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Used 2021 Kia Niro Consumer Reviews

4.1 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2021 Niro, so we've included reviews for other years of the Niro since its last redesign.

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Pros
Cons
1 out of 5 stars

My Kia Niro is a LEMON!

Debbie, 08/16/2020
2019 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
14 of 16 people found this review helpful

While driving home from work last Thursday, my 2017 Kia Niro instructed me to immediately pull over and call Kia's "road-side assistance." At least three times in as many years the car has shut down and forced me to pull over. I immediately had my car towed to my local Kia dealer who once again told me it was a minor "fix" and the repairs would covered under the warranty. This has the common response each time my car has been TOWED to a KIA dealership, and each year when the weather gets warm I am left stranded on the side of a hazardous and busy freeway. As the original owner of my Niro, driving less than 10,000 miles each year it is readily is apparent that my car is a LEMON! After three years of patiently believing the Kia service departments when they tell me that my car has been fixed, only to be stranded once again, I have come to the realization that the only professional recourse would be for Kia to refund my money.

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5 out of 5 stars

Had it as a rental

Jason, 08/31/2021
2021 Kia Niro EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
6 of 6 people found this review helpful

I rented this car over the weekend. I'm shocked that the mileage ratings are below the Prius. I averaged over 60 MPG with a solid mix of city and highway driving. I owned a 2011 Prius for 7 years. I never got that type of mileage, ever.

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

2020 Niro ... Overall Disappointing Performance

Jewopaho, 11/24/2019
2019 Kia Niro EX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
13 of 15 people found this review helpful

We own a 2020 Soul EX and love it. Looking for a small SUV, our Kia dealer was the first stop. We can't believe that the same manufacturer makes both vehicles. The Good ... loaded, including ventilated seats, tons of safety features, stylish interior and solid all around. The Bad ... incredibly sluggish performance. What is the fascination with a dual clutch? The hesitation, especially at takeoff, reminds me of an old Buick I owned. It was a no-go from the first stop light. Kia can do better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Don't buy Kia

John, 03/09/2019
2019 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
77 of 97 people found this review helpful

This car does not start under 10 degrees and Kia has no fix. Mine has broken down 3 times because of the cold and they told me others have done the same. Yet they will not refund or replacement the vehicle knowing it has a defect that causes reliability issues. Also it is hard to talk to Kia consumer affairs they just give you the run around. Plus I've had to pay out of pocket for rental and cab ride to get to work and they have not reimbursed the expenses even though I'm entitled to this through the contract. Avoid Kia I'd rather be driving a Yugo. Just avoid Kia they do not live up to their word I'm just trying to let you know so you will not have to go through what I'm dealing with.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Kira Niro Review

Kay C. J., 12/23/2019
2019 Kia Niro LX 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
9 of 10 people found this review helpful

Just bought the Kia Niro. The sticker says 49/highway City 55. Combined drying I got 59.2 miles per gallon. Was a 227 mile drive from where I bought the Niro. I decided to put the best grade gas in it- drives great! Love the Sport mode! I mostly drive it in regular mode, when entering a highway from the on ramp I slide it into Sports mode the acceraltion is great and merge easily into the highway. I drive 300 miles in three days to work.... live in the country, often travel as far as 1400 miles for work contracts. Has great storage back seats fold down flat. Comfortable seats even in the back. It’s not to small not to big, perfect size for me! Really like this car! Plan on getting a Niro plug in Hybid when I retire with that car you can drive 26 miles on electric along with the gas mode. In another 10 years it maybe 100 miles on Electric only...who know.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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