Used 2022 Kia Sorento Plug-In Hybrid Consumer Reviews
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40,000 mile review
Owned since December 2021. Overall a very good vehicle. The car gets 31 miles on battery and averages 62 mph over the 40,000 miles. Used 640 gallons of gas over 40,000 miles. This includes several long distance drives. Average comfort in the front seats, a little on the firm side (compared to the Volvo). 360 degree cameras are a plus. AC is above average unless stopped or driving in slow traffic. Works better at 30 mph or faster. Put on Michelin Cross Climate 3 peak all season tires and handles very well in the snow. PRO: 1) Seamless transition between EV and ICE. 2) Excellent acceleration for passing on the freeway. Quickly goes from 65 to 90. 3) Better than average drive assist system. 4) Excellent mileage if mostly driving in town. CON: 1) No standard garage door remote on the rear view mirror on top trim. Every other car I’ve had in the last 15 years had one. (Ford, Subaru, Volvo). 2) Navigation is subpar especially compared to Apple CarPlay. 3) No 3rd party oil change places carry engine and cabin filters. 4) Local dealer service department is unimpressive. 5) Slower charging with Level 2 charger than other Kia models of the same year. 6) Really annoying auto shifting the vent system from cabin recycle to outside. 20 degree weather and it arbitrarily shifts to outside and a blast of cold air comes into the car. Have to manually reset to cabin as often as every 5-10 minutes.
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Dangerous PHEV failures
My 2022 Sorento PHEV has now failed 4 times. The failure is that the engine doesn't start while driving when the EV battery charge becomes too low to run the vehicle. Each time it happened was very dangerous. Once was in 4 lanes of dense NYC traffic, another was in a remote rural area and the other two times were at highway speeds on 3 and 4 lane NYC highways. My dealer found no fault codes, said they've never heard of this problem before and told me there is nothing they can do. The KIA warranty is a big reason why I purchased this Sorento but that warranty hasn't been worth a plug nickle thus far. I heavily advise against buying this very expensive, dangerous and unreliable vehicle.
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Love my new PHEV!
All expectations satisfied. Quiet, smooth handling, comfortable interior, excellent gas mileage.
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KIA Mess
Car looks very good & gets great gas mileage. It's loaded w/ extremely Hi Tech options, many of which are too difficult to master & are dangerious at times... supplied manuals are difficult to digest & KIA support is absent. KIA's Customer Care/Support focuses mainly on window dressing like evasion of true customer support. I've had the car for going on 10 months & due to my 2nd potentially deadly KIA ReCall I've not been able to use the car for going on 6 months. KIA has no Recall resolution available for the car catching fire, even in your garage, due to a faulty Factory installed Trailer Towing pkg,
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Dismal highway fuel economy for a PHEV
I love how the car looks, all the safety tech, and interior comforts. Due to availability issues I bought the car out of state. I used cruise control in Eco mode the entire way home and even fully charged the battery at my hotel. During my trip, I averaged 29.1 mpg which was way less than I expected even without a charged battery. To make it all the more painful, my check engine light came on just under 800 miles. My suggestion would be to save yourself the money and just buy the normal hybrid.