Used 2018 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A) Consumer Reviews
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Definite Lemon
JWB, Moraga, CA, 01/23/2018
updated 01/29/2019
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
126 of 141 people found this review helpful
First off I love the Jeep Grand Cherokee brand. I had a 2003 and I decided to upgrade to a 2018. I was impressed by the upgrades, but that didn't last when about a week or two later I got an engine light on. Just before that the radio and navigation system shut down while driving without prompting. The SUV shut down after remote starting. Then the remote start app didn't always work. I tried to get assistance but there was no support. Then the jeep shut down after key remote start, sometimes it would not start with key remote start or it would shut down after getting in the vehicle. Driving back on a 20 miles trip the jeep smelled like it was on fire to the point I stopped. After the 4th time taking it to the service department without a resolution I am trying to get my money back. I am so heart broken and disappointed in the brand. Now I have owned the my Jeep for over a year. I still go to the dealer mechanic almost every month and always for something related to the computer system. For months Jeep claimed that they remote systems were not theirs but when we went through arbitration one of the service managers admitted that all systems including remote were part of uconnect which was a jeep product. Presently I am still trying to get Jeep and att to get the wifi system to work. I had to call the dealer for weeks before I asked for a higher up and then they finally took my call. The only other complaint besides this car staying at the Mechanic more than with me is that it is hard to get in and out of the driver seat. I have the seat pushed all the way back and still it is hard to get my knees across into the driver position and I am only 5'8" which is not that tall. I just hit over 8,000 miles after over a year because this car stayed in the mechanic shop so many times. The computer still has some problems but they are a lot better than they were at least it starts and stays running.
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Leaking Oil
WW, Rio Rancho, NM, 02/11/2018
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
91 of 102 people found this review helpful
I bought a brand new 2018 Jeep Grand Cherokee, It has 2501 miles on it, and it's in the shop waiting for a new motor, that is on back order for 2 months. Problems with the block, had some manufacturer errors, there are some bubbles in the casting. The oil of course leaked out these bubbles. Called the Jeep company, I get a case number and told I will be called back, on the next business day. Still haven't received a return call. Finally heard back from the Jeep (Chrysler) Company, Talked to the Case Manager. The engine was expedited and the shop received the motor in about 3 days, instead of 2 months. I let them know I was very unhappy and I wanted to trade this vehicle for another new vehicle because I did not want to deal with potential future problems after replacing the motor. Needless to say, that didn't happen. I was basically told that they would do nothing more, no swapping it for another vehicle, no buying it back, unless it became a legal matter. But I was more than welcome to talk to the sales department of one of their dealers and see what kind of deal they could do for me. (So basically trade it in). I went and picked up the Jeep, and traded it in is exactly what I did, and it wasn't with a Chrysler Corporation. I will never buy any kind a vehicle from the Chrysler Corporation again.
