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Used 2014 Kia Sorento Consumer Reviews

3.9 out of 5 stars
60 reviews
3...

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4.5 out of 5 stars

My first Sorento. I love it!!!

billyboy10, 03/17/2014
2014 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
11 of 12 people found this review helpful

This is my first ever SUV or CUV ( whatever you call it ). I have been a loyal Kia owner for the past 10 years but this is my first time not buying a compact car. I am very impressed with my 2014 Sorento. It has all the extras that you can get on the LX model. Myself and my kids love the heated front seats, especially with the cold winter we have had this year. The UVO is a big upgrade from what I had in my 2010 Forte and the rear camera is useful as well. With my kids getting older I just wanted to get something that was bigger with more room and safer on the road. This is it!

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1 out of 5 stars

Sorento 35K Miles Engine Gone! BUYER BEWARE

Denise, 09/19/2016
updated 09/21/2017
2014 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
37 of 45 people found this review helpful

Purchased 2014 Kia Sorento in December of 2014. First three service jobs were completed at the dealership. On 9/9, I noticed smoke coming out tail pipe upon acceleration. Husband checked oil, said it was fine but said it needed changing. I knew I was about 2K over recommended oil change. Took to Jiffy Lube to have oil changed on Monday 9/12, when pulling into Jiffy Lube, smoke is billowing out the back of the car. They checked oil said there was no oil, never had a light to come on to indicate there was an issue. They put oil in it and I went straight to dealership. After a 3 hour wait at dealership and the service manager being rude because I did not have an appointment, I was told my engine is gone it is burning oil due to sludge. I proceeded to tell them there shouldn't be any sludge I had oil changed every 5K miles or so. I did realize I was about 2K miles past my service. I was told the warranty would not cover engine because I was over the recommended mileage and to even be considered under warranty I would need to produce receipts for all service done on the car. My husband changed the oil the past three times and I did not have any receipts. I was then told warranty is null and void. I mentioned I received a letter a week earlier from Kia stating a known issue with the engines and the warranty had been extended. He said provide receipts where your husband changed the oil. I contacted the owner of the dealership, he owns 5. Supposedly, he was out of town for a week and I was told the GM would call me. I never received a phone call from anyone. Needless, to say I traded within a few days. I LOVED my Sorento and had sent Kia of Auburn several customers after I purchased my car, one of which had to have her engine replaced. I will NEVER buy another Kia/Hyundai product and will share my experience with anyone and everyone that will listen!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4.88 out of 5 stars

a nice Touring car

cottonwoodkoi, 08/21/2013
2014 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
6 of 6 people found this review helpful

I bought an Lx, fwd, with all the toys.. just so that people understand that there is a large difference between the lx base and one that costs 10000 more. The suv is smooth and quite. no wind noise, little road. previous was was a 2007 cr-v, that had lots of road/wind noise.What a difference.I cn hear the music on low volume .4 cylinder engine has no problems going up steep hills and is showing 26.5 mpg verses the CR-V's 28.

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4.5 out of 5 stars

Capacious and Comfy Cruiser

jlgolden, 03/15/2014
2014 Kia Sorento SX 4dr SUV AWD (3.3L 6cyl 6A)
6 of 6 people found this review helpful

I've had my Sorento V6 AWD for eight months, and accumulated 20,000 miles. Front seat comfort (aided by heating and cooling) for long trips is superb. The overall handling, acceleration, braking, ride comfort...they all add to a relaxed experience behind the wheel. This car is easy to drive in the crowded city, and it's a great highway cruiser.

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5 out of 5 stars

2014 Sorento SX-L, AWD, a 59k mile update.

stuball45, 08/24/2013
updated 09/20/2023
2014 Kia Sorento SXL 4dr SUV AWD (3.3L 6cyl 6A)
9 of 10 people found this review helpful

The car is now 10!years old. The Sorento has been great. It is an SX-Limited so for 2014 models it has about every "bell and whistle" imaginable. It has more features than comparable BMW, Lexus or Mercedes for thousands less. I now highly recommend the Sorento.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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