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Used 2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews

4.1 out of 5 stars
35 reviews

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4 out of 5 stars

Love it. Radio, electronics needs attention!

J Bartz, Wausau, WI, 07/27/2016
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 5 people found this review helpful

The button on the back of my steering wheel to navigate through pre-programmed stations has never worked. The dealer, Steve White in Hickory NC told me 3x they could find no problem. It skips stations, goes to stations never programmed, repeats several stations 2-3x. Havill in Jefferson WI saw the problem immediately. Despite their best efforts (replacing the button, updating the computer, new wiring harness) -it's worse than ever. And now the tailgate opens on it's own. They're contacting Chrysler but I'm looking at trades. I've had this since new, paid $40k, have the Trailhawk with 3.2 (which wasn't an option on this site), has only 15,000 miles.... Comfort, driving, etc is excellent. Very happy otherwise, but this is annoying enough to consider trade.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

the perfect vehicle with one exception

trailhawk owner, Bowling Green, KY, 07/08/2016
updated 01/09/2017
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 15 people found this review helpful

2016 trailhawk 3.2v6. The one exception, infotainment. uconnect 8.5 un is a nice big screen with good layout and easy to use. However, the voice is horrible. robotics, old, very poorly executed. It cant even do the most basic thing right. Texting will test your ability to not punch the screen. After say a very BRIEF and usually wrongly translated text your present by a female giving you options, like, add to message, redo message, bla bla bla, finally it gets to where it beeps and you can say send. Why won't they give us an option to shut the system up and just automatically send the message when done talking. It's mostly translated wrong text anyway no use trying to correct it. Instead, you have to wait FOREVER to send the dang text. After replying to two or three texts your ready to rip out the system and through it out the window!! MOST ANNOYING is the AUTO ac system. it simply doesn't work!!! If it's 100 deg F in the car and you set temp to 60 you still cant even hear the fan running. the system is SO reserved in how it utilizes the ac that it's worthless. To sum it up, a perfect vehicle ruined by what could be two simple software fixes!!!!!!!!!!!!!!!!!!!!!!!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Off road and City Trailhawk

NWJoe, Tacoma, WA, 09/30/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful

Its a FWD 4x4. Blast to drive off-road and city streets. Love the low gearing. 56:1 crawl ratio helps. Use Sport mode in the City. Great Grip and tight suspension. Not a high speed passer and would not use for tow. 3rd gear can still stick. Live in the PNW handles well in Rain and Snow. Upgrade tires asap.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

KL TrailHawk – 2 yrs, 19K miles, 0 issues!

DC, Englewood, CO, 11/10/2017
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 6 people found this review helpful

I traded my 2014 JKU Polar edition for this 2016 Cherokee Trailhawk 3.2 V6 with NAV, tow and winter pkg. I have NO regrets. The KL Trailhawk has been solid for me! It does everything better than the Wrangler (except trails rated 5+), the interior is WAY quieter and more comfortable. It is also faster, way more efficient and loaded with tech. If I could change one thing about the KL is the 9 speed transmission's ability to downshift and stay in higher RPMs. It loves to run at low RPMs and doesn't downshift as quickly as expected. I love it.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2016 Jeep Cherokee Trailhawk

usafss, Columbus, OH, 09/15/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
79 of 154 people found this review helpful

Finally the transmission is fixed. The 2016 transmissions are smooth as silk with no hesitation at all. I had a 2014 Jeep Cherokee that I traded in for the 2016 and am glad I did. To all who were wondering about the transmissions. They are working great with no issues.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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