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Used 2011 Mazda CX-9 Consumer Reviews

4.5 out of 5 stars
46 reviews

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4.5 out of 5 stars

Better 2nd Time Around

tabjaxx, 11/15/2011
2011 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
6 of 6 people found this review helpful

Went from leased 2009 CX-9 Touring to 2011 CX-9 Touring and am pleased with the improvements Mazda has made. Biggest difference is the suspension; still sporty, but smoother over the bumps. More than enough power under the hood, but overall fuel economy of 19 mpg not the best. Speed-sensing door locks and rear camera are nice additions. Multi-Information Display is nice to look at, but not very functional; touch screen capabilities would be nice. All the orange lights on the dash display aren't very attractive. Upgraded Bose stereo definately better than the average, especially in the bass range. Could use more leg room on the driver's side. Best bang for the buck for SUV's in class.

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4.88 out of 5 stars

Mazda CX -9 Soars

kathrynb, 06/01/2011
2011 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
6 of 6 people found this review helpful

When I began my SUV search I hadn't considered the Mazda brand until I read the outstanding reviews. With a family of five to transport plus lots of sports equipment - yes, I'm a soccer mom, I wanted a lot of space for people and cargo but didn't want to feel as if I was driving a bus. Mazda delivered with style, functionality and performance. Mazda had superb ratings and having now owned my car for 3 months I finally can attest to the incredible driving experience. It is pure luxury and is a pleasure to drive. The car is very roomy with lots of leg room for the driver (5'10" and husband 6'3") and the vehicle soars across the road. A driving machine that is pure joy to drive.

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3 out of 5 stars

Problems w

Syed H, 02/15/2017
2011 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
12 of 14 people found this review helpful

I bought used 2011 in 2013 with 22 K miles on it. Did all maintainence at regular intervals. At 45 K miles started to have water leak inside the cabin on passenger side after many days of squishing water sounds. Water was pooling on the passenger floor mats. Turns out it was Clogged AC Evaporator drain. My mechanic was able to fix it by cleaning the drain and the problem solved until I use the AC coming summer. Now at 57 K miles noticed periodic oil leak in my garage. No lights coming on. Turns out it is Transfer case problem which is leaking oil . This is a famous issue on this model. Its 2017 and outside the warranty period now. New transfer case is almost $600 and including labor going to cost me $1100. I thought Mazda's were a reliable Japanese brand. Not anymore !!! Avoid CX9's.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best value in a 7 seater!

wartoni, 01/14/2012
2011 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
5 of 5 people found this review helpful

I did a HUGE amount of driving and trying of many cars (Acura MDX, Audi Q7, Merc GL450, Hyundai veracruz) and found this to me the best mix of style and value. Not wanting to drive a outwardly expensive car and still wanting sport we picked this. I love it more now than when I test drove it. Great car for a good price.

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4 out of 5 stars

Maybe I'm having a hard time adjusting....

KWSuperstar, 07/30/2015
2011 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
14 of 17 people found this review helpful

I am the daughter of an ASE certified mechanic and wife to a tow truck driver. I like to think I know a little more than the average female car shopper. I did a TON of research before deciding to purchase my 2011 Mazda CX-9. I had specific criteria - so much so that one salesman told me I was "looking for a unicorn". Whatever, I got what I wanted. However, after driving this vehicle for about a month now, I have discovered a few things I do not like about it.... 1. I do not like feeling the shifting between gears. This car has the option to manually shift (Stupid), so the transmission is not a straight 6 (gears in a line). 2. Research put gas mileage at 20-22 mpg. I am averaging (according to the car's computer) 17.7 mpg, with an average speed of 27 mph. I do not drive like a maniac or gun it at a green light. I'm an average driver. Maybe my previous SUV ('03 GMC Envoy) had a bigger tank.....I don't know, but I feel like this car is SUCKING the gas. 3. This is smaller than my Envoy, so I'm still adjusting to the smaller cargo space. When using the 3rd row, I cannot load large items or a bunch of shopping bags. I often carry 6 passengers when the girls go shopping - but there's no room for bags except on the floor where they are sitting. 4. This is the first car I've ever had with leather; and it's black leather. Though the interior looks sleek and nice, I live in the south, and leather seats are HOT!! I almost scalded myself!! Plus, they retain the heat too, so as soon as I sit down, my backside is sweating profusely. 5. Maybe it's just MY car, or maybe it's because it's 10,000 degrees outside with 500% humidity, but the A/C takes its time getting cool. I haven't had it looked at yet. POSITIVES: It can get up and go if you need it to. It has a 3rd row seat that I really wanted. I got a great deal. It has a sleek sporty look inside & out. And, I like the updates that I didn't have in my '03 Envoy, like an AUX port and in-console 12v port (no longer referred to as a "cigarette lighter", I guess). The seats fold & move easily one-handed. With the 3rd row folded, the cargo space is adequate for this size car. It was this or a KIA Sorrento..... I'm considering trading it in, but I'll give it a few more months.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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