Used 2014 INFINITI QX60 Consumer Reviews
Used QX60 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Waste of Money
RayK, 08/10/2015
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
44 of 44 people found this review helpful
Engine has shut down 3 times now. Infiniti engineer determined that computer modules needed replaced. After I was told by Infiniti tech it was normal for CVT tranny. Issues with shifting, reverse, seat controls, passenger air bag sensor and engine temperature. Need I say more.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Dangerous Vehicle!!!
Susan Hubbard, 09/13/2015
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
93 of 96 people found this review helpful
Purchased my QX 60 in June 2014. By the end of July, with approximately 4,000 miles on the car, I had MAJOR transmission problems. The car would jerk and jut, accelerating and decelerating very hard and on its own without my foot on the gas! From that day on until 3 weeks ago I had my car in and out of service every couple of months because of transmission problems they could not diagnose (it has a horrible shutter that jerks the car around). FINALLY, they put an update on my car 13 months after I purchased it and of course it told them to replace the transmission. This is a known problem that service writers, techs and many customers have experienced. I had my new transmission in 2 weeks and it did the same thing!!!! Three weeks after my transmission was replaced they had to put in another. In addition to a horribly built transmission the adaptive cruise control, which maintains a specific distance from the car in front of it while using cruise control is seriously dangerous and life threatening. When a large vehicle, like a semi-truck, passes on the right the vehicle will brake very hard trying to bring it to a stop. When you are driving 80 MPH on the interstate you put your life in your hands because any vehicles following behind have no idea you will brake that suddenly for no reason. Again, this is a known issue with service writers and techs. It can be terrifying to experience. I am in the process of working with the state to have Infiniti purchase my car back due to the lemon laws. Wish me luck!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2014 INFINITI QX60 for sale near you
Showing 3 of 57 listings
- Hybrid 4dr SUVMSRP: $6,900420 mi away
- Base 4dr SUVMSRP: $10,000352 mi away
- Base 4dr SUVMSRP: $9,588391 mi away
See all 57 listings
Constant creaking and rattling
ram_c, 10/16/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
28 of 28 people found this review helpful
I bought this car about a year back. It's music system and navigation stopped and had to be replaced twice. It constantly has rattling and creaking noise. I have taken it back to the dealership about 10 times and they have not been able to fix it. I recorded the noise on my phone and sent it to them and they have still not been able to fix it. It is such a pain. I will not recommend anyone buy this vehicle. I have reached out to consumer affairs and hope they will be able to address this issue.
2014 Infiniti QX 60 Ignition Would Not Shut Off!
Chicagoland Infiniti Purchaser, 07/22/2016
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
26 of 26 people found this review helpful
I thoroughly researched luxury 3-row SUVs before purchasing a new Infiniti QX 60 vehicle (in the Chicagoland area) in 2014. The negotiated price was competitive based upon the other SUVs I researched. The vehicle is comfortable, the interior is nice, and I love the overall look of the vehicle. But I have had two significant issues with my 2014 QX 60 that would prevent me from purchasing another Infiniti: (1) an issue with a gas gauge being defective, resulting in the electronic and traditional gas gauges being inconsistent and causing uncertainty as to how much gas was in the vehicle (dashboard removed and circuitry replaced within the first 30 days of owning the vehicle) and (2) an issue with the ignition start/stop button not working, preventing me from being able to turn off the ignition and lights and rendering the windows, door locks, shifter, etc. from being functional (one body control module replaced after diagnostic testing showed an error code between two body control modules). The second issue resulted in me being stranded at night in the country on a trip with my 5-year-old son, after stopping for gas in a small town without a hotel, car rental agency, etc. I was unable to leave my vehicle since neither the engine nor the lights would shut off, and a tow truck driver who initially agreed to tow my vehicle later dropped off my son and me in a remote area because he did not deem my vehicle safe to tow. As the Infiniti customer service person remarked after hearing my story, "It sounds like a bad movie." And yet Infiniti was unable to confirm that the same or further electrical issues will not recur/occur, and Infiniti was unwilling to provide an extended warranty for electrical issues with the vehicle. The bottom line for me is that the car has experienced problems that I would not expect for a 2014 "luxury" vehicle, and Infiniti has been unwilling to stand behind its product by offering an extended warranty for the electrical issues experienced with the vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Major problem with this car - DO NOT BUY THE HYBRID!!
greggnyc, 05/08/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
58 of 61 people found this review helpful
I bought a 2014 Infiniti QX60 Hybrid two months ago in March 2014. I immediately noticed that I am getting a combined 15 mpg on the trip computer (not the 25/28 mpg as advertised). After having the Infiniti dealer (Infiniti Manhasset) tell me there is nothing they can do, I reached out to Infiniti USA. They asked that I do a manual calculation by tracking how many miles I have driven on the odometer and how many gallons of gas it takes to fill up from the last fill up. After going through this exercise, the calculation was still right around 15 mpg (15.4 mpg to be exact). Infiniti USA told me yesterday that there is nothing they can do to help me . Is anyone else having this problem?