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2018 Jeep Grand Cherokee for sale near you
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why not order the steak
Ron B, Olyphant, PA, 09/10/2018
updated 03/19/2024
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 19 people found this review helpful
I've owned 7 Jeeps over a 30 Year span. Started with a 1962 Willys wagon, to a 1967 CJ pickup, to a 1990 Cherokee limited, to a 1994 Grand Cherokee Laredo,to a 1999 Grand Cherokee Limited, to a , to a 2011 Grand Cherokee Overland, to my present 2018 Grand Cherokee Limited. They were all outstanding Vehicles when compared to any other comparable offered at the time by the other manufacturers. I've Strayed from the Brand twice with a Toyota 4 runner and a GMC Envoy. Some reliability issues made me think maybe i could do better with another brand but their short comings compared to the jeep brought me back both times. My 2011 was by far the most problematic one of all but warranty covered most issues the first 3 years and i Kept Her for 4 more years and then multiple problems with the air ride suspension and AC unit and power steering unit etc. ( not to mention avg 12mpg from the 5.7 Hemi ) made me let her go. So what did I do ? I went back out a bought the 2018 GC Limited with all the same options except the Air Ride suspension and with the 3.6 V6 (avg 18 mpg so far ). Yea the Hemi had more punch but not so much that i'm missing it. Yea this one rides slightly rougher without the air ride but still a very comfortable ride for a 4500 lb SUV, and i wont be dropping thousands of dollars to have it fixed 4 or 5 years down the road. Reliability right out of the box so far ( currently 12,000 miles has been great ) No Issues yet. I usually keep my Vehicles 5-7 years plus. I believe no matter what man made machine you buy It will have its own set of qwerks and mechanical issues. Sure some more than others but regardless It is my opinion that Jeep Grand Cherokee is the best most capable most luxurious SUV that can be driven off road, get down and dirty when needed, get you through the worst of weather conditions ( i live in the N. East ) and still make you look good wearing your Suit and Tie to a Fancy Restaurant and handing the Valet attendant your keys. You would have to spend more money to get anything close to what these Vehicles offer and even then chances are the jeep will out perform it. Update : Now its 4 years old and has 29000 miles on it and haven't had a single issue. I will be purchasing another when the prices of Vehicles come back down to reality
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Happy with it, but some “Chrysler” fit-and-finish
Tim O’Connoe, Ankeny, IA, 11/10/2019
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 9 people found this review helpful
I’ve had my JGC Limited for 14 months. Done long road trips along with around town stuff in all weather (live in Iowa). I am generally happy with it. I’ve had my eye on a JGC for a while and finally pulled the trigger and don’t regret it. Performance is good enough for what I’d expect from an SUV. Very pleased in AWD in snow. Seats are VERY comfortable, which is huge for me. Many cars now have short/unsupportive front seats. This car is clearly made for someone 6’1”. I intentionally chose NOT to get the sunroof and there’s tons of headroom, and I have the seat up about as high as it will go. Great road trip car. My only real complaint is just some of the general fit and finish stuff. I have a rattle coming from somewhere behind my dash that they tried to fix once and didn’t. I’ve had plastic molding come loose at a couple spots around the trunk and back doors. Connectivity on the USB port can be finicky. I’ve had a few Japanese cars and never had these kinds of issues. If you’re a guy looking for a “guy’s SUV” in the $40-50k range it’s a great choice. The only comparable alternative to me was the 4Runner, and the headroom in that car was AWFUL and made it a non option for me. Having owned it for 14 months I’d definitely make the same choice. I kinda knew that with a Jeep some of the quality and fit and finish stuff was going to be a wild card. I’m just glad there’s been no engine/trans issues. Oh - last thing...the auto stop/start thing might be the most annoying aspect to any car I’ve ever owned. By default, I just turn it off every time I start the car so it’s not a huge deal anymore. It kicks in WAY too fast (like, at stop signs). Jeep needs to put some kind of 4 second delay on it or something. It’s awful. Not sure why it can’t be a permanent turn off...it’s dumb that it ya to be shut off every time I start the car, but I’ve got used to it.
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The
Alex K, Detroit, MI, 11/11/2018
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 10 people found this review helpful
Just picked up a 2018 Grand Cherokee Limited 4x4. Other options included blind spot detection / sun roof. Incredible vehicle, I upgraded for a 2009 Saturn Vue so it was quite a step up. I really enjoy having Carplay in - iOS 12 implementation of Carplay allows Google Maps to show up on the screen, which is an upgrade over Apple Maps. The 3.6L V6 is pretty efficient, I'm averaging just around 20 MPG. I researched the vehicle the better part of a year - the Grand Cherokee at this point in the cycle has 'good bones' - a lot of the quirks from when the vehicle was originally launched in 2014 have been worked out. Interior layout is well thought out, materials & fit and finish are high quality. Very pleased with my purchase, it's been a great vehicle in the 1500 miles I've driven it thus far.
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