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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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5 out of 5 stars

2014 Jeep Grand Cherokee Laredo

ruralranch, 10/11/2013
updated 10/12/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 2 people found this review helpful

8000 miles. Ride and design much better than my 2010 Limited. Averaging 23 to 26 mpg. Comfortable to drive. 8-speed transmission is very clunky. I was so concerned I took it to the dealer and they said no problem. The clunks when coming to a stop remain concerning. Never had such a rough, unrefined transmission in a car, not sure I trust it. V6 is capable and fuel efficient but I do miss my V8. Radio had to be reprogrammed because it would not save Bluetooth phone pairing. There was a service bulletin on that issue. Update - 35000 miles. The Jeep Grand Cherokee has proven to be extremely reliable. My wife loves it and will not let me trade it in (I have never kept a vehicle this long). The transmission has smoothed out so that I now consider it to be remarkable - it never hunts for a gear and shifts are barely noticeable. I purchased the Jeep very early after release so I think a software update corrected the transmission issues described in my original post. Mileage averages about 26mpg - we have very little stop and go driving, mostly rural. I no longer miss the V8, the V6 has plenty of power for normal driving. The Jeep is excellent in snow and ice (we are very rural so we experience this a lot) because of its very good four wheel drive system - traction was considerably improved when I got rid of the stock tires and put on real all terrain/winter tires. The stock tires were terrible. I think the headlights are a bit weak on low beam. The fog lights help when the low beams are on. The high beams are quite useful - used a lot in our area. I found that the "full size" spare I paid extra for was really just a full size temporary tire and not a regular tire. I am displeased with Jeep about the spare tire - its a Jeep, a full size spare should be a real tire not a glorified temporary tire. The weak low beams, poor stock tires and the aforementioned spare tire are my only complaints after almost four years of ownership. Those complaints are very minor in the overall picture. We have had no problems with the Jeep and are very happy with it.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3.38 out of 5 stars

Transmission and Electronics Issues

1grandcherokee, 10/26/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 2 people found this review helpful

Overall I like this Jeep so far. I drive 1000 miles for work per week. I track my milage at fuelly.com . I don't get the 24 as promised with 8 spd transmission… I get a solid 21 in my last 17 fill ups. I got into a bit of a traffic snag where I had to slam on the breaks etc, it handled far better than I expected it would. Two bad faults, my dashboard keeps going out, dealer doesn't know of a fix, and my transmission lags, sometimes stays in higher gears when breaking, and occasionally 'clunks' Those concerns aside its been 8200 miles and I just hope the dash fails so it can be fixed in warranty.. that seems expensive. My NAV sometimes freezes and I have to shut/restart the car to fix.

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4.13 out of 5 stars

Great Car But Can't Pair with Galaxy Note 3

mylblujeep, 02/13/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 2 people found this review helpful

Just bought the Overland 4x4 V6 and I do love it. However, it appears that it still has glitches. I would give it 5 stars but my must have Samsung Galaxy Note 3 can't pair with the Uconnect/Nav/Stereo system. Confirmed with manufacturer that it's still behind in addressing the issue. In fact, if you look at their compatibility list, it's a short list. Pathetic that Jeep/Chrysler/Uconnect can't address this issue. Also, there appears to be some concerns with the Front Collision Warning system. Many can't verify if this system actually works. Also, system appears to work differently when Adaptive Cruise Control is on versus off. Hope Chrysler reads this and address these issues.

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4.5 out of 5 stars

Phantom Shifts

ednuss, 11/05/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 2 people found this review helpful

I have had my 3.6L Limited for about 5 weeks. I like the features, and find the cabin very comfortable. Having been a Grand Cherokee owner for 23 years, I would have preferred to get the basic one, but the navigation was only available with the upgrade. The only problem I have had is "phantom shifting". Once in a parking lot, I stopped at a crossroad and when I tried to head thru the intersection, the engine revved up, and I was in neutral. Another time, I was driving about 35 mph, when the engine suddenly revved up, an I lost forward momentum. This time it was in second gear. Big problem if the car slows at highway speed and one is being tailgated!! There will be no brake lights.

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5 out of 5 stars

Hot off the lot!

jetblast117, 04/02/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 20 people found this review helpful

I traded in a 2012 Chevy Avalanche LS for a 2014 Jeep Grand Cherokee Laredo. I am very impressed with the overall build of the vehicle. I can get the same gas range out of the Cherokee as if I was driving the Avalanche. It has a 24 gallon tank with a range of about 620 miles which is very comparable to my Avalanche. Gas mileage has improved in comparison and my insurance dropped $200 every 6 months after switching vehicles. I was not expecting to see that much of a dramatic drop and makes it even more worth the trade! The interior has a touch of European styling and very simple to understand. All my controls are on a touch screen.

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