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Used 2015 Jeep Grand Cherokee Consumer Reviews

4.0 out of 5 stars
121 reviews

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Cons
2 out of 5 stars

Air Ride a disaster

Toni DeFade, 08/20/2015
2015 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 18 people found this review helpful

I guess you could say I was almost completely satisfied with my Summit until some one crashed into me. That was March 30th and my car still has not been returned to me! Why? Because Jeep cannot fix the air ride! Dealership repair people tell me once an air ride goes out in a vehicle its a usually is a continual nightmare. However Jeep say's it can be fixed, so why has it taken close to 5 months and they don't seem to be any closer to fixing it. So, the person's insurance does not want to total it since they feel it should be Jeeps problem to fix it. They will not take responsibility I'm left to dry and am no closer to getting my car returned to me. I will never again buy an air ride so BEWARE!

Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4.5 out of 5 stars

Love my Jeep, but it is having problems with transmission already

mahrissa18, 01/21/2015
2015 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
27 of 43 people found this review helpful

Love my Jeep, but it is having problems with transmission already. Last night it would not go into park. I had to leave it in neutral in my garage over night with the e-brake on and Jeep powered off. When i woke up this morning the battery had died. AAA is here to bring it back to the dealership for the 2nd time, since i purchased it Dec. 19th. I get the message on the screen to "service trans" & literally it will not shift into park. It only has 500 miles on it. I am disappointed & frustrated. When i brought it in the 1st time they said it just needed a software update. Looks like they were wrong. It won't even take a jump so they're towing it in right now. Other than this i LOVED my Jeep.

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5 out of 5 stars

I love my Jeep!!

Becca , 01/02/2020
2015 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 5 people found this review helpful

I don’t think I’ll ever own a different suv! I have owned several others over the years and the Grand Cherokee is by far the best in performance and luxury. Highly reccomend!

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5 out of 5 stars

My 2015 Grand Cherokee

Kathleen Pilz, 09/29/2016
updated 04/06/2017
2015 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
8 of 12 people found this review helpful

I have owned Grand Cherokee's since 1995. We bought our daughter one for college. Then I purchased a 1998 4x4, then a 2003 Overland (which I am still driving) and the 2015. I have had very few problems with my jeeps. I LOVE my Jeeps! If I could afford it, I would buy a 2017 because my daughter is driving the 2015. I had given her the Overland, but decided I wanted it back because I smoke and didn't want to smoke in the new one. Still loving my Jeep! Still wish I could afford another one. Will have to wait until this one is paid, then I will defiantely purchase another one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Poor clothing seats material

muaid momany, 01/05/2016
2015 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
5 of 7 people found this review helpful

2015 Grand Cherokee Altitude, it drives great and I love the way it looks with sharp style. But I got disappointed with the quality of the interior seat. The seats are kind of mix clothing with surrounding leather. After 3 months of purchasing I started to notice that the middle of driver's seat start to tear on me. I contacted the dealer and they took a pic and sent to the Chrysler trying to replace the seat since it still under manufacture warrantee, but the response was negative. I am really disappointed and still angry because I am very sure that was not my fualt and I am not a smoker.So this replacement is going to cost me about $800.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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