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Used 2016 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
71 reviews

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3 out of 5 stars

75th Anniversary LEMON

John, 07/31/2017
2016 Jeep Grand Cherokee Limited 75th Anniversary 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 3 people found this review helpful

In April of 21016, I decided to buy my first brand new vehicle. It was a toss up between a Jeep and a Subaru. These were the choices based on where I live and the harsh road conditions that exist in the winter. Well, I drove the JGC 75th and my wife and I fell in love. *My Jeep Grand Cherokee has the 5.7L V8 Hemi. It has all the tech and safety features that any high end vehicle and its a Jeep. The problems started in March of 2017. First the radio would cut out. It wouldn't lose power, the sound would cut out. Doesn't matter if it was BT, Radio, USB, the sound would cut out. Then the instrument panel would short out. At night you could see the voltage irregularity in the map lights and the brake/reverse lights. Since March, the Jeep has been in the shop 8 times with a total of 4 months at the service center. They have changed the alternator twice, the PCM, the battery, multiple radio updates and now its a voltage issue they are trying to correct. They have given us a rental, but it is not the truck I am paying for. FCA refuses to buy it back or make it right in anyway. At this point, I will not recommend any of their products due to their corporate policies on Lemons. The brand is great and the vehicles (other than mine) perform above average.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Wife's first new car

George, 10/19/2016
updated 10/20/2017
2016 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 3 people found this review helpful

We drove a 2006 jeep that we bought used. My wife has loved this car since the day we bought it. Now that it was time for another vehicle there was no changing her mind. She wanted another grand Cherokee. She absolutely loves it!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Cold car!

Sue P, 03/20/2017
2016 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
1 of 4 people found this review helpful

I've had continued issues with the remote start not turning the heat on and the heated seats and steering wheel isn't warm enough. I leased a '14 for 3 years and never had to touch an climate controls and my car was always toasty warm. This '16 is impossible to figure out how to get it warm with remote start. It been in the dealer 3 times with no problems detected. They say it's performing to standards. Well, the standard sucks. I alsoo despise the start/stop feature. If you forget to turn it off it and it activates it will turn off your heated seats/steering wheel and A/C in summer. I will move on from Jeep after this lease. The 40 degree or less setting on the heated seats/steering wheel coming on in the winter is also unacceptable. Its damn cold at 40-41 degrees.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

cost more, get less than previous cherokee models

01wasbetter, 03/02/2017
2016 Jeep Grand Cherokee 75th Anniversary 4dr SUV (3.6L 6cyl 8A)
1 of 5 people found this review helpful

front passenger seat is NOT power adjust on grand Cherokee anniversary edition? sluggish acceleration, to/from second gear. The sunroof control fails and engine shutdown to reset... vent stays open. Why is basic NAV map not free and included? highway mileage on flat land is 24+. The cargo area cover is not covering enough - invites thieves. No step side molding is too easy to kick/step on exiting or entering vehicle if you had side rails on previous vehicles. No warning on open gas, door specific - safety issue.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Value for money

Anoop, 11/15/2018
2016 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
0 of 0 people found this review helpful

Great road grip and great pickup

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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