Passenger Unsafe At Any Speed
Ira Powell, 09/20/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
30 of 31 people found this review helpful
Our passenger airbag remains off frequently when there is a full size adult passenger in the front seat with their seat belt fastened and the seat properly adjusted (warning light on dash indicates airbag is off). We have provided video evidence of the problem, but since the dealer's test equipment finds no fault, they refuse to replace any parts or make further adjustments. The manufacturer sent a technical expert to examine the car, and he agreed with the dealer that without a computer stored fault no action would be taken. After viewing the several videos, their position remains unchanged. We have owned BMW, Porsche, Mercedes, Toyota, Chevrolet and Cadilac cars in the recent past, and in all cases have been pleased with warranty support. This is our first and last Infiniti. Also our last purchase from The Porter Group in Newark, DE.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst nightmare
AAMoon, 06/30/2017
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
18 of 18 people found this review helpful
I owned a JX35 prior to upgrading to the QX60. Big mistake! Here is a list of all the issues. Counting down til 12/1/2017 to leave this vehicle at the lot! Here are the issues I have had with the 2014 QX 60 and all the times it has been in the service department. 1. Fuel gauge fluctuations. Digital reading would jump all over the place. Did not match the gauge. *Repaired. 2. I had a rattle on the driver side in the window area. It was apparent once you reach 40mph. It was taken into Infiniti Roanoke service department several times. • Window stripping replaced around windshield. *Did not fix issue. • Replaced roof rails. *Did not fix issue. • Car was returned with gash on driver side door. Sent back for repair. • **Dad discovered front mud flap had a loose screw which was causing issue. 3. I have a rattle in the steering column. It sounds like something is loose inside. *Issue has never been resolved. 4. The driver side sun visor makes a very loud popping noise when you pull it down and push it back up. (Replaced 2 times) 5. The driver side window making a loud grinding noise. *Issue was fixed. 6. The driver window now has a oily residue after rolling the window down and back up. *Cleaned but shows back up. 7. Iphone worked intermittently with car ipod controls. Screen in car would grey out not allowing any functions to be used. 8. Passenger seat airbag light stays on with passenger in seat. *Checked but no fix. 9. Rattle in sunroof area and steering wheel column. *Issue was not fixed. Stopped taking car to Infiniti Roanoke and started driving to Modern Infiniti Greensboro. 10. Sunvisors make a loud popping noise when pulling down and back up. *Replaced. 11. Passenger seat airbag light recall. *Issue fixed. 12. CVT recall. *Serviced. 13. Weather stripping hanging out from roof rails. *Both rails replaced. 14. TV screen stuck and will not release on driver side. Passenger side TV sticks frequently. *Driver side tv replaced. 15. Sunroof has ongoing rattle as well as the steering column. *Sunroof repaired after 2 visits. 16. Panoramic sunroof stripping out and laying on shade. *Fixed. 17. Panoramic sunroof stripping out again. It also catches and bunches shade up. *Repaired and fixed 2nd visit. 18. Driver seat belt will not retract back. Hangs down. *Calling to schedule service 6/26/17. 6/30/2017 technician was to come fix seatbelt at home at 12:30. Tony called at 1:00 to tell us that there was an issue to have technician come and repair. Have to schedule for another date. 19. Panoramic sunroof has catch again. Looks like tape is loose and adhering to shade.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Buyer beware
Joycreasey@yahoo.com, 11/14/2015
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
52 of 55 people found this review helpful
Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didn't realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasn't final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didn't include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Infiniti offers horrible support
qx60hybridscam, 05/13/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
77 of 83 people found this review helpful
Bought the 2014 QX60 Hybrid AWD, $60,000. Window sticker says 25-28mpg, combined 26. I'm just over 4,000 miles. The best I've seen is 22mpg. That was fillup in Seattle, drive I-5 to Portland, turn around and straight back to Seattle. Cruise control the whole way. My regular fill ups are 18mpg. Total crap! Told service Manager at dealership I bought it from. They drove it for a week and they got 19mpg. So we have a problem, right. All the service tests they did showed the car operating optimally. So they called infiniti and we opened a case. infiniti engineer came, drove 51 miles on 1.8 gallons which equaled 28.3mpg. I said how did you do that? He couldn't tell me because it was proprietary!
Awesome family Hauler
carlover86, 10/02/2013
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
24 of 25 people found this review helpful
Bought this car a few months ago. Very happy. My wife is the primary driver. This is an outstanding family hauler. Lots of room. Nice moonroof over the second row. Beautiful interior/exterior. Excellent pick up in sports mode. Average in normal mode and horrible in eco mode. Got all the bells and whistles. Laser cruise control works like a gem. All the technology creates force field around car with distance control assist, blind spot intervention, back collision assist, and lane keeping. Test drove acura mdx and lexus rx 450h and this provided better price/value/safety features with equal quality. Ride quality is outstanding and noise level very low.
