Used 2017 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A) Consumer Reviews
Best of class
We looked at all other major players in this class, including the 2017 Honda CRV. The CX-5 beat them all out and in particular beat the CRV with better controls (not as dependent on a touch screen), better acceleration and driving dynamics. However, the CRV beats the CX-5 in fuel economy. For my wife, who didn't want a "minivan" the CX-5 gave her a sporty vehicle that supports the family too. First update: After owning the car for almost 4 years, we've noticed some glitches. The most prominent are with technology. 1) The navigation doesn't have integrated traffic information, 2) You can't select a primary phone to pair with so my phone has been taking precedence over my wife's, even though it is her car, 3) The radio is falsely marketed at SiriusXM when in reality it is an antiquated XM-only system that gets fewer channels. Second update (January 2022): Other gremlins have shown up: First, there is an electrical glitch that had the infotainment system think we've made a selection when we haven't. I suspect it is a short in one of the input switches. Second, one of the trim pieces that runs along the roof of the car has come loose. At high speeds, it flaps against the vehicle. All of these issues plus a few others have me downgraded my rating from 5 stars to 3 stars overall. We'll probably look at a different brand when we go to replace this vehicle.
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Still getting to know mine but liking it so far
I was looking at BMWs and saw the CX5. I found it to be very stylish for a medium size SUV. Everything in the BMW appears to be in this car. Quality leather, electronics, entertainment, safety feature, smart cruise, sun roof, heated seats, custom attractive wheels, smart key, etc.... You get a lot of car for the money in the CX5. Its quiet, smooth riding, and comfortable. I have less than 1000 miles on mine so I can't speak on reliability. I am not giving it 5 stars because there are some minor things: 1) I wish it had more HP. A turbo engine would have been great. 2) The automatic shift lever was not designed very well and could use some improvement. I often get my fingers pinched in the spring loaded lever on the knob. 3) The break peddle is too close to the gas peddle. If you wear boots while driving, it is hard to put your foot on one peddle without it being on the other too. 4) I would like a little more support in the driver seat. 5) and like all Japanese cars, they just don't design around American long legs and come up short on driver side leg room. But it is a fine 4 star machine.
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- Grand Select 4dr SUVMSRP: $14,9957 mi away
- Grand Touring 4dr SUVMSRP: $15,7127 mi away
- Grand Touring 4dr SUVMSRP: $14,599In-stock online
Luxury on a budget!
Original review: My previous vehicle was slowly cleaning out my bank account (2005 Buick Terraza aka money pit). I started shopping around for something new as I had never owned a brand new car before. I knew I wanted something in the SUV cross-over class and I set my sights on the 2017 Honda CR-v initially. I felt I better compare and see what other brands had to offer, so I test drove the Rogue, Quashqai (rouge sport), HR-v, Tucson, and finally, CX-5. The CX-5 totally blindsided me. It was no contest really, once I took it for a spin I was totally in love with it. The quality feel was unmatched by all the others and while its not ultra powerful it's certainly zippy enough for my needs and handles like a dream. I bought it with confidence and haven't had a moment of doubt with it since. I hope it holds up over time, and being the second generation of already popular CX-5 designs I'm certain it will. I'm really not a fan of the new Soul Red colour, so I got mine in Deep Crystal Blue Mica and it shimmers in the sun, but looks sleek and almost black in the shade. The exterior has an aggressive looking grill with mean LED headlights and I love that they turn with the corners while driving. The leather interior and all the knobs, buttons, and displays are of a quality I would have expected to see in a lexus or audi and went unmatched by all the other cars I test drove. Rear heated seats were a nice touch too! I'm so proud of my new CX-5 as a first time new car purchase and I just felt really good about the entire experience overall. I would re-buy it again in a heartbeat! Update after driving for 1 year: I still love it and stand by all my above comments. The only complaint I can really make is about the thin paint. I’ve noticed a lot of chipping on the hood and front quarter panels, enough to make a formal complaint. I’m currently waiting to hear back on if they have any solutions to offer me. I’ve also found fuel economy for city driving to be a bit disappointing. Update after driving for 2 years: I still seriously love my CX-5. I’m over 2 years in owning it now and I drive a lot - so far I’m over 62,000km on it! The only thing I still complain about is the weak paint. It chips and scratches so easily, but I’ve heard this is common in all newer cars with stricter environmental restrictions on type of paint used these days (water based). Aside from that, it’s a pleasure to drive and I’m still happy with my purchase! Update after driving for 3 years: Everything is still awesome except for the crappy paint. Mazda refuses to acknowledge any issue under warranty, claiming that it all appears to be rock chips and therefore my fault. I’m now beginning to notice flakey patches in the clear coat of the hood, so I will likely make another attempt with mazda for a warranty re-paint. Aside from the good looking pretty rough, I do still love the rest of the car and have put over 100,000km on it already as I do a lot of driving.
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If you enjoy driving, you will love this Mazda .
Except for the GPS 's confaluted software , this car is just about perfect . After 30,000 miles of 30 % local ,60 % two lane highway, and 10 % limited access highway driving , the average is 29 mpg . That is far higher than the EPA estimates .The car is a joy to drive with great steering feel , a responsive chassis and good braking .The quality of materials is top notch and so far the reliability is flawless .The transmission is very responsive . I have had no issues with the performance of "city braking ", radar cruise control, and lane assist .The 2017 Mazda CX-5 Grand Touring is truly awesome .
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Beyond Awesome!
Took a long time and drove lots of vehicles before selecting this Mazda CX-5 Grand Touring AWD and I LOVE IT!!! It's super fun to drive with tons of zoom zoom but has such a phenomenally quiet smooth ride even all my passengers comment on it. The technology I thought I'd find annoying is actually helpful and the audio system rocks! Everyone who has ridden in it regardless of age or size has been very impressed including tall back seat passangers. Already hauling stuff in it and it has more usuable cargo space than I expected. Haven't had a single problem but it's too soon (5 weeks) to really comment on reliability. Wish automakers could/would make AWD autos with better gas mileage - Tesla might have to be my next car - but this performs with the rest of its class and I couldn't dream up a better car. Great job Mazda engineers!!! Go get one for yourself.....
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