Used 2021 Lexus UX 250h Consumer Reviews
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We have a limited number of reviews for the 2021 UX 250h, so we've included reviews for other years of the UX 250h since its last redesign.
An Awesome Vehicle With a Few Considerations
Justin, 07/23/2021
2021 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
109 of 110 people found this review helpful
A bit about me, I measure less than 6'0" and have been driving a Toyota Prius for the better part of 8 or so years now and just recently purchased the Lexus UX250h as my primary vehicle. Generally speaking, most of my weekly driving is spent on the highway on a commute to work but I also have an occasional several hundred mile drive to visit family and an every now-and-then need to move cargo like moving boxes, tables, and chairs around for friends. I'm happy to say that I've thoroughly enjoyed practically every bit about this car so far. If I'm being honest, I did have a few hesitations based on some reviews and videos I watched while I was researching online, so I'm going to try to address those points based on my own experience just below: INITIAL RESERVATIONS "the rear seat situation is not roomy enough" I just spent a weekend driving two adults around seated in the rear seats who both measure about 5'6" and neither complained at all about the leg room, head room, or width of the rear seats. Yes, it is slightly smaller than some other vehicles (like the Prius), but the comfort of the seats themselves make it a pleasant and cozy enough ride. Again, highly contingent on how tall you (the driver) and your passengers are, I'd go as far to say that if you are under 6'0" it should be a pretty enjoyable ride throughout. "not enough cargo space in the trunk" Totally subjective to your needs, but I found going from a Prius (which I think has a ton of cargo volume) to this UX250h (less space than the Prius) hasn't been an issue so far. I can fit two golf bags in the rear space when removing the cover and some pretty massive boxes when the rear seats are lowered which has more than suited my needs up to this point. "infotainment trackpad is frustratingly annoying to use" I don't disagree that the trackpad needs some work, but that hasn't been an issue because: A) the most-used controls (for me, that's the A/C controls, radio on/off, and volume control) all have their own physical buttons so I don't have to use the trackpad for the most common functions. I'd like to add that the A/C control buttons are super satisfying to use, I find myself fidgeting with them all the time, kudos to Lexus on not forgetting the little details. B) Apple CarPlay and Android Auto. I have never been a fan of any of the OEM-installed navigation systems ever so the inclusion of Apple CarPlay and Android Auto in this vehicle allows me to not only use the GPS app of my preference (Google Maps or Apple Maps are the two I use), it also allows me to use my phone to input things like addresses before I leave for my destination. Again, in this case I don't have to use the trackpad for this function either All that said, the need for the trackpad is minimal, and even when I do have to use it I've now found that after a short while of use I am now used to its somewhat finicky design (i.e. it's not unbearably bad). "not enough horsepower" Once again, completely subjective (you know you), but I've found this has more than enough power for all the everyday driving situations I've run into in life. Merging onto highways, navigating stop-and-go traffic, keeping up with highway speeds so as not to interrupt the flow of traffic, and generally zipping around town have been done with ease. Will I be taking this to the track? Absolutely not. Would I be able to beat out my old Prius merging into a lane? 100%. I've come to grips with the reality that I really only need so much car to get an enjoyable and comfortable ride and this UX250h meets (and even sometimes exceeds) that. Again, been more than happy with this vehicle so far and am looking forward to keeping it for many many years to come.
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Very pleased!
