Used 2021 Lincoln Nautilus Consumer Reviews
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We have a limited number of reviews for the 2021 Nautilus, so we've included reviews for other years of the Nautilus since its last redesign.
Hers, his, and OUR vehicles
Wayne G., 08/29/2020
updated 03/04/2025
2020 Lincoln Nautilus Black Label 4dr SUV AWD (2.7L 6cyl Turbo 8A)
50 of 52 people found this review helpful
My wife has her sporty Alfa Romeo; I have my luxurious Jaguar XF, but when we go together we always take our Lincoln Nautilus. If we had only one vehicle, the Nautilus would be it. The quietest vehicle we have driven, with a very smooth and confident ride and all the comfort features you desire. We have been on highway trips a lot recently; enough to appreciate the 22-way massaging seats. Living out west where the speed limit can be 80mph (and the traffic even faster), we love the great handling and acceleration on tap at any speed (2.7L turbo engine). The vehicle has the towing package and will pull our boat effortlessly. The adaptive cruise control makes traffic maneuvers simple; it is really looking out for the driver but insists that you keep your hands (at least one) on the steering wheel. I think we found an excellent dealership; very professional and a good price quoted without playing "footsie". I walked away from another dealership where the price was always rather nebulous. August 2022: Our Nautilus is still our "go to" vehicle. Almost 33K miles now. This is the vehicle we take on road trips. It is comfortable (22-way adjustable massaging seats), responsive (335 hp), makes driving easy with all its driver's aids, and will carry whatever you want to bring with you (bicycles, or tow a boat). Mechanically it has been flawless. We initially leased this vehicle, thinking that in a couple years we might want to look at an EV, but now we have paid off our Nautilus; it is a keeper. At 35K miles and 3 1/2 years, still flawless performance. This is our heavy-duty vehicle; used for long trips, towing our boat, carrying lumber on the roof rack, carrying large objects (furniture) inside, and carrying our bikes with its receiver hitch. It will do all we ask without being an overly large vehicle to maneuver in traffic and parking lots. Our 2019 Nautilus is now at five years and 42K miles. Still our workhorse vehicle: hauling bikes, towing our boat, bring home lumber or sacks of mulch, and still, it is the vehicle we choose for long distance trips. Quiet, mechanically flawless, and with all the driver's aids that make driving effortless. One thing to note: I had a tire puncture from a 3/8" bolt. Thank goodness the tire went flat while at home. If I had been on the road, there is no way I could have changed that tire with the tools provided by Lincoln. The most pathetic tire changing kit I have ever seen. I was able to use tools from my shop. Then I went out and bought a real lug wrench to replace the "imitation" tool included with the car. March 2025: With three cars available and extensive foreign travel plans, none of our vehicles are racking up many miles. The Nautilus continues to be comfortable, reliable and a solid value. I see no reason to look at any new vehicles. I am still not a fan of the push button gear changes, but that is a very minor annoyance.
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First Lincoln. Not the last
Newsuv, 05/05/2021
2021 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
30 of 31 people found this review helpful
Had no intention of buying a Lincoln. Had found a Cadillac XT5 that I liked. Decided on the way to finalize the deal to stop at the Lincoln dealer. Very glad I did. I drove it 1/2 a block and fell in love with it. Bought it that afternoon. One month and still excited to drive anywhere. “Buttery” smooth drive. Exceptionally quiet interior. Lots of tech to learn. Well done Lincoln!!
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2021 Lincoln Nautilus for sale near you
3 of 25 listings
- Reserve 4dr SUVMSRP: $21,3148 mi away
- Base 4dr SUVMSRP: $22,5909 mi away
- Reserve 4dr SUVMSRP: $23,37616 mi away
See all 25 listings
Automatic transmission jerks like manual.
Kenny Albert, 10/13/2021
2020 Lincoln Nautilus 4dr SUV (2.0L 4cyl Turbo 8A)
17 of 17 people found this review helpful
At low speeds the transmission jerks as if it is a manual transmission driven by a first time driver. Been in for service three times on this same issue. Re programmed each time. Latest recommendation is that I need to drive the car more so the car will learn how to smoothly change gears. (said with a straight face by a very nice service manager). A luxury car should be luxury when you drive it off the lot. It should not have to learn how to be luxurious.
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Love the car, but too many problems
Leila, 01/20/2021
2020 Lincoln Nautilus Reserve 4dr SUV (2.0L 4cyl Turbo 8A)
32 of 34 people found this review helpful
Bought the Reserve 2020 nautilus. Everything’s great- until the system becomes laggy I.e. not showing songs that are playing until a few minutes after starting the vehicle. The back window refused to roll down more than a few inches, then begins working again a few days later. The worst- while using lane assist- the car abruptly jolted me into the right lane, COMPLETELY abs aggressively switching lanes in about .5 seconds. Luckily no one was around. The next day the powertrain malfunction light came on when I started the car. Haven’t even had it for two months, barely 1000 miles on it. Got it checked today- they said they can’t find any issues.
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Nothing but Trouble
jww, 12/19/2021
2020 Lincoln Nautilus Black Label 4dr SUV AWD (2.7L 6cyl Turbo 8A)
22 of 23 people found this review helpful
Eight months to fix the rattles. Now seats tearing along perforations, tailgate gasket failing, and rear "Lincoln" emblem falling off. Lincoln corporate refuses to fix the issues for a longtime Lincoln customer. Impossible to get good service when out-of-town. VERY DISAPPOINTING!!!
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