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2023 Lexus NX 350h Consumer Reviews

3.4 out of 5 stars
27 reviews

Pricing

Edmunds suggests you pay
$40,438
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We have a limited number of reviews for the 2023 NX 350h, so we've included reviews for other years of the NX 350h since its last redesign.

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Pros
Cons
4 out of 5 stars

Good with some quirks

Kesha, 06/23/2022
2022 Lexus NX 350h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
59 of 62 people found this review helpful

Ours was assembled in Ontario, Canada. Stylish, easy maneuverable SUV with very good MPG. Even Lexus front grill does not bother me anymore, got used to it. Constantly getting 44-45 mpg on 17-20 mile trips while driving in suburbs of Chicago with AC constantly on. On mixed 20/80 residential/highway 70mile trips which we drive very often gets 39-40 mpg. Hybrid/electric side of the vehicle feels more powerful when compared to our 2018 RAV4 hybrid. More silent and smoother ride also, but I would not describe it as a plushy ride. If hybrid meter is being kept on the edge between ECO/PWR while accelerating, ICE is silent enough, requesting more power brings loud noise. In most cases staying at ECO/PWR is just enough. Ability to change graphic look of speedometer is cool. CarPlay works flawlessly, backup camera has good resolution. Now what is not so cool: Left rear view mirror has micro vibrations, saw that being mentioned in other review somewhere also. Sometimes Adaptive Cruse Control hesitates to keep constant speed when passing big trucks on your right with passing line wide open. That is the biggest flaw to me. Did not noticed the problem when passing big trucks on my left side. Lenses of headlights throw little shadow spots on top of the beam because of their internal construction. On the purchase side - Robin Z. and Lexus of Naperville were awesome.

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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2 out of 5 stars

Don’t be fooled by the name of Lexus

Ali, 08/18/2023
updated 10/02/2023
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
26 of 27 people found this review helpful

We have owned this car for 16 months now and overall I am not satisfied with quality of the car. Like other Toyota/Lexus models built in US and Canada the new NX doesn’t reflect quality that Lexus once was known for. I have been in dealership 7-8 times to fix the issues but some aren’t even fixable like rattles inside cabin. Outside doors panels are not evenly installed and nothing can be done about it. This is my first Lexus and will be my last one (including Toyota). Pros: Great gas mileage Good power considering being a hybrid Cons: Uneven panels inside and outside of the car Rattles and squeaks in multiple places in the cabin Cheap material used (at least in premium grade in Canada) considering the price of the car Random issues like shaking side mirrors and cracks in the interior glass trim. I don’t recommend this SUV.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Lexus need to concentrate on basics

Leader, 01/25/2023
2022 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
58 of 63 people found this review helpful

This is a great upgrade on the previous model but beware if you live in a cold climate. Lexus dealer has confirmed that the new model has a known problem. In my vehicle, in freezing weather I can’t open the drivers door or offside passenger door (RHD) or the fuel door. They are frozen solid. Lexus should concentrate on the basics, like being able to get into the vehicle

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Fuel door getting stuck

Carla, 02/14/2023
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
12 of 12 people found this review helpful

I've had a few problems with trying to open my fuel door. Had to take it to dealership for them to fix. Also at same time twice now, I was unable to add fuel to my car. It kept clicking off like my tank was full. My gauge said half a tank. Not sure what is going on. Love this car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Rides like RX, with more updated technology

Greeny , 06/11/2022
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
39 of 46 people found this review helpful

This redesigned NX is excellent all around, interior is greatly improved in terms of infotainment, safety tech, space, comfort, etc. Cloud-based Nav, wireless CarPlay, speaker system, 14.2in touchscreen, etc., are all fantastic. Acceleration is smooth and quick. Road noise is kept low, road imperfections and bumps are hardly noticeable, and the overall ride comfort is just as amazing as the bigger RX, but with the most advance driving assist tech that Lexus has introduced this year. Everything works just flawlessly. Rear legroom is much better than expected for a compact size SUV. MPG has been better than EPA estimate - I have been averaging 44-45 in city and 41-42 in highway in good weather (sometimes up to 50 mpg in certain city traffic). Note that bigger wheels or cold weather will drop the mpg of any car by 10 to 15%. Value is also great considering the current market, and also considering what the similar Toyota models are selling for now (for e.g., RAV4 sells for almost at this price; other than being a bit smaller inside compared to the RAV4, this NX is far better in almost every aspect as noted above).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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