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Used 2014 Kia Sorento Consumer Reviews

3.7 out of 5 stars
63 reviews

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Cons
3 out of 5 stars

Unreliable and dangerous

MBoogie, 10/28/2016
updated 05/01/2017
2014 Kia Sorento SXL 4dr SUV AWD (3.3L 6cyl 6A)
14 of 19 people found this review helpful

I purchased my 2014 Sorento SXL fully loaded in November 2013. Within 6 months, my navigation/LCD display system which comes on once you turn on the car would get stuck at the introduction screen. This means that you can't use navigation, control the radio, CD player...nothing since you're stuck at the start screen. I would need to turn the truck off for an hour for it to come back on. They replaced the system at least 4 times. The last time I had it reset (as opposed to getting a new one) which was in August 2016. A week later, my battery died. I parked my car so that I could commute using public transportation. When I left work that evening to go and pick up my 1 year old, the car wouldn't start. A tow person, jumped the car assuming it was my fault for leaving a light on and suggest no taking it to the dealer. The next day after picking my son up from daycare, it did not start again. This time, I had them tow to the dealer! The dealer said they had to jump it just to get it in the garage. They put a new battery in my less than 3 year SUV that I drive daily on a highway. I almost sold it after that and decided against it. 2 weeks later, while leaving the grocery store around 8PM, the truck didn't start again...A red battery light came on and the warning "battery discharge warning". After a few tries, it started up and I got home almost without stopping! I called the dealer in the morning who is guessing that it's the alternator. It's being towed away as I type this... Update - They tested the truck and told me that they couldn't duplicate the issue. I asked them to buy it back from me and was told that they wouldn't give me much unless I wanted to buy another Kia (not). I sold it and haven't looked back.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Engine Trouble/ Engine was replaced with a 15 yr W

PDK, 09/07/2016
updated 09/25/2017
2014 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
11 of 15 people found this review helpful

I purchased this 2014 pre- owned Sorento back in February for a particular reason and enjoyed this SUV very much until. The other day I incurred a major engine problem in which I found out that now it's notable enough that KIA just sent out a mass mailing stating that if you hear the engine knocking there could be problems with the Block, Crankshaft, Bearings, Connecting Rods and or Pistons. They describe it as ( This letter does not announce a service Campaign that requires mandatory repair on all vehicles. ) Another way of saying there will be no re-call. So if you have or get this problem with your KIA Sorento good luck. I am now in the process of finding out what they are going to do. When I first heard the noise I checked the oil only to find it dark brown and once wiped from the dip stick there was a burnt on mark evident of Engine ware. I would hope that KIA / Lester Glenn would do the right thing and purchase my vehicle back.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
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4.88 out of 5 stars

My first KIA

tig2002, 03/18/2013
2014 Kia Sorento LX 4dr SUV AWD (2.4L 4cyl 6A)
48 of 72 people found this review helpful

This is my first KIA out of 14 other cars I owned in the past and I am very impressed. My 4-cylinder AWD Sorento LX gets the best gas mileage in area with altitude of 4,300 feet out of any SUV I owned in the past – 24.3MPG in mixed 50% city/50% highway driving without even breaking the 5K barrier. I am also impressed with is the built quality and quality of materials, both interior and exterior. The ride is a little stiff but soft (no rattles or squeaks), which makes this SUV let you feel it and handle better. The interior is designed very well. I am not so much impressed with looks of the exterior but I don’t really care whether I get compliments. Test drive it and you will be thrilled.

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5 out of 5 stars

Almost as good as my Rondo

Len Che, 01/28/2018
updated 07/30/2020
2014 Kia Sorento LX 4dr SUV (3.3L 6cyl 6A)
5 of 6 people found this review helpful

The only thing I really don't like about this vehicle is the model of radio. Handles great. The 6 cyl. engine has more then enough power to spare. The rear back up camera is a gift from the heavens, I'm hooked. UPDATE: 7/29/2018............ though I missed my Rondo after trading it in for the Sorento, the Sorento is really the better of the 2 vehicles. UPDATE: 7-30-2020 Still very happy with the Sorento. Back-up camera had to be replaced in 2019. Rear brakes over hauled at about 30K miles still okay on the front brakes though. Awesome vehicle and wouldn't hesitate to buy another one. Great Siberian Husky hauler.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Dream Car

Carlton Hastings, 11/29/2019
2014 Kia Sorento SX 4dr SUV (3.3L 6cyl 6A)
3 of 3 people found this review helpful

In May 2016 I bought a 2014 Kia Sorento SX V6 with 50424 miles on it. Because the tires needed to be replaced after a short while, I went to Sam's Club and bought 4 Michelin Premier tires for just under $900 before taking a trip to Las Vegas, NV. Though I drove over 1500 miles in 2 days, I was amazed that I did not feel exhausted. I absolutely fell in love with the Sorento. And several years later I feel the same way.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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