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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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Pros
Cons
3.88 out of 5 stars

Over estimated our Overland's build quality

daver10, 02/07/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 18 people found this review helpful

Bought our 2014 V8 equipped Overland in April. We really liked the premium features when compared to our previous 2004 Durango. The air ride shocks make the truck ride better than ANY truck I have experienced. As well, we've gotten as high as 26 MPG at 62 - 65 mph, exceptional if you ask me. However, we've had this truck in the shop 6 times already for: electronics, bad radio display, oil pan replacement, recalls, etc. Past experience with other brands of vehicles tell me that I should plan on selling this truck right before the warranty expires.

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5 out of 5 stars

Great SUV. Now 140,000 miles and trouble free

trilliam, 01/26/2014
updated 08/03/2020
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 10 people found this review helpful

6 Year UPDATE... This remains the best vehicle I have owned, including a Honda. Now at 150,000 miles and climbing, the JGC has been reliable, comfortable and still looks great. No issues as it ages. I would buy one again. For Sure!!! UPDATE...driving with 140,000 miles on the odometer makes me smile. This has been a trouble free vehicle. Two parking lot bumps are the only thing that indicates the car has wear. I do keep on top of scheduled maintenance, but otherwise it is as much of a joy now as it was when I first drove it off the new car lot. The only issue has been the software update which is delivered by cell. The GPS system seems to have a hard time locating the vehicle location on occasion. Odd problem. I’ve got to bring it in to have the dealer look at it, but the issue is very recent, so I haven’t made my way over yet. My wife is a bit worried about the miles adding up, but she loves the car too and wants me to get a new one, exactly like my Summit. I’m convinced that the Jeep will keep going reliably well past 200k miles...based on my current experience. UPDATE...now over 90,000 miles. No majot repairs. Kept up with suggested and required maintenance. This has been a fantastic vehicle. Best I've ever owned. it continues to ride well, handle well, and work without effort or thought in every way - I am simply amazed. Glowing review! Yes. Never had an opportunity to say so many good things about a product. My biggest concern...should I get a new one before my luck changes. No concern about what I'd choose. Unless they change the model significantly, it will be another Jeep GC! Back 30,000 miles ago I wrote... I reviewed the Jeep Grand Cherokee Summit when it was a month old. Now, with over 60,000 miles and 30 plus months of experience, I really believe this is a GREAT SUV. I have had no issues. There have been a couple of recalls, and I make sure to do all of the scheduled maintenance on time. It is a joy to have a trouble free, capable and comfortable SUV. Gas milage on the highway, and in mixed city/highway driving is better than promised. The local dealership did not offer a great buying experience, but the maintenance shop team is really impressive. I use an iPhone, iPad and kindle fire - and connecting to the Bluetooth has been effortless. The navigation is a bit slow to plot the course, but after it does, the location ability and directions are excellent. I don't work for the auto business, so I don't have special loyalties. But I Love This Jeep! My original review below... Purchased Jeep Grand Cherokee Summit a month ago. Already have 2k miles on it and it is indeed a joy to drive. Handles in snow and high winds beautifully. The electronics are a bit overwhelming in the first few days - best to plan a few 10 minute parking times to play with adjustments. I found lots of great features in the menus. Love it so far. And the weather has given the SUV a real workout. But it is an amazingly comfortable, quiet and nice riding vehicle!

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.63 out of 5 stars

This is the 2014 diesel limited 4x2 - not on list

sl3_007, 12/13/2014
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
10 of 10 people found this review helpful

1st diesel car/suv for me. So much torque and great mpg. Got 34 mpg on a 500 mile Thanksgiving trip. 700 miles between fuel stops. After 5k so far no trips to the dealer for anything. 26 mpg avg around town. 8 speed trans. and electronic shifter takes a little time to adjust to but actually works well and is efficient. The DEF was still half full so 10k between fill-ups is realistic. Build quality is excellent with no squeaks or rattles. The NAV and electronics has worked well syncing with phone and XM. Still have more to learn and utilize. Auto back liftgate and storage is easy to use and ample for midsize suv.

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3 out of 5 stars

Book by its cover

wileescott, 02/19/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 10 people found this review helpful

So this is my first American car. They did not provide a diesel option for the drive train but that is the model I have. This car has been problem after problem and I am selling it after only one year. Jeep you have really screwed up this model. The latest problem is the DEF injector is made of plastic, located on the bottom of the car and broke right off. You screwed up that part design and location so bad that the parts are on backorder with no known delivery date. So my first American car is being offloaded with a significant loss to me as your design is not reliable. The drive train is where this car is really lacking to pathetic. The drive train has a great deal of lag. Almost dangerous

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1 out of 5 stars

Don't buy a Diesel

Jodi, 06/17/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
21 of 23 people found this review helpful

We own at 2014 Jeep Grand Cherokee Overland Diesel. I love the car it drives great when it drives. That's the key point here. It's been serviced 14 times yes 14 and today as I write this it's in again and now for 2 weeks the list is growing and now they found metal in the oil pan. We don't know what we can do. We bought it in MO and now live in CO. I truly love the car and the way it drives and the Diesel has been great on gas mileage we own a Dodge 2500 Diesel. But I can't handle all the endless trips to the dealership. It has stranded me 2x and almost caused a serious accident when the engine stopped going at 60mph. We filled a lemon claim but all we got was a letter back saying thank you for submitting. I sure hope no one else has to go through this nightmare.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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