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2023 Kia Niro Plug-In Hybrid Consumer Reviews

4.1 out of 5 stars
7 reviews
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3 out of 5 stars

Things that drive me crazy about my 2023 Kia Niro

P. Collins, 02/07/2023
2023 Kia Niro Plug-In Hybrid SX Touring 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
29 of 31 people found this review helpful

Having moved to a more urban setting where we can do most of our errands on foot, my wife and I decided to sell both our cars (2019 CRV and 2017 Toyota Avalon Hybrid) for a PHEV with enough battery capacity to cover our basic needs. As a means of transportation, the Niro PHEV has certainly met our needs. It drives well, has great fuel economy, and is relatively comfortable for a small car. Now having owned the car for three months, 2000 miles (and only on our fourth tank of gas), I feel ready to share the things that drive us crazy about the car, first a couple mechanical notes and then the electronics. 1. No Tow Hitch Option - I wanted to put a tow hitch on the car to carry my bicycles – So far this is impossible because Kia placed the evaporative canister in front of the hitch attachment. The hitch shop was reluctant to move the canister to another location. I had to buy a new bicycle carrier that hangs on the rear hatch – not my preferred solution but I can live with it is as we have road bikes. If we had heavy electric bikes we would be sunk. 2. Brake noise – Six weeks after delivery the car started to make a horrible noise on acceleration after a stop within the first few hundred yards of starting a drive. The noise would then go away for the rest of the trip. The noise is especially prevalent when it is rainy or very humid. We have determined that rust is building up on the rear brake rotors and the tolerance is so tight that it must be burnt away on a daily basis. 3. Backup Camera – the camera is very poorly located. It is worthless in the rain as it is unprotected from the elements and quickly gets wet and dirty. We have not had this problem with any other car. Kia engineers were not thinking when they decided the location of the camera. 4. Memory Seats - As my wife and I share this car, the memory seat function was imperative. Unlike other cars we have owned, however, the mirror settings are not linked to the seat memory switch. Mirror settings are part of the Driver Profile settings in the infotainment system. While we have yet to figure out the entirety of what the Driver Profile controls, it does remember seat and mirror settings for each profile. Changing the driver profile is a major nuisance and potentially painful: Get in the car, start the car, (the seat and mirrors adjust to the last setting) wait for the infotainment system to boot, reset the profile, wait for the seat to move and mirrors to reset. What this means in reality is that if my wife was the person who drove the car before me, when I get in the driver’s seat and start the car, the seat pulls up to her setting, nearly killing my knees against the steering wheel, before I can activate my profile, thereby moving the seat back. 5. Infotainment system - While I could complain about the complexity of the system and its many options I will limit my comments to functionality. Two months into ownership, the system began to randomly and frequently cut-out and reboot when connected to the phone --- calls disconnected, no map, no music, just a black screen on the car. As this happened on two different phones (I-phone with new cable and Android) I can only assume there is an issue with the car electronics, that we have yet to work it out. It might be the effect of a known glitch between Google maps and Kia, or perhaps something as simple yet annoying as a USB port that needs to be replaced at the dealership. AS the problem is intermittent, I am loathe to go to the dealership until I I try to determine a pattern for the disconnect. 6. Conclusion: Good car with enough little glitches to make me wonder if we would have bought it knowing all of this in advance.

Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Excellent Mileage & Value

Devan Jensen, 03/17/2023
2023 Kia Niro Plug-In Hybrid EX 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
9 of 9 people found this review helpful

Excellent mileage and value of EX for about $33,000. Electric range is 33-34 miles. Overall range is 600 miles. I averaged 270 mpg over the first 1,500 miles (mostly city miles). Great cabin room for five adults and safety feature such as adaptive cruise control and blind-spot monitoring. Front wheel drive only.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Gone the right way!

Coach, 04/01/2023
2023 Kia Niro Plug-In Hybrid SX Touring 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
9 of 9 people found this review helpful

Pro's: great looks both inside and out...tech is outstanding and relatively easy to use...driving is comfortable and power is more than adequate to say the least...stereo is awesome...everything works as expected...driving this CUV is a real pleasure. Now the important stuff...distance on EV only I am averaging 32 to 38 mi....hybrid mode 45 to 50 mi. Have 2600 miles on the car so the numbers are fairly representative of what to expect. Cons: Owners manual...assuming through translation tidbits of information may have been left out...trial and error along with correct assumptions got me through the errors...all were associated with proper charging techniques. This CUV has been a real pleasure to own and drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great daily urban commuter

Mike Hudson, 01/01/2024
2023 Kia Niro Plug-In Hybrid SX Touring 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
6 of 6 people found this review helpful

From my own experience, the Niro is an underrated car. I didn't even consider it until very recently just because I wasn't aware of it's existence. This car, however, targets a very niche market. A niche that fits my family. These are the things we were looking for: - A PHEV that can get at least 30 miles on EV mode - Small footprint for city parking - Technology features - proven reliability For almost a year now I thought that the Prius Prime was the car to get. Unfortunately, they just aren't available. Wife and I decided we can settle for a standard prius and went for a test drive. It was Impressive but felt very cramped. Then we ran into the Niro PHEV. It is cavernous compared to the Prius. And it's 7 inches shorter for ease of parking. My family will use the back seat a lot with 2 little kids. Getting in and out is also noticeably better. It's just a better fit for us so we went for it. No regrets. I will say the Prius was more fun to drive. Punchier and a bit nicer ride. But the PHEV version of the Niro is punchy enough. Ride, while not exciting, is very compliant. Road noise on our SX Touring is pretty good. Perhaps the sound dampening windows do something. Couple items that makes me take away a star: lack of 360 camera and heads up display. The 360 camera would have helped with that blind spot with the aeroblade C pillar. HUD is just for future proofing. Have to plug in for Android auto and Apple carplay. Not a big deal but seems a 2024 car should be wireless. Overall super satisfied with this car. 33 miles on EV covers 95 percent of our commute even with using the supplied level 1 charger. We drive about 15 miles a day. Given what I know now, I will choose this car over the prius Prime.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Wonderful car and I've had many...

MGNM, 12/24/2023
2023 Kia Niro Plug-In Hybrid EX 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
4 of 4 people found this review helpful

I'll start by saying I'm a car nut. I've had everything from MGBs to Porsches and this is now my favorite all time. I had a Prius and a Leaf and prefer this hands down. It is the car for now. I generally city drive and, for me, the EV range is perfect and if I happen to go over the HEV kicks in so no range anxiety ever. Spacious for two and the back seat reminds me of a 2094 Scion XB I had. I usually keep cars for less than 2 years and many times less than a year. I see myself in this Niro PHEV for 5 to 7 years which has to do with its practicality and comfort. I can stress how much I enjoy driving this car!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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