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Used 2023 Jeep Grand Cherokee L Consumer Reviews

3.3 out of 5 stars
32 reviews

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2 out of 5 stars

Don’t buy this garbage!

Zzzz Ccc, 04/20/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 5 people found this review helpful

I Bought the 2023 jeep grand Cherokee limited L for a month! Now both driver side and passenger side panel is making knocking noise in local street! One of my door lock button is broken! Found a screw halfway in! screen froze twice already! I mean come on jeep! A 53 thousand car such bad quality! And my local dealer don’t want to service me! Wth

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

The WORST suv DO NOT BUY THIS CAR

Erin, 04/14/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 6 people found this review helpful

What a complete POS suv, this was horribly made and has so many issues. I've had issues with the entire computer system since the day after leasing the vehicle - Apple CarPlay works only 40% of the time, the computer screen turns black and powers down for no reason at any given moment which becomes problematic when trying to follow directions. Remote start on the key fob only works 50% of time. The passenger side seatbelt gets stuck and it's not related to the safety feature. The car is nice looking but that's about it. This is my 2nd Jeep, and I will NEVER buy or lease a Jeep that's made after 2020.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The good, the bad & ugly

R, Mann, 07/25/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 4 people found this review helpful

I currently own my 5 th jeep in the last 23 years! Have loved most of them.. Some of them have had some minor issues- leak from back seat a/c ( corrected in the next years models), a/c leak in front (corrected in next year model), and current one, leak from radio fin on roof ( my brother the mechanic fixed it- needed additional better glue). My only horrible experience - similar to one posted by someone else was in 2016, I traded my v8 jeep for a new, blue one with V6. It was leaking oil from the day I brought it home! After about 10 trips to their " so called service department" I had had enough! They had put in a new transmission and then wanted to put in a new motor! I refused and filed a lemon law claim. Worked directly with Chrysler and fought with this awful dealer (Collierville Chrysler/Jeep) for over 6 months! They finally were directed by corporate Chrysler to GIVE me a new identical jeep. By then, it was December 2016 and the 2017 had arrived. They had no 2016 with the same equipment. They tried to make me pay an additional $2000 for some additional equipment on the new one. I refused and demanded the new one at no additional cost- due to the ridiculous amount of time I had spent trying to get it fixed and time it was out of service, and time spent trying to get them to do the right thing. Chrysler told the dealer to give me the 2017 at no additional cost. I've been driving it since 12/16 and it has been great! Have 80,000 miles and I plan to trade it soon, Possibly for another jeep. But am looking around at other similar vehicles.

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1 out of 5 stars

Lemon

Nick, 06/05/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV (3.6L 6cyl 8A)
2 of 4 people found this review helpful

Ran out of gas twice when displaying over 100 more miles of range. Dealership couldn't find the problem with their computer diagnostics, so officially the problem doesn't exist. Lemon lawyer said the same, if the dealership equipment cannot identify the problem, "There is no president established and you're stuck." Thank the Lord I bought it at a low price (less than 900 miles used). So, I felt guilty but I had to take it to Carmax. It was too risky and the electronics acted weird at times too. Plus the ride and noise isolation were subpar for this price point. Panoramic Sunroof was nice. This vehicle will wreck your life.. though. Gotta love the pro reviewers who drive car for 2-7 days and give a glowing report though! Ps: Seems the Wagoneer is cut from the same mold as well, glitchy and iffy everywhere.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

very complicated

unhappy, 10/25/2022
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 13 people found this review helpful

would not buy I made a mistake with this 2023 jeep grand cherokee this is my 4th one. the directions are very difficult to understand cannot operate the steering control buttons if I could get my money back I would jump at the chance.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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