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Used 2019 INFINITI QX50 Consