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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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Cons
3.5 out of 5 stars

Fun to drive if you get it to stop falling apart

villyg, 03/22/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 16 people found this review helpful

The car is very nice to drive but this is what we've been dealing with so far and it has only been 8K miles Random error messages about network error. Last door to be closed has to be slammed shut. Navigation thinks it is a block left or right from current location. Cruise control randomly shuts off. Buttons on steering wheel and on the control cluster getting stuck and locking down everything else. Voice control absolutely horrible. This is just a fraction of what we have been going through https://www.youtube.com/watch?v=BIAzAu0scMY https://www.youtube.com/watch?v=8-ITCrE1oro http://www.youtube.com/watch?v=JWoZPb0Yt88

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4 out of 5 stars

BEWARE OF THE DIESEL

Amy, 09/04/2018
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 11 people found this review helpful

Dealerships need to tell consumers that the DIESEL engines need to be highway driven regularly or there will be problems with the exhaust system. I commute daily about 20 minutes and it is a lot of stopping and starting. This is horrible for the newer diesel engines! I found out the hard way (paying $200 at the dealership) for something that should happen automatically if it were driven at highway speeds for extended amounts of time. The exhaust filters need to reach a certain temperature in order for them to perform what is called a regeneration, basically burning away the soot from the engine. If the temps are not met, the filter clogs and the engine goes into “limp mode”. It then will not accelerate properly and only reach 30-40 mph. It basically forces you to go to the dealership for a forced regeneration. That cost me $195 and is not covered under warranty. Oil changes are also costly, roughly $160. These vehicles are wonderful for long commutes but the “around town” driver needs to stay clear.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

No longer a Stellantis fan

alanbala, 11/12/2013
updated 05/27/2025
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 6 people found this review helpful

Negative consumer reviews here and elsewhere stopped me from looking at 2014 Jeep Grand Cherokee. Six months later, I went to a Jeep dealer and checked out a 4wd GC Limited. Chrysler jacked up the prices by about $300 (probably to cover all the warranty expenses on the earlier production models), so I guessed they had fixed all of the problems. Bought one, and now have 1100+ miles on it & it runs fine. No transmission pbs., no touch screen/UConnect pbs. Quiet, comfortable, rides & handles well. Fit & finish is so good, you'd never think you were in a Chrysler product. We're a two car family, & this is our 1st vehicle since 1995 to actually achieve the EPA mpg numbers. 5/12/2016: Still very pleased with the Jeep Grqand Cherokee Limited. I have had only one problem with it which occurred in October 2015. The Climate Control system went totally haywire (HVAC and defrost front & rear). Dealer replaced center stack, but that didn't solve problem. Had to replace a controller module under the hood and that did the trick. Otherwise, trouble free, and a very enjoyable vehicle to own and drive. I do mostly city driving with occasional highway trip. Mostly get 17+ mpg, but on the highway I have gotten as high as 27 on long trips. I now have owned my 2014 Jeep Grand Cherokee Limited for just over four years, and it is still a pleasant ownership experience. No problems other than the one I described above, which was fixed and has nver again been an issue. In September, FCA did an over the wi-fi update of my U-Connect system, and I was concerned that there might be issues, since I was driving while the update was going on, and there were signal interruptions due to dead spots on the trip. No problem. The update worked fine. If FCA stopped raising the prices on Jeep Grand Cherokee models, I'd definitely get another one. Regarding that last statement--NOT ANYMORE!! I only have 63,500 miles on this vehicle, and while under warranty, I had to have the front transfer case replaced because it was leaking. About two or three weeks after the warranty on the replacement expired, it started leaking again, but the dealer was not authorized to do anything other than charge me full price for a replacement. Obviously, there is a serious leakage issue with the Jeep front transfer case ought to be addressed by the manufacturer. I contacted Stellantis and got stonewalled. I sent two letters of complaint, certified mail, return receipt requested. I got the return receipts, but never heard from Stellantis. They don't care. They won't even respond to a customer about a valid complaint. They never will get my business again. We have a sedan that actually is a year older and with about the same mileage as the Jeep, and it's from a foreign manufacturer (Kia) and it has been trouble free--not even the current Kia/Hyundai lock security issue. Both vehicles are 10 and 11 years old, so once prices settle down, we will be replacing them, and I assure you nothing from Stellantis (also a foreign company, actually) will be on our list!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Great Car!!!!!!!!!

DTM1, 07/22/2019
updated 01/24/2022
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
6 of 6 people found this review helpful

We have 104,000 miles on our 2014 GC limited 3.6 and it is by far the best new car I've owned. This is my wifes car and she drives 50 miles /day. At around 98,000 miles the radiator needed replacing -1600! but thats it no brake job, light bulbs, nothing except for tires- I run mobil 1 and I hope I get another 100K out of it. Jan 2022 Now 151,000 still great! Did the brakes and oxygen sensors at 140,000 brakes still had about 15k left on them.

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2.75 out of 5 stars

Jeep Grand Cherokee Overland 4X4 Diesel (ADV TECH)

jeepgcfan, 06/06/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 15 people found this review helpful

This is an update to a couple of reviews I have made on this car. As much as it pains me to say, please avoid the 2014 JGC Diesel and probably Jeeps altogether. My car has currently around 9K miles and has been in the shop 5-6 times. The last few times have been related to the diesel engine (catalytic converter was changed, engine light turned on a few times, and now a pipe in the diesel engine cracked. This resulted in exhaust fumes going everywhere. It is a true shame as this has been a car I had been waiting to buy for years. Chrysler really needs to improve its build quality and reliability as well as provide options for folks with lemons. I guess I am going the lemon law route. AVOID IT

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