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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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Pros
Cons
5 out of 5 stars

Great car!

E Goggin, 07/05/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

I have had two Ford Explorers, an Escape, a Lexus 450h, a Lincoln MKX and others, but this Jeep bests them all. EWG

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.25 out of 5 stars

OK So far

larado, 06/27/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

I have had my Grand Cherokee for a week. It has been an improvement over what I had before. The only concern I have is the transmission. Does anyone have a hesitation when the accelerate from a stop and then it kicks in and when braking does it feel like a slip in the transmission?

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3.13 out of 5 stars

6th Time Back to Dealer for Continued Problems!

jvesci, 02/27/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
24 of 28 people found this review helpful

I left a review this summer only 30 days into the purchase of my '14 JGC Ltd. and reported that I was having multiple problems mainly with the U-Connect system. I'm now reporting back 7 months later into owning this complete hunk of monkey crap which has now been in the Dealer's shop 6X for U-Connect and other "electronic issues/failures". Chryser is so tired of hearing from me that they decided to rip out my Jeep's U-Connect and replace it with a brand new one. They told me "this would fix everything". Continued problems I am facing include HVAC malfunction, no heat, airbag failure, U-Connect black screen, seat belt malfunction, Phone, Radio, Navi malfunction, the list goes on and on and on

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5 out of 5 stars

Great to Drive

Walter Dandridge, 04/23/2016
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
11 of 12 people found this review helpful

I have always been impressed with the driving and handling of my Jeep. Several issues would be the driver front visibility when turning left due to outside mirror placement. Also, the back up camera screen frequently goes to a blue screen. Probably the most downside is the frequent maintenance ever 3 months. Otherwise a great SUV.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

My $33,000 piece of junk!

natalie, 07/16/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 21 people found this review helpful

I currently have a 2014 Jeep Grand Cherokee Laredo 4x4 and it was the biggest mistake and waste of money! I have had nothing but problems with this Jeep. It has stalled numerous times, I have smelled a burning smell coming from my dash, my touch screen radio goes blank, my turn signals get stuck on while I am driving, my dash flashes and I have no idea how fast I am going, my shifter gets stuck in neutral, my transmission jerks, my back tires kick, sometimes my keyless entry works and sometimes it doesn't. I have never written a review about anything before but I also have not been this disappointed about anything in my life! My 2014 Jeep Grand Cherokee was the biggest mistake I have ever made. Do not waste your time or money. They are not safe. If you are like me and unfortunate enough to have one of these do not bother calling FCA with any complaints! They will ignore you, make you think you are crazy and then ask you to stop calling them about your problems! Do yourself a favor if you are looking at a Jeep Grand Cherokee and stay far far away from them, trust me if you don't you will regret it just like I do.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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