Don't buy this car
joesams, 01/08/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
40 of 43 people found this review helpful
The car is roomy, great for family with kids, but the nightmares started in the first week when I noticed that the hybrid battery is hardly discharging any power towards the car, the energy screen is always showing energy discharged from the engine towards the car or the battery, and after the first 250 miles the average of gas consumption was 15 miles per gallon...yes 15,,not 26 as they claimed, I took the care back to the dealership who contacted infiniti of USA and the answer was it is what it is,,the battery is not fully hybrid but partially, and gues what if your AC is working then the battery won't work,,,,I filed a case with infiniti ad I'm waiting for an answer, ill update you.
Not the quality we expected
Merrill, 09/19/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
22 of 23 people found this review helpful
Let me start by saying we loved this car the first year we had it. It's beautiful and comfortable and we loved the safety features. However, we have had this car for less than two years and it is literally falling apart at the seams. Our transmission failed at 50k miles, the seals on the roof came out and started flapping in the wind, the front console trim cracked in multiple places, the seals around the vents are coming out (not even sure how!), the driver visor broke and now just hangs, the latch for the storage compartment broke. The car is also under powered with poor acceleration. We got the car fully loaded and it has failed to meet our quality expectations for a $60k+ car. We're now hoping to get rid of it before it completely falls apart.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Comfort and Fuel Economy
jayjay, 01/30/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
29 of 31 people found this review helpful
Selected AWD Hybrid after comparing to gas version and Acura MDX. QX60 offered more room, comfort, and better price than the MDX (my opinion). Hybrid vs non was a difficult decision but with a modest 3k premium, increased MPG, and option packages simplified, we selected the AWD hybrid. The comfort is unparalleled and the safety is outstanding. The warnings (lane departure, blind spot ect.)/interventions can be individualized, on or off for each driver. The MPG was concerning after purchasing with 19 city and 23 hwy. Now with 1500 miles 22 to 23 city and as high as 29 on the highway! 24 for mixed driving. There is a break in period and learning curve with this SUV to obtain good MPG.
Gas mileage not as advertised
mongolikecandy, 01/16/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
36 of 39 people found this review helpful
I bought the hybrid after calculating that it would be a 3 year payback for us based on the improved mileage. lo and behold, i am actually getting WORSE MILEAGE than the gas version! my wife is getting 17 in the city and 19 on the highway. what a load of BS. I'm having the dealer take a look at it and will update my review when i know more.
The Hybrid Engine is a Scam!
njdriver36, 04/12/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
20 of 21 people found this review helpful
If you want better gas mileage do Not buy the QX60 Hybrid. I bought one in December 2013. After a few weeks of poor gas mileage and noticing that the Hybrid engine seemed never to be running, I took it to the dealer. The service guy told me that the Hybrid engine by design does not work when either the AC or heater is on! That's 99% of the time that I will be driving. Total nonsense. I paid an extra $3,000 to get the same gas mileage that the gas only version gets. There was absolutely NO disclosure from my salesman about the "unique" way this hybrid engine works, or more accurately does not work! No one would ever pay the extra $3,000 if they new the truth! I feel totally robbed!
Subpar quality
yossarian7, 03/16/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
12 of 12 people found this review helpful
As CR recently affirmed, QX60 quality is lacking. Just about every trim piece, whether inside or outside is falling off or has fallen off. Even the plastic Infiniti label on the back hatch is in the process of falling off. The tires lasted a whopping 25k miles, and, at 20", they are very expensive. The rear brakes and rotors failed at 20k miles. It is under-powered, the CVT is annoying, it doesn't get particular good mileage, and the steering response feels like there is a rubber band between the steering wheel and wheels. The wind noise increases by the day (the car is simply falling apart), and it is not due to the failing seals because the dealer replaced the seals.
Loved it, but showing some concerns with time
dennyw1, 03/06/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
27 of 29 people found this review helpful
The JX35/QX60 has a pleasant look, great interior, and probably the best seating arrangement for a vehicle in this size and price range. I have the Premium, Driver Assistance and Theater packages. It is not a snappy driver, but for long trips with the family it is quiet and the safety features generally work very well on the highway. The first 8 months were wonderful. Then the problems started. Be very careful in checking out the brake pedal. At times it will fall to the floor or hit the physical stop. Happens on JX and QX. Two of last four months in the shop for a variety of issues (primarily brakes and interior). Replaced all the leather. Concerned about long term safety & cost
Factory Paint Defects
Greg Wolfenbarger, 03/29/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
11 of 11 people found this review helpful
BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corp's response is "we will cover the costs
HORRIBLE CAR EXPERIENCE!
