algorithm determines how long to leave the engine off as not to disrupt the AC and power usage inside the car. They did not test this vehicle in a hot climate. Aside from pointless wear and tear of restarting the engine, the i-stop makes using first gear even clunkier / more jerky. Literally, first gear is like a 16 year old learning to drive a clutch. The salesperson has a fancy explanation about all of the technology and passive hybrid systems kicking in as the car starts to move. I've complained to Mazda Service Managers numerous times and the response was....it is a clutch system and not a continuous variable transmission (aka...nothing can be done about it). In the last 15 months, the car has had 7 or 8 recalls…I’ve lost count. The latest is the radar system mistakes phantom objects ahead and suddenly brakes causing rear end accidents. My CX90 has suddenly braked on the highway while in radar assist cruise control when a vehicle is slightly ahead and in the lane next to you. Even worse if it is a tractor trailer. My canned response to my wife's hairy eye-ball is...."it was the car...not me." The car's software has MAJOR bugs....MAJOR. The worst being that while driving on the highway at high speeds....the I-Active system randomly crashes for 20-30 miles until it can reboot itself or you pull over and restart the vehicle. While the I-Active system is down, you lose several safety systems like 360 degree alert of nearby cars, blind spot monitoring in side mirrors and other crash prevention systems. Basically, your top of the line, technology packed, 5 star safety rated SUV is now a bare-bones vehicle with huge blind spots while driving high speeds on the highway. I’m a software developer and have pinpointed the issue thru trial and error as speed related and taking in too much information through sensors. If you stay out of the fast line and drive the posted speed limits…it crashes far less. I took pictures of the dash showing the error “i-ACTIVESENSE temporarily disabled. Rear side radar obscured. Drive safely” and how it was perfectly sunny outside…no obstructions like rain or mud. I even took pictures while on a road trip to show the error/mileage of how often it crashes and when it finally reboots while driving at high speeds on the highway. I left the vehicle in the shop for weeks so Mazda Engineering could investigate. Their response was “no error codes are written to the computer so they cannot debug it.” Hello…I showed you pictures of the error messages. The shop manager searched the internet and other CX90 owners are reporting the same. Still no software fix. Still no acknowledgement of the problem. Next step is to report this problem to NHTSA to hopefully force a recall on it. Facial recognition software...seriously flawed. 9/10 times it doesn’t recognize you and defaults to Guest so you have to go through the menu system to pick your name to get your personalized car settings like seat position, steering wheel, dash layout, radio station, etc. Apparently, Mazda may have fix for the facial recognition glitch…we’ll see. Infotainment software...Satellite Radio locks up and fails to start or play at times. You either have to restart the vehicle to reboot the system or you have to keep changing Entertainment Sources to get Sirius to work again. Mechanically…only a few issues to report. The driver side mirror vibrating has been fixed once and still vibrates a little. Doesn’t sound too bad until you look into your rear-view mirror glass and the cars are blurry. The front suspension creaks like a rusty spring coming out of your driveway. Mazda’s fix….a little grease for now. With just 9K miles on the vehicle the rear brakes squeal. Embarrassing when you are in a drive thru line in a $60K SUV and people are looking at your high pitch squeals. Plastics on the rear tail gate come loose. Mazda’s fix…a little adhesive for now vs improving the clasps holding it on. BTW…it is loose again. Another reviewer commented on how Mazda USA is trying to right the ship with the CX90 and provide good customer service. I completely disagree. They are in damage control mode watching their luxury debut flounder. In total…my CX90 has been in the shop for 2 months across the various recalls and complaints. Two months paying for a vehicle to sit in the shop. I called up Mazda USA customer service back in March going back and forth with them on the I-ActiveSense crashing and my frustrations. As a courtesy for paying for a vehicle to sit in the shop, Mazda approved a refund of 2 lease payments to offset the inconveniences. It is now August and Mazda USA still has not refunded the lease payments to me. I’ve called and complained to the case worker numerous times. Their responses have been…the finance department is backed up, it takes a while to process, it now takes 16 WEEKS to process a refund [early April to late August is now 18 weeks and counting], and they have assured me that it has been escalated. I bought the CX90 when it first debuted because my Mazda6 lease was expiring. I wanted luxury for my next lease and the CX90 looked good. About 5 months after signing the lease, Mazda USA drops the MSRP by $5k. Thank you for being a loyal Mazda customer but we are going to instantly devalue the equity in the luxury car by another $5k but leave your lease as is. My advice to potential buyers….DO NOT buy a Mazda as their quality is on a downward spiral and especially DO NOT buy a CX90 3.3 Turbo Preferred Plus fully loaded luxury vehicle. I have leased 2014, 2018, 2020 Mazda6’s, my wife had a 2018 CX5, my kids had Mazda 3’s. Each year the cars progressively get worse to own and software gets worse each year. Thankfully, I lease them and can give them back. My next lease / buy will not be a Mazda. Hopefully my review saves a potential buyer from future headaches and the lack of support from the brand. #NoLongerLoyalMazdaCustomer.
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