Skip to main content

Used 2020 Kia Niro Plug-In Hybrid Consumer Reviews

4.3 out of 5 stars
39 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 Niro Plug-In Hybrid, so we've included reviews for other years of the Niro Plug-In Hybrid since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Cute car with plenty of zip

Linda T, 10/23/2019
2019 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
6 of 6 people found this review helpful

I got the top trim with a heated steering wheel, upgraded sound system, heated outside mirrors, etc. I've had it about 1 month and have a little over 1000 miles. I've used 3 different public ChargePoint stations, and they have all been completely free. You don't even pay for the electricity. That was a pleasant surprise. When using the all electric engine around town, the pickup is great. When using the hybrid mode, you really need to shift to 'Sports' mode to get any decent pickup, like when merging on highways. Once you are cruising along, hybrid mode is fine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

What a car--Kia Niro PlugIn!

Mike R., 03/25/2020
updated 03/28/2025
2019 Kia Niro Plug-In Hybrid LX 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
5 of 5 people found this review helpful

The Kia Niro Plug-In is an amazing car. At 42000 miles no repairs but did replace the tires and have meticulously followed maintenance schedule My commute allows me to drive to work, plug in for free, and drive home daily--sometimes at 100 MPGs. We looked at the Prius, but Niro has much better styling in our view. Just finished two trips at 1100 miles each and averaged 40+ MPG when driving about 85 on highways most of time. Comfort, practical, $4500 federal tax credit, and $1000 back from Southern Cal Edison among other rebates, and I get to drive alone in the HOV lane!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2020 Kia Niro Plug-In Hybrid for sale near you
3 of 8 listings
See all 8 listings

1 out of 5 stars

An absolute disaster

KiaNiroPHEVLemon, 12/17/2019
2019 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
15 of 19 people found this review helpful

The car has been in the shop for service for more than a month in the first 4 months of ownership. The car failed to start multiple times. The driver's seat also broke. Kia's customer service has been nothing but headaches. I was really excited when I bought this Kia Niro PHEV and the first 30 days were great, but the nightmare since then has been horrible. Please don't buy this car model. I waited more than a month to write this review in hopes that Kia would resolve the problems, but Kia customer service hasn't been able to resolve any of the issues so far. Avoid this car and avoid Kia.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

5 out of 5 stars

Great electric suv

Jays wife, 01/19/2019
2018 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
4 of 4 people found this review helpful

The headlights are very bright. To bright. A/c seats are awesome. Great small family car with Federal tax credits and HOV access

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Great plug in

Dave w, 04/25/2019
2018 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
4 of 4 people found this review helpful

I’ve had this car two months and have fueled up with gas twice. Aside from the 26 miles in EV mode, I’m getting 55 mpg in hybrid mode on the highway. Sport mode is a quick shift away when extra punch is needed. I’m loving this PHEV.

Report Abuse
Items per page:
5