Used 2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A) Consumer Reviews
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Stalling and turning off on it's own
I have 4 times in the past 5 months that the engine will and electrical will turn off without warning. Coming to a stop light, turning left on a roundabout, taking an exit on the right, making a right hand turn and the last one which scared me to the point of needing to sell it if Chrysler doesn't do something about this. I was making a left hand turn off a two lane hwy slowing down from 55 as I slowed down to make the turn across traffic with a car coming at 55 the car died. No power steering, brakes nothing, just as if you turned the car off. I was able to coast across the left hand lane but knew the driver has to slow down for me which I was happy to have happened as I couldn't do anything to get out of the cars way.
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Disappointed
I bought the 2011 Jeep Grand Cherokee Limited V8 Hemi in Jan 2011. Started having problems after about 3 months with the gas tank sensor. Took the dealer 10 times to figure out it was the electrical sensor. At 25,000 miles I had no tread on my tires (I do mostly in town and highway driving, absolutely no off road) and had to replace all 4 tires. Now at 27,200 miles, my SUV is in the garage and won't start. It's completely frozen and every single warning light comes on. I'm waiting to have it towed to the dealer to be analyzed and fixed. It's very frustrating to have a relatively new vehicle and to have multiple problems before there's even 30,000 miles on it. Not sure I will buy jeep
- Laredo 4dr SUVMSRP: $1,700142 mi away
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Do not buy , you'll regret it
Typical Chrysler Jeep product. Great on styling and features but poor on reliability and quality. My gut feeling was not to buy but i did it anyway. A used 1 owner Jeep grand cherokee limited 4wd 5.7L Hemi with 120k miles from my local jeep dealership. I was drawn in by the many features such as navigation, panoramic sunroof, heated leather seats, remote start etc. The Jeep was clean, drove good and the price was right. After about 6 months of driving, the problems began. First an engine mount starting leaking oil and was replaced. Then an exhaust manifold stud bolt broke on the passenger side. Then the water pump began leaking. Then the infamous lifter failure happened which cost over $3500 to replace all lifters, camshaft and head gaskets. Then shortly after the transmission began to shudder. Me and my bank account couldn't handle anymore repairs so I sold it. In 9 months of ownership, that jeep cost me more than 9 years of driving my previous vehicle.
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Best GC Ever and I should know!
This is my 6th GC and is simply the best!!! And for all you suv owners who's cars have never left the pavement, as I have done with all my Jeeps, this one will be hitting the beach dune trails this summer...
Do not go by its looks
Guys please be careful with going only on external appearances and marketing techniques (I am not implying the first reviews made by auto magazines as they get only a first impression point of view). I am based in Dubai and bought a Jeep Grand Cherokee (Limited) 2011 in July 2011 and was very impressed by it. I even went around promoting the product to my friends and family so much that even my brother in Australia bought a new one. Moreover I was even planning for a Dodge charger as my next car. My best buddy too has almost booked a new Jeep GC 2012. Unfortunately it has lived to its reputation of very poor reliability. I have been experiencing software and GPS issues from day one. The pad of the parking break came off in 5 months time and dealer said it was not covered under the warranty clause and I had to pay for it. Luckily for me the service consultant gave me such a shoddy service that the charge for the same was written off as a measure to compensate for the inconvenience caused to me. (I do not want to give details of the same as it was addressed by the service manager) I took the vehicle on an Oman trip (no off-roading and I have never used it for off-roading) around 6 months after buying the car and it wouldnt start after doing an uphill (again on good tarred road.)I had taken it to the dealer and they said everything is ok. Now the vehicle has developed some engine issues as the Engine fault light (also called as MIL (Malfunction Indicator Light)) comes on. I cannot understand how a new vehicle can have so many issues? I have been perfect with its service and have allowed only the authorised dealer to even touch it. The dealer technicians cannot seem to find what the issue is with and had reset the computers so that the MIL light goes off. Yesterday the light came back on. Worst of all is I am left without a vehicle for all these days and they refuse to give a spare vehicle. I had also called Chrysler Middle East who promised to get back on the issue but with no luck (they did not even call back). The car spent 3 days at the work shop and I guess it is only fair that I am given a replacement car. The warranty conditions in the US covers this factor wherein the dealer should arrange a replacement car (if the car develops issues during the warranty period and KM limit). This clause unfortunately has been conveniently removed for the Middle East. I even searched the net on the same and came across lots of negative feedback on Jeep GC (the new model) at American forums where they are more transparent. I really wish reliability issues were brought up so that other buyers are not caught off-guard after shelling out so much money for a product that only looks good. I honestly regret for not having gone for a Pajero or a Japanese car. This is the first time I ventured for an American vehicle and I consider it the biggest follies of my life (by the way I used to own a Mitsubishi Pajero which I sold to buy the Jeep). So much of American tax payers money has gone to revive the Chrysler Group and I think the people of America deserve more dedication from this group to upkeep the reputation and trust of the consumers towards American products (especially cars), in the international market. Another warning; please do not go by what the sales persons at the Trading Enterprises say as they are extremely economical in the truthfulness area. To all aspiring Jeep owners, my suggestion is to do a research on the net before buying this vehicle.