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Used 2020 Kia Niro EV Consumer Reviews

4.7 out of 5 stars
31 reviews

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We have a limited number of reviews for the 2020 Niro EV, so we've included reviews for other years of the Niro EV since its last redesign.

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Pros
Cons
5 out of 5 stars

Great crossover EV

S. Moon, 05/26/2020
2019 Kia Niro EV EX 4dr SUV (electric DD)
5 of 5 people found this review helpful

I've had this car for a year now and it is really great purchase. The charge is solid compared to what you see in the field and seems to be only 2nd to Tesla's long range, granted it Tesla's long range is more expensive. The drive is surprisingly great and putting it in sport mode is surprisingly nimble and has a really good unexpected kick. I have a level 2 charger installed at the house and not only do I save money, I save time since I don't have to stop at the gas station anymore. Using Android Car/Apple play is seamless and can be a bit slow at times, but it gets the job done. The truck space could be larger, but put the seats down and you can really fit a good amount in there. The app that you get receive is the weakest point, it's a subscription after a year and it does only basic functions and it is slow to respond. However, think most users won't even bother with the app, so I won't ding it one star for this. We were looking at this and the electric Kona, this car blew the Kona away in every aspect. I'm very excited to see what Kia will have to offer in the future, I'm a believer.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Fantastic Car, Great Features, Feels Bigger

Chuck, 02/29/2020
updated 03/02/2021
2019 Kia Niro EV EX 4dr SUV (electric DD)
5 of 5 people found this review helpful

After reading reviews online we test drove the Nissan Leaf and the interior felt terrible claustrophobic. We then drove the Kia Niro EV and were amazed at how much more comfortable it was. The Niro is well built, quiet, responsive and very comfortable. The Base version is well equipped and fun to drive. And it is so nice to just bypass gas stations. Update: Six months in and this is still the best car I have ever purchased. The only thing that has gone wrong is that the weather stripping on the driver door came loose...my fault for grabbing the top of the door to close it. 10 minutes at the local Kia dealer and I was back on the road. Mileage has held steady through the hot/humid summer. A couple of things I'd like them to change would be for the car to remember certain settings. When I start the car I turn the main cruise control switch on, turn the Auto Hold on, set the driving mode to Sport. It would be nice if those were stored in memory so I didn't have to set them every time I start the car. Minor things that I think they could handle with a software update. UPDATE: One year after purchasing the Niro EV and I still think this is the best car I have ever owned. I am part of a pilot program here in SC studying infrastructure needs and have agreed to only charge the car during off peak hours. It's so nice to have a built in timer so I plug it in and it waits until the specified time to charge. Now if we could only get Kia and Hyundai to sell and service their EV's in South Carolina, this car would be perfect.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Loaded with fun without breaking bank

Axel, 07/10/2021
2020 Kia Niro EV EX 4dr SUV (electric DD)
4 of 5 people found this review helpful

Great price for what you get. It's fast! Also, has plenty of cargo space. Safety features are best, and comes standard. I like the auto adjustable driver's seats, heated seats and wheel, apple/android play.. all standard. You get a lot for your money, with one of the top warranties out there.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A remarkable EV value

rskin1949, 03/13/2022
updated 09/14/2022
2019 Kia Niro EV EX Premium 4dr SUV (electric DD)
2 of 2 people found this review helpful

The KIA Niro EV EX Premium surpassed all expectations for an affordable electric car with every possible accessory and safety and driving technological enhancement at just under $47,000. After nearly two years, the car has been perfectly reliable and thus matched Kia’s record for the brand as a well-designed and -built vehicle with the quiet and speed of an electric car. A bit plain to look at, the car is comfortable to drive. I could not be more satisfied.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Good but with limitations

Paul the Bugologist, 05/22/2023
2019 Kia Niro EV EX 4dr SUV (electric DD)
2 of 2 people found this review helpful

The Niro is great for around town, especially if you have your own charger. It's pretty good even for day trips up to 100 miles or so. But there are a few negatives. Because the car is so light, the ride is very busy on the highway; you will notice bumps and irregularities far more than in a typical car. Also due to the light weight, it easily loses traction on unpaved roads, especially on slopes. Under some conditions, a potentially hazardous glitch occurs in cruise control: when you set a speed, then slow down due to traffic, and resume speed, the system will accelerate well beyond the set point. Several times I have had the car speed up to over 80 mph when the set speed was 72 or 73. As with most non-Tesla EVs, it's a pain finding chargers on longer trips. If you are heading to a town you're not familiar with, always be prepared to get stuck, even if the apps show plenty of chargers. The chargers may all be busy and they fail at a much higher rate than most equipment. Also, there's no spare tire, not even a donut, and AAA can't help except to tow you to a tire shop. There are plenty of places, even in CA, where the nearest shop is over 50 miles away. You could buy an extra wheel and tire, but it would take up most of the cargo space. One last little annoyance: the digital selection "buttons" for the radio are very, very touchy. To change stations safely you need to stop the car -- a minor delay on the two-lane, but a hassle on the 405.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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