Used 2014 Jeep Grand Cherokee Consumer Reviews
Don't Do It!
Sold my '14 Jeep GC today. First American car in 20 yrs. Biggest $50K mistake of my life. Replaced it with a Lexus NX that will give me no trouble. First 10 weeks of owning this Jeep - dashboard went black, service department AWFUL and have had it back in the shop every few months for other issues; including rear shock failure at 16K miles that caused daily creaking and clunking in the rear end. "The most awarded SUV" is a complete piece of junk. Old Jeep Service Dept. not meant for a luxury vehicle experience (looked like a Kmart) new Lexus Service Dept. treat me like royalty (beautiful place). I will NEVER buy American again. There is no reason they can't build good cars. Took a loss, but so glad to be rid of it. I felt sad b/c it looked good, just didn't run and ate gas like no other car I've owned. BEWARE.
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Diesel disaster
Nice looking and fun to drive, but spends most of its life at the dealer. Check engine light on for most of it's short life. Dealer cannot fix emissions problems and my Rejected inspection sticker is running out. Car will be illegal to drive shortly and have no fix. Unbelievable. Avoid this vehicle at all costs!!!
- Limited 4dr SUVMSRP: $12,49522 mi away
- SRT 4dr SUVMSRP: $28,90032 mi away
- Laredo 4dr SUVMSRP: $14,99112 mi away
My Last "premium" Jeep
Jeep Grand Cherokee Diesel 2014: I'll start with Do Not Buy anything that costs 50k+ from Jeep. I don't think they know anything about supporting this level of cost of automobile. Their service is absolutely horrible. Not at the dealership lever but the corporation itself. I have had numerous problems with my DEF system since purchase. I am at 14900 miles now and still have issues. I have been to the shop 5 times now. It has all so far been related to the emissions system. ] When I call Chrysler I talk to some of the rudest people I know in customer service. They reflect the same level of satisfaction I have come to expect from my Jeep Grand Cherokee Diesel 2014. As I type this I am waiting for parts to come in so I can take it in again. Just this morning I got a DEF message pop up. I called my case manager and could not get a hold of her. Every time I call the general team number it goes to voicemail. So I called Chrysler Corp and spoke to a rude person who said she cant help and would put me to my case manager. She did and I got voicemail. It's like they don't really care at all about their product or satisfaction of the customer. I am looking into a legal means to get my problem resolved. I hope there is a class action lawsuit against these guys to teach them better responsibility.
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2014 Jeep GC Overland DIESEL
Just traded my 2008 Mercedes GL 320 CDI for this GC Overland Diesel. Wow, what an awesome job Jeep has done with this engine and transmission. I cannot believe how impressed I am with the ride quitness, the engine, and transmission. The ride is much better than my Mercedes. The fit/finish and drivetrain puts my wife's 2012 GMC Acadia to shame! I am hard to impress when it comes to cars. I have owned BMW's, Mercedes, Honda's, Acura's, Volvo's, and GMC's, but this diesel Jeep GC is by far my most favorite. (Edmunds did not have the diesel GC model available for review, thus the reason for chosing the V6 option)
2014 JGC Summit Review
Picked up my Grand Cherokee Summit with the EcoDiesel last week. Power delivery is exceptional with the 8 speed automatic and diesel engine. Averaging about 25 mpg in mixed driving with winter blend diesel. Fit and finish is flawless. Found a delivery checklist at Jeep Garage dot org and went over the Jeep with a fine tooth comb upon receipt, no issues. More snow headed our way this weekend so we'll see how the 4wd system works. So far, I am loving this vehicle. Truth be told, this is the nicest vehicle that I have ever owned, and I have owned quite a few.