Alain Bin Naim, 12/03/2015
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
25 of 27 people found this review helpful
Like in the Matrix movie quote "When you see an Infiniti QX60 RUN Neo Run" Since i bought this SUV it's been at the dealer for repairs almost every 2 months. 1) Headlamp got water inside and had to replace 2)Noise on headliner and had to replace entire headliner almost 10 days without car. 3)Back again for window motor not closing window. 4)Back again for Transmission issues with 22k miles only and had to wait one month to be replaced, meaning car was a dealer for 35 days and me without car. 5)On top of that back again for other headlamp water replacement. 6)Again on dealer for rear passenger seat noise and they had to replace it. Seriously? 2104 and all these pain in the neck repairs? what's next, I'm sure something else was fixed that I don't recall, so I decided to sue Nissan, yep I want a new car or my money back.My lawyers are asking for that but Nissan offered just $500 compensation. Are you serious Nissan? So still in pending responses from Nissan before I submit lawsuit. I'm really scare now waiting when this car will brake in pieces on the highway. Really disappointed with this purchase! No recommended to anyone my experience.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
I will NEVER recommend this vehicle to anyone
SCP, 06/14/2018
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
17 of 18 people found this review helpful
I previously owned an FX/35 (now the QX70) and absolutely fell in love with that vehicle. It was perfect for me...until I began expanding my family and needed more room. Because I had such a fabulous experience with Infiniti I went back and selected a QX60 because it is a little bigger. The good news - the fit & finish is great and gas mileage is better than expected. I drive 70+ miles daily in rush hour traffic & I still average nearly 22 mpg. The bad news - there is nothing else redeeming about this vehicle or Infiniti Corp. The battery dies every 18 months like clockwork. And, as others have stated, within months of purchasing this vehicle (with all of 12 miles on it), I began having horrible transmission problems. I took it into the service group 7 or 8 times to no avail because it was intermittent and the techs could never duplicate it. I was to the point of hiring an attorney when Infiniti SUDDENLY developed a 'code' that could detect the KNOWN problem I was having. Finally, when I took it in, they read the code and BAM - new transmission. The problem is that I have had bizarre and random hiccups with the transmission since...including a horrible clunking sound when shifting from reverse to drive. Again, only intermittently so it cannot be easily reproduced. I was told that, because I had the "newest version" of the transmission they would not replace it again. Infiniti must have received an incredible number of complaints because 4 weeks after I had tried - yet again - for them to recognize the horrid clunking sound, Infiniti released a bulletin that said hearing a horrible clunking sound when shifting from reverse to drive (especially first thing in the morning) is considered NORMAL for this vehicle and had to do with either the motor or the transmission mounts. That was it for me. I have sworn off Infiniti and I warn everyone I know to not purchase one. Unfortunately, in my state I missed my opportunity to sue under lemon laws, but I know I will never make that mistake again. If I ever encounter similar issues with another vehicle I will immediately hire an attorney and get all of my money back (and my legal fees!). My favorite part was when they told me they were extending the warranty on my transmission for another 30,000 miles...wait - you mean the transmission you swear is perfectly normal and refuse to address in any way? Right....that'll do the trick. Needless to say, I am now in search of a different vehicle and consider the experience a horribly costly life lesson. DO NOT BUY THIS VEHICLE IF YOU SEE ONE AT A USED CAR LOT....seriously, don't.
- Safety
- Technology
- Interior
- Comfort
- Reliability
- Value
Total Sham!!!
cbe1970, 09/18/2014
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
17 of 18 people found this review helpful
26-28 MPG? What a sham! I've had the car for 6 months, have approximately 5000 miles on it and average about 16 MPG! The car has been back over 3 times to the dealer. Each time they tell us there is nothing wrong with the vehicle. They even kept the car one day and took it on various trips on the highway, off the highway, idling in a parking lot, etc. and claim that they were able to get the car up to 26 MPG. Since then, we've come to find out that the Hybrid does not work when the air conditioning is on. Really? I live in Florida! The air conditioning is ALWAYS on. It would have been nice if this were brought to my attention by the dealer, prior to me leasing the car.
Don't Do It!
Kristen Sotos, 10/30/2015
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
30 of 33 people found this review helpful
I purchased my 2014 QX60 after thoroughly researching all mid sizes luxury SUV's. I have always driven a Toyota so this was my first experience owning an Infiniti. The car worked beautifully for 18 months. THEN.... Car starting having start up issues on July 2015. Several times a week it would take 3-4 tries to start the vehicle. I presumed it was the battery. At that time they the dealership jump started my battery which they said was still good and told me to drive my car more often. Lol! Then several weeks later problem with starting the car returns. I hold off on bringing the car in until September when the car does not start one morning. Infiniti road service jumps my car and the dealership agrees to replace my battery. Three days later my car stalls twice while driving the car in reverse and the power steering fails while vehicle is in drive. Took the car in the next morning (Monday) and they checked it and said everything seemed fine:( LUCKILY while pulling the car back from the service garage the car stalls for the service technician. At that point I was given a loaner vehicle. During this visit they noticed that a wire was loose underneath the car. I believe it was the body control module wire that was loose. For this visit they really thought they had the problem solved and return the car to me the following day. Four days later the car stalls again while driving and does not starting on the first try. I returned it to the dealership and got a loaner for the second time. During this time they replaced the hybrid battery as well as the key remote battery and they even replaced the new battery just to make sure all batteries were new at the same time. The kept my car for 2 weeks just to be sure it was fixed before returning it to me. Four days later car takes 3 tries to start so I take it directly to the dealership and got another loaner vehicle. During this visit they have been replacing both the hybrid computer and the body control module computer. They have had my vehicle for 3 weeks. The vehicle is still not working so now they think they will replace the harness! Oh and by the way, while the vehicle was at the dealership for 3 weeks parallel parked in an unofficial parking spot in a lot that is overcrowded a delivery truck backs into my vehicle and now the side bumper needs to be replaced. Estimate for damages is 4000 K! I have never has this kind of experience with a car in my life. My first Luxury vehicle is my least reliable car ever. I have started the buy back process with Infiniti and I will do my best to warn others to not waste their time or money on these cars.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission Problems
Round Rock Texas, 03/23/2017
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
10 of 10 people found this review helpful
Do not buy the 2014 QX60. Major transmission issues. The car shudders at low speeds (slight uphill). It's as if it cannot get from 1st to 2nd gear properly. I've already had the software reset for the transmission and just today I've had the valve replaced. After searching the internet, this problem is occurring with many of the 2014 QX60's out there. I had a Toyota Sienna before with ZERO issues. We bought the QX60 because she wanted "luxury". All we got was a big headache. We plan to sell before we have to deal with changing out the whole transmission. I will never buy Nissan or Infiniti again.
- Technology
- Performance
- Comfort
- Reliability
- Value
Not what I thought I was getting
skill1, 10/31/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
15 of 16 people found this review helpful
We purchased this car brand new and were excited to size down from a Suburban. By 8000miles we started having problems and had to have the transmission replaced before 10,000. Thought it was a fluke but asked 2 other carpool moms and they have also replaced their transmissions! Considering returning under Washington's lemon law. This is not what we expected with a $60,000 car.
Problematic Car
Steven S, 08/17/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
14 of 15 people found this review helpful
This car has had many issues which include electrical, transmission and fluid leaks. The MSRP for this vehicle was almost $60,000. Infiniti USA was not helpful in resolving the issues nor was the dealership where the car was purchased. My wife and I have spoken with other individuals who have had many problems with the same vehicle. I will never buy an Infiniti/Nissan again. I recently saw where Infiniti's quality ratings were at the bottom, no surprise there.
- Performance
A Piece of JUNK!
HAWK, 01/29/2018
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
8 of 8 people found this review helpful
I owned this car for 8 months too long! I wish I had done my research. Upon purchasing this vehicle the rear differential went out at 50k miles. After replacing the rear differential, I noticed stuttering and poor acceleration in the transmission. I took it to the dealer and they updated the software, but it didn't cure the problem. Long story short, they ended up putting a new transmission in. I have had to replace and entire headlamp because the seals went bad and condensation in the lamp was causing a shortage in the bulb. After they fixed that headlight the driver headlamp suffered the same issue. Went back to the dealer for an oil change, but noticed my engine light on, they discovered that I needed a catalytic converter and a catalytic manifold system!!!!!! This was the WORST car I HAVE EVER OWNED! DO NOT BUY THIS CAR!!! That CVT transmission is garbage!!!!! I can go on and on about repairs and how god awful this car is. Just leave it at the dealership!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
What a dissapointment
infinitino14, 12/10/2013
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
8 of 8 people found this review helpful
I purchased a 2014 QX60 two months ago. . In the 8 weeks that Ive owned the car, it has been in for service 4 times due to design, manufacturing and workmanship issues from both Infiniti and the dealer. First is a harness issue on the windshield. Was fixed, then fell off again after the dealer left fingerprints all over my car. Then the driver side heat and heated seat did not work. It was supposedly fixed, but the day we got it back, the heat was still broken, the steering wheel was misaligned and have had issues with gears getting stuck when trying to shift. The topper was today, when the dealer picked up the car to fix the heat and the car literally sputtered out of my driveway.
QX60 is not for everyone
qx60driver, 04/19/2015
updated 07/08/2024
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
12 of 13 people found this review helpful
Happy July 4th, 2024! Crossed 160,000 miles during the road trip in West Virginia this week. Runs great!. The longest road trip was from Maryland to Colorado a couple years ago. Over the last weekend being stuck in NYC traffic for hours, CVT seemed ran hotter and stuttered a few times after complete stop then go. Ordered an off-market oil cooler and will install soon. It is known Nissan CVT runs hot and the OEM oil cooler is not adequate at certain situations such as summer hot weather, stop/go traffic and long idling. At highway speed, this is not a problem. I change engine oil every 5,000 miles, change CVT fluid every 30,000 miles, flush cooling system every two years. On 3rd battery, 5th set of tires, third set of NGK spark plugs. We have a newer BMW but we are much more confident with QX60 for family road trip. June 2021 update. 118,000+ miles. 25.1 mpg. Our family road trip car to 30 states. I did all the engine oil changes and CVT transmission fluid changes. On the third sets of break pads, 2nd battery, 4th set of tires. Thinking spark plugs should be changed. It does it's job well. After driving a G35 for 13 years, it took a bit to get use to QX60 Hybrid. It is perfect when you drive the wife, 2 kids and their stuff. And you still have room to offer another family to come alone. Or like me, you do not remember when was your last speeding ticket. My last one was 17 years ago. I know we need a minivan but can not imagine being seen in one. QX60 fits the bill, plus the 4WD. I enjoy seeing 26 to 29 mpg routinely with regular gas. My record is a 38.1 mpg on a short 10 mile run. Having kids changed my perspective. I no long focus on 0-60 numbers. Someday, I will have my sports car with no child seats. I also got 17 mpg when try to match my G35 experience. Update, April 3rd, 2016. 27,000 + miles later, QX60 Hybrid runs well. Overall, I am at 25.5 mile/gallon, I did manual calculation for 12 month driving, recording miles at each gas fill up. I drive highway 70 miles during the week, and all local during weekends. Before QX60, we always take my wife's ML350. Now, kids just go to QX60, it is so comfortable and roomier. No issue, not a single one. I did oil and filter changes myself every 5000 miles with full synthetic. I do not go to dealer for services, other than tire rotation. My next car is either a 911, GT-R or Tesla Model S, keep on dreaming while driving +/- 5 miles within speed limit in my QX60.
- Performance
- Interior
- Comfort
- Reliability
As much time in the shop as at home
hotrod5, 10/27/2014
updated 10/27/2016
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
10 of 11 people found this review helpful
First high-end vehicle I could afford, but maybe I should have kept my Hyundai Tuscon. It cost half as much as the QX60 and had NO maintenance issues. This is a pretty car,but it's a rattle trap. It has been in the shop at least four times and they still cannot get rid of them. The airbag indicator light has been "fixed" 3 times. The roof rail was replaced because the rubber sealing strip kept coming out at highway speed or a washing. Obviously poor construction or engineering. The dealership has certainly tried to make it right, but all the fun and pride of ownership is ruined. Each repair visit took 5-10 days! I should have gone with the Acura MDX as my brother suggested. UPDATE: The dealership bought back the car if I would buy a new 2015 QX60. So I did. It has some squeaks and rattles also, but not nearly as bad. It has had two recalls which have been done. I really like this vehicle and hope I can keep it for at least 150,00+ miles.
- Performance
- Interior
- Comfort
- Reliability
New Transmission on my 2014 SUV QX60 Hybrid
qx602014owner, 07/07/2015
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
6 of 6 people found this review helpful
I can't believe how many problems this car has with only 10 months old. First the headlamp had to be replaced, next the complete headliner also replaced ($4k value) the window motor wasn't working, passenger door not opening from inside (no child lock on) and now needs new transmission [non-permissible content removed]! It's a nightmare, I also drive a 1997 jaguar xj6 that only asks for gas! Ahh! and the MPG illusion never goes above 19mpg average. Complete disappointment. i live in NYC if anyone around has same problems, check New York Lemon Law.I may use it soon!
Wonderful Hybrid SUV
LVD, 04/08/2022
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
6 of 6 people found this review helpful
So after I read some negative reviews about this car, I thought I better chime in for those looking to buy a used version. I have had this SUV for almost a year and it's my first Infinity. I would DEFINITELY buy another. I LOVE THIS SUV. I have the Hybrid version and I live in a rural area with low hills and LOTS of wind. I am getting between 22 and 26MPG using regular gas. Much of that depends on the wind in my area. But I had to make 2 trips a day 60 miles each way four times a week for almost 5 months after I bought this car. The RIDE was second to none and I drove an Acura MDX for almost a month doing the same trip that gave me a backache and I pretty much hated. The QX60 is comfort ALL THE WAY. Plus I was getting between 26-29MPG. I was using premium gas during that time and have since switched to regular as gas prices have risen, but the change in mileage is minimal. The car is a little sluggish during full-on acceleration. But I don't care about that, it's not why I drive an SUV. I have two dogs. One 150 pounds and the other 35 pounds. They fit in the back with the third row down with lots of comfort and space. I can even put a large dog bed back there with them and they have plenty of room. I LOVE the way the 2nd-row seats maneuver. So easy to move and put down so I can get things in and out of the back without going through the hatch. The controls are ALL in the right places with this car and are easy to navigate. I am considering getting a tow package in case we want to do some camping. This vehicle, while not super powerful can pull a lightweight camper with no issues. I will certainly look for another hybrid on future vehicles, especially an Infinity. This car really exceeded my expectations. Other than regular oil changes and a new set of tires I have had very little maintenance with it. It currently has about 90,000 miles on it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst new car I've ever purchased
Worst new car purchase ever!!!, 12/03/2016
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
6 of 6 people found this review helpful
This car has been at the dealership for repairs more than my 2005 work vehicle. There have been problems with the gas hand jumping drastically; front passenger air bag sensor (several repairs); roof rails coming apart; and most recently the transmission had to be replaced.. I will be getting rid of this car as soon as I'm able to and never will buy any Nissan / Infiniti product ever again. This has been the worst new car purchase I've ever had. Thanks for a lot of inconvenience and unreliability at a considerably high cost.
- Performance
QX60 transmission failure @ 300 miles
dmitryo, 07/25/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
23 of 28 people found this review helpful
Worst experience ever, Transmission failed after 300 miles. Infiniti refuses to replace the car. Car is in the shop longer than was at my house. Customer care does not return calls and this has lasted over a month now. Had very scary experience entering the highway when transmission gave out.
Disgusting Car.
Dimitri, 11/24/2016
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
5 of 5 people found this review helpful
I bought this car with only 18k miles on it and since that I have driven 30k miles. Within these time dealership had to change Transmission 3 times, Stereo Cluster 5 timea and they still doesn't work. DO NOT BUY THIS CAR. Built in USA by USA and IT Freaking DISGUSTING!!! Breaks apart, Noise, Bluetooth connectivity? Forget about!! I have had Infinitis for 9 years and now I hate it!!! Am miserable with this car. Sometimes ready to smash it to a wall!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Look before you leap!
jpsctt, 12/28/2017
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
5 of 5 people found this review helpful
Comfortable, spacious and smooth riding SUV that is a pleasure to drive. However, the car is unreliable with a CVT transmission that has been replaced twice. Excellent service from Infiniti. Although a very nice vehicle, I would not trust it on a long trip.
3 Months - More Pro's than Con's
vances, 01/19/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
8 of 9 people found this review helpful
After 6k miles, averaging 21 mpg with a mix city/hwy driving. Previous vehicle was LR3, which sits very high. Took some adjusting to a more sporty luxury vehicle. I don't feel like I'm on the ground, seat height is good, not commanding. Ride quality is superb! CVT transmission took some adjusting, but I have really grown to like the quick drive quality in sport mode. It is plenty fast for me, can't wait to drive it on the expressway each day. Great family vehicle for trips and activities. Loads of room and an airy feel equal to the rover with even more leg room in all 3 rows. Con's: Needs an app based tech system. Doesn't read texts, requires too many voice prompts for calls and navi.
Horrible dangerous car and poor Infiniti support
Arun K, 05/18/2018
updated 11/29/2021
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
8 of 9 people found this review helpful
Beware the car has a serious problem where it decides not to accelerate. May have to do with the car sensing wheel slippage. The transmission issues or well documented but this equally dangerous issue is being ignored. After numerous efforts to get this fixed thru the dealership and Infiniti, the Infiniti consumer affairs team says it's a characteristic of the vehicle and not offering a fix. DON'T PUT YOUR LIVES IN THIS CAR !!! Selling mine asap. Update. Got rid of car. No fix for this problem per NISSAN
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Tried ALL luxury cars, this is the BEST
dgg3, 12/23/2014
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
7 of 8 people found this review helpful
We test drove every luxury SUV on the market today, even the gas guzzlers. As soon as we pulled out of the car lot, we knew this was the one. Great performance, reliability and more. I have had a Lexus 4 door car, and a Mercedes E class. This is by far the best of them all. The price is descent. And all the complaints here, sounds like the repair shop is the problem. Erg, I understand the aggravations, but trust me, Mercedes and Lexus is just as bad. Sucks when you pay good money for bad service. Even had a Toyota, same crap there too. By far, this SUV is a great choice.
Love my car, but...
wpgirl, 06/18/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful
I gave performance a 3 because at times when I go to accelerate, it is not smooth. I was sitting in traffic and when it was time to move, I pressed on the gas and the car did a sort "chug, chug, chug" and a vibration when it moved. Has anyone else had this problem? I've taken it in for servicing, but they don't know what the problem is.
Nightmare car transmission issues 2014
MK, 07/29/2019
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful
This is the worst car I have ever owned replaced transmission covered under warrenty 2016 Now 2019 transfer case just broke not covered car cannot be driven I'm told by Cochran (pittsburgh company) car is worth less then it would be to repair it. So horrible trade in offer and horrible customer service and communication . It's been 1 week and no actual official trade in offer still .
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Six years in with no regrets.
Grass Valley Guy, 04/13/2020
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful
I bought this car in Feb 2014 and have not had any problems with it. After reading all of the horrible reviews of it, I thought that I had better let others know that this has turned out to be a very nice car for me. Good power, all around camera is very helpful, adaptive cruise control works very well, and the gas mileage has been great for such a large vehicle. I usually get in the mid to upper 20s even when I'm pushing 70+ on the freeway. I was a bit afraid about the light colored interior soiling easily but that hasn't been the case. It cleans up nicely and still looks brand new. Nav system is fine although I did buy a kit that allows me to bypass the restriction on using it fully while the car is in motion. Sensors all work very well and the cameras have good clarity. I have not had to replace the battery after six years although every couple of months or so I do put a trickle charger on it to keep it in tiptop shape.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Excellent vehicle if you can live with rattles
texas81, 07/27/2014
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
4 of 4 people found this review helpful
Our QX60 is a great all-around vehicle. It has excellent rear cargo storage, the seats are comfortable, and fuel economy is very good for this segment. We would be completely satisfied except for one major flaw- rattles are abound in every corner of the vehicle. Within about 1,000 miles, the doors started rattling. Soon thereafter, the dash started rattling in multiple locations. We love so much about this vehicle, but the rattles are such a daily annoyance that this will likely be our last Infiniti. Such a disappointment for an otherwise excellent vehicle.
Please do not buy QX60
SV, 04/15/2019
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
4 of 4 people found this review helpful
You buy you die. This vehicle has given me a a major repair every single year of its 4 years of life so far. Parts just fail, vehichle stops on the roads and does not move. I had a Camry that did not do any of this for 10 straight years
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
So far So good
crash, 08/26/2015
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
6 of 7 people found this review helpful
The reviews I've read sound scary! I haven't owned mine long but I've done a long road trip with it. Others have mentioned poor gas mileage. I don't fully disagree, but I've been watching my driving habits and my mileage has been improving. At first I was getting a combined 16.5 mpg. My overall average has improved to 21.5 and my last few fill ups were around the 23.5 mpg range. I now leave it in ECO mostly and switch to sport in city traffic or when I know I'll need more responsive acceleration. I haven't had any quality issues yet with trim or paint, but do worry about that as the trim pieces do seem a little fragile or cheap. So, I am concerned based on other reviews. But, so far I LOVE this car. It is very quiet which is important to me. Its a very smooth ride too, also important. I just returned from a 7 day, 2700 mile road trip and I find the car to be very comfortable. I bought this car used, and had planned on buying the Audi Q7, but was having difficulties finding the right used one at the right price and then drove this and loved it. I should mention that the one I bought came with all the packages, and I'm very pleased with all the features, especially the adaptive or intelligent cruise control. So, so far I'm very happy, and hopefully I won't have some of the problems others mention.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Built to perform
california11, 06/08/2014
2014 INFINITI QX60 Hybrid 4dr SUV (2.5L 4cyl S/C gas/electric hybrid CVT)
8 of 10 people found this review helpful
I bought the fully loaded QX60 Hybrid Front wheel in March 2014. I enjoy the smooth, comfortable and quiet ride. I just made it to 5000 miles. I mostly drive in a normal mode, shown by the "dot" on the dial knob.The city and highway mileage combined gives 26 MPG. For the highway, it gives up to 29 MPG. Look at the MPG bar on the center display panel and learn to drive accordingly to get better MPG. When possible, hit the brakes slowly and see how hybrid battery charges. No premium gas needed. It is not a race car, but if you want to drive that way you can (switch dial to sport mode), may not get best MPG.
Best hybrid ever
John Soesbee, 12/25/2017
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
3 of 3 people found this review helpful
I have driven this car for 96000 miles and only changed the oil at 9000 mile intervals. Great ride, even with 8 people on board. This mileage is primarily interstate. Never used off road. This SUV is AWD, BUT Not as good in the snow as I would have liked. Tires were changed at 73000, but still had inspection passed tread.
- Performance
Not Mechanically Sound
DSSanDiego, 05/26/2020
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
3 of 3 people found this review helpful
Experienced the same CVT problem that Infiniti settled a class action lawsuit for, but because I didn't report it until after the extended warranty expired I wasn't covered. Dealer knew all about it, and warned me he doubted they'd do anything. Want me to pay $6k to replace it. Short story, don't buy a Nissan or Infiniti.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Very safe!!!!!
Stefani Anderson, 02/28/2019
2014 INFINITI QX60 Hybrid 4dr SUV AWD (2.5L 4cyl S/C gas/electric hybrid CVT)
3 of 3 people found this review helpful
I’ve had issues adjusting to the cvt transmission and some loss of power when switching from hybrid BUT I was T boned today and if it weren’t for the amazing design of those side airbags my son and I would be critically injured and we walked away with cuts and bruises!!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Wouldn't but it
Robert, 11/03/2016
2014 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful
Transmission doesn't work right sometimes it shakes when taking off, the sun visors had to be taken off wouldn't stay up on both sides and the warranty doesn't do anything for ya, you keep getting letters tell you about the problem and will get a hold of you when it can be fixed. I have never got a letter to bring in to get repaired. My wife and I do love the way it rides and handles just don't get any support
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
LOVE this car
baflyfisher, 01/31/2014
2014 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
10 of 14 people found this review helpful
We opted for the Infiniti QX60 after some research and having it in a list of "maybes", but we were unexpectedly sold on the vehicle by driving it! Whoever wrote the review about the car being "sluggish" or handling sluggishly obviously drove a different car than this one. This QX60 has excellent acceleration getting on freeways and it is incredibly well designed from a space utilization standpoint and for comfort of driver and occupants. The ride is also more quiet than any of the competitors we tested. I would also be quick to say that our new car has only 3000 miles on it. Nothing at all has gone wrong to this point. This car is a winner for families with kids.