Tim from Philly , 02/21/2020
2020 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
70 of 73 people found this review helpful
I waited a month before posting my review. We purchased the UX250h with premium trim. We are delighted. We can't believe we're in a Lexus at this price point. The interior is gorgeous and loaded with amenities. Synthetic leather is great! The rear cargo section is indeed smaller because the battery pack is below the cargo area. But we're out of family mode, no longer driving around the boys, so it works for us. Plenty of cargo space with back seats folded down. MPG is less than advertised. Isn't it always? I'm getting between 34 & 35 MPG in the city and 33 on the highway. My biggest concern was the acceleration, based on the reviews. I don't get it! Plenty of guts to merge in traffic. If you really like some giddy up, there is an easy to access "sport" mode right near your right hand that gears up the transmission and gives EXCELLENT acceleration on demand. My second largest concern was widespread complaints about infotainment interface. With respect, all I can say is you might find it weird simply because you never used it before. It works like a mouse pad. I got the hang of it in 15 minutes. Now I hardly ever use it because integrated Android Auto lets me command almost every thing with my voice. Oh. One minor disappointment. If you are an Android user, there is no Lexus navigation app. That took me about 10 days and a trip back to the dealer to learn. But with integrated Android Auto, that's no big deal.
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2021 Lexus UX 250h for sale near you
3 of 23 listings
- F SPORT 4dr SUVMSRP: $30,99718 mi away
- Base 4dr SUVMSRP: $28,49517 mi away
- F SPORT 4dr SUVMSRP: N/A18 mi away
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I ❤️ My UX 250H
Bevnap, 07/27/2021
2021 Lexus UX 250h Luxury 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
35 of 36 people found this review helpful
I bought the luxury trim because that’s what was available. I find this vehicle to be underpriced. I got the birch interior which is light grey with a black accent which is gorgeous. But again it’s what was available. It’s super nice to drive and I find myself driving a little slower cause I like to watch my MPG grow!! (First hybrid). The price is one of the things I like the most. I feel like this vehicle is the absolute best in its class fir the price, under 40K. I can afford a more expensive car but I don’t want to. There’s a lot of other things I want to spend money on!!!
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2021 UX 250h Premium - Perfect for Empty Nesters
James Uzo, 01/30/2022
2021 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
20 of 20 people found this review helpful
Great vehicle! I agree with all the positive comments made by others. At 10 months old I also experienced the same issue of the vehicle suddenly needing to be boosted after only a few days of inactivity. Lexus service advised that some were having this issue. In one visit to the dealer where they performed two different software upgrades and installed a new battery under warranty, the problem was solved. Other than this issue the vehicle has delivered everything that was promised. I get a chuckle out of some people's complaints such as the trunk space. Yes it is small but you can see that. It is like someone buying a corvette then complaining there is no room for a hockey stick or no back seat. I bought the car primarily for two people so with the rear seats down there's plenty of room for two sets of golf clubs and two folding carts. The rear seat is snug for anyone over 6'4" but again, the UX was not intended for five football players to embark on a cross country road trip. Others complain about the lack of power and I agree it will not win any drag races. The 250h 0-60 time is about middle of the pack when compared to other vehicles. There are many recent and new vehicles that are slower. Check out https://www.zeroto60times.com/body-style/crossover-suv/ Someone else complained about the noise when backing up. In Canada and perhaps some states in the US, as a safety feature when in electric mode the vehicle emits a sound to warn pedestrians. I was unsure of what was happening the first time I went into reverse. Another complained about poorer gas mileage in cold weather. Unfortunately all vehicles, including fully electric, suffer in range and mileage in very cold temperatures. There is one other odd thing with the hybrid. After turning off the vehicle, approximately 5 hours later a strange sound occurs. This normal and is the fuel line evaporator doing it's job.
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Great choice for urban transportation
KTJadon, 03/29/2021
2021 Lexus UX 250h 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
32 of 33 people found this review helpful
I had two NX f sports before this which were fantastic. It’s been about a month now with the Ux. I have been intrigued with this since it came on the market. It drives amazingly well for a small wheelbase car. The gas mileage is double that of the nx and takes regular fuel which the nx turbo does not. What I don’t understand is why Lexus got rid of the Siri Hands Free feature that now only works if you plug in for Apple CarPlay. So if you like that former feature be ready. Apparently it’s across their entire line of vehicles. Really dumb decision. So I will lease it inexpensively for two years and tool around very efficiently. For now it’s a modern and much cheaper alternative to going electric. Finally I don’t understand why they make it so difficult to get the luxury package which really would make it a true Lexus.
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