2024 Kia Telluride Consumer Reviews
Pricing
Bad Quality, Bad Service and the Warranty Stinks
We paid well over $50K for this vehicle. The first time that we took it to the TOUCHLESS car wash that we have been using for years, a piece of trim fell off when the blowers were drying it. Then Kia refused to repair it! We literally had the car for about 2 weeks when the trim fell off. It was six weeks before the dealer had an available appointment. When we took it in, the service rep called and told us that Kia wouldn't cover the damage, and to come get our car. She would not provide an explanation why it was not covered. We then opened a claim with Kia, which they said would be resolved within 48 hours. 48 hours later, we had heard nothing so we called. Customer rep said that our warranty case rep was unavailable, but that the claim had been denied because "it looks like you removed it yourself." Why would we do that?!?! She said the rep would call me. No one called. Instead, we received an email saying that our claim was "outside of the warranty." In my opinion, they are building these things too hastily in an effort to meet demand, and the result is a bad product with no service to back it up. We bought this in part because every review said the Telluride was essentially a luxury vehicle at a much lower price point. We have learned the hard way that you get what you pay for, both in quality and service. STAY AWAY!!! If we had to do it over, we'd either get a Toyota or Honda at this price point, or get an actual luxury car. Huge mistake.
What a great car-great looking, too
We’ve had it for 3 months and, so far, this is the best car we have ever owned. It has so many top of the line features and gizmos that we are discovering new ones almost every time we drive it. The V6 is very quiet and responsive and, for a car this large and heavy, the gas mileage is reasonable. The stop/start feature is jerky and annoying, but easily defeated with the 10 minute installation of an Autostop. I like the fact that, unlike many cars in its class, it doesn’t have a tiny 4 cylinder with a turbocharger strapped on to it. Because they operate using exhaust gases, turbos get extremely hot and the engine oil passes through it, deteriorating the oil that lubricates the vitals of the engine. One feature of the Honda Pilot that was a deal breaker for me is their cylinder deactivation system. Several years ago before the system was fully thought out, it was installed and sold to the unsuspecting public and caused lots of problems. They’ve retweaked it several times, but the concept is problematic. I had a Pontiac V8 a few years back with the same system, and reports of excessive oil usage were legion. It was worrisome enough that I easily defeated the system with an ECM reflash, which cannot be done on the Honda. If not for that, we may have bought the Honda instead. The lengths that manufacturers are having to take to get an additional half a mile per gallon because of the unrealistic CAFE requirements are ridiculous. This is one really great car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Know Condenser Design Fault Issues!!
I purchased a 2024 Kia Telluride less than 3 weeks ago, the AC failed due to road debris damage. There is no protection for the condenser! The will not fix it with the cars bumper to bumper warranty. Also they are unable to provide a loaner car. This is an $1800-$2600 repair. Total scam. Do Not Buy this car or be prepared to get burned. This is a hazard to my young children.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A LUXURIOUS RIDE
I have a SX X-Line and it's been better than advertised. Beautiful interior, smooth ride, wonderfully practical features (surround view camera, heated & cooled seats, blind spot camera, an AWD switch, etc). The ride is smooth and the X-line has 8.4 inches of ground clearance so you get a great view from the driver's seat and can move confidently during heavy rain / snow. Considered the VW Atlas & Honda Pilot. Glad I didn't compromise. In-person this looks better and if you're online you know it rates better everywhere.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Why did I ever buy a 2024 Telluride
My 2024 Telluride with less than 20,000 miles has already been to service for major issues multiple times. All the displays black out, intermittent loss of power,gas gauge does not work just shows dashes even on a full tank and 3 out of 5 times it will not start and has to be jump started. Dealership claims my car has a ghost but they are unable to repair it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value