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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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1 out of 5 stars

Don't buy a Diesel

Jodi, 06/17/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
21 of 23 people found this review helpful

We own at 2014 Jeep Grand Cherokee Overland Diesel. I love the car it drives great when it drives. That's the key point here. It's been serviced 14 times yes 14 and today as I write this it's in again and now for 2 weeks the list is growing and now they found metal in the oil pan. We don't know what we can do. We bought it in MO and now live in CO. I truly love the car and the way it drives and the Diesel has been great on gas mileage we own a Dodge 2500 Diesel. But I can't handle all the endless trips to the dealership. It has stranded me 2x and almost caused a serious accident when the engine stopped going at 60mph. We filled a lemon claim but all we got was a letter back saying thank you for submitting. I sure hope no one else has to go through this nightmare.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

TOTALLY DISSATIFIED

Kelly, 10/26/2015
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 9 people found this review helpful

This is my first American car and after 22months and 20,000mile my water pump, disc brakes and now my cam lifters has to be replaced. Thank God the car is still under warranty. This car has too many repairs and recall which I didn't mention. For such a stylish looking and pricey car, I you would think since jeep has been at this for such a long time they would have made a better product. Jeep doesn't needs these problems just correct them and you will be on top for a very very long time.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best car i ever owned!

Peter, 09/22/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 9 people found this review helpful

Owned since mid 2013. Almost 90,000 miles . Had zero problems. doing all maintnance by myself. Very dependable vehicle. For future use - parts are cheap and avalible everywhere. If transmission goes bad they run around 400 slightly used. I drive a lot so I get usually from my cars around 250-350 k miles and i am sure i will get this out of this 2014 grand cherokee.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Vehicle - but technology has glitches

Joe R, 11/16/2015
updated 11/30/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 15 people found this review helpful

2014 Grand Cherokee – Overland Edition. After driving 4-Runners for years, I made the switch to Jeep and love the luxury and smooth ride. I live in upstate New York where 4WD is really only needed a dozen or so days a year. However, it’s on these days with heavy snow that I miss the clearance of the 4 Runner, and actually got my Jeep stuck twice last winter, but it probably had more to do with the low profile tires than the 4WD. Luckily, after digging myself out I was able to sit on heated seats and grab a warm steering wheel, which are my two favorite features. My main complaint is the Navigation System – I would recommend skipping this option and buying a GPS since the Chrysler navigation system WILL get you lost. I’ve even been directed to turn up one way streets in the wrong direction! Plus, if you are driving you cannot enter addresses into the system and the voice recognition is completely useless. The first time it understands an address I give it will be the first time in over a year it’s ever understood an address. It’s no Siri!! If Jeep can fix the navigation & voice recognition system I would buy another Grand Cherokee. The last recall to fix the car from not being in park when shut off, was a set back to how the transmission handles. 1st to 2nd gear is terrible now.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3.63 out of 5 stars

Mixed bag, hvac system. Buyer beware!

pa350z2006, 02/07/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 8 people found this review helpful

I traded in a Honda pilot as my Honda pilot had the VCM issues. This car is so quiet on the highway compared to Honda. It definitely feels more luxurious than a Honda pilot. The ride in the car is good considering it's a true SUV. However I would advise you before purchasing this car to try out the heat controls in the vehicle. On a cold day turn it to manual at 60° and see how hot the air comes out the vents. It turns the car into a sauna and then goes a complete reversal and blows cold air in. The Jeep dealership told me that is because even in manual mode it's behaving like a thermostat trying to get the car of 60°. For this reason alone I hate driving the vehicle.

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