Used 2017 Jeep Grand Cherokee Consumer Reviews
Can't seem to find anything quite as nice.
Never thought to write a review until I began looking for another car. I have the 2017 Limited and I'm looking for a second smaller commuter car. I compare everything to this and nothing can really compare. I'm an avid snowmobiler and have taken my 2017 Limited as I did with my 2014 Limited on many long rides to deep snowy places. The road handle is smooth, quite, comfortable and enjoyable. I pull my sleds in the winter and my boat in the summer. Never a problem. When I hit the deep snow the traction is great and any off-roading situations are handled perfectly. I do put on some Blizteks snow tires for the winter and they have proven themselves as well. Really loving the Jeep and hope I could find a midsize sedan that won't feel absolutely inadequate in comparison. highly recommend the Limited.
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Still runs like new#
I have had absolutely no problems at all with my 2017 Grand Chreokee Overland. It now has 82,000 miles and still runs like new.
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- Summit 4dr SUVMSRP: $15,10540 mi away
- Limited 4dr SUVMSRP: $14,99934 mi away
- Limited 4dr SUVMSRP: $19,98822 mi away
1000 miles on my newly used 2017 Overlander.
I am now officially spoiled! What a comfortable, quiet ride! I feel this was a great choice for me (towing, comfort, all wheel drive) my size (6’4”) and budget
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Worst Jeep yet
I've had 6 Jeep Grand Cherokees so when my last one had the head gasket go at just over 200,000 I bought a certified preowned 2017 without thinking twice. My bad. This car is so badly designed that after two weeks I am looking for another car. For one thing, the hum of the engine is so loud that it makes my head hurt, especially at low speeds. The sound quality of the radio is horrible and the hands free is practically unusable and the UConnect flips back to the phone and shuts off intermittently. Moreover, all the important things such as radio, climate control, require multiple steps and the information you need to see is so small it's hard to read. The interior design has absolutely no place to put anything; I've lost my phone 4 times already because I need to put it on the passenger seat. No place for change, lipstick, or small items we routinely carry and the storage on the doors is so narrow and deep you can't put your hand in it. Anything you put there is lost forever. The seats are hard and uncomfortable. The car has also failed to start every morning and has required a jump start every day since I brought it home. The dealer, who has serviced every one of my cars, is flummoxed. The aerodynamics are terrible; I feel like I'm in an echo chamber. First car in 54 years of driving and more than 30 years of Jeeps that I can honestly say I hate. I'm already shopping for another vehicle; I don't care if I take a hit because I spend on average 4 hours a day in a car and I find myself dreading getting into it.
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Stuck with a Lemon, but can't make lemonade.
I bought a new 2017 Jeep Grand Cherokee Laredo with the cold weather package on Labor Day weekend of 2017. I live in ND, so I considered it a necessity to have a block heater. The first issue I had with it was the heater motor/blower unit; it started having trouble in Oct about 40 days of owning it and below 3000 miles. First snowstorm of the year, and I couldn't even defrost my front windshield. It was replaced under warranty, but only after I had to take it to two different dealerships and file a customer complaint. The second issue I had was with the factory autostart. They have extremely poor range and wasn't starting the vehicle. I was told after 3 consecutive starts it automatically disables it from being started until you are inside the vehicle. This was happening every other time trying to start it; not after 3 starts. I was told at the dealership that they couldn't recreate either issue and that is was operating as designed. I was also warned that installing a 3rd party autostart will risk voiding the factory warranty. The third issue I am currently dealing with is that it will randomly shut off while driving it. The engine shuts off and all exterior lights/dash go out; no prior warning or indication of an issue. I got stranded because of this and had it towed to the dealership at the end of January 2018. The most infuriating thing is that the manufacturer tells me that they care for my safety but won't admit that this is unsafe to drive. I have tried working with the dealership and Jeep's customer resolution team. So far, I have received nothing but bully tactics and misinformation from both parties. I also apparently can't file for a Lemon buyback because they are all "separate issues." The North Dakota Lemon Law is terrible and needs an update; can't really say the Chrysler Fiat program is any better. You apparently need to get into an accident or kill somebody before they will even consider it. Overall, if I didn't have these issues it would probably have been a great vehicle. Most of the stress from the repairs comes from incompetence of the dealerships and extremely poor customer service by the manufacturer. After this nightmare, I will never buy another Chrysler Fiat product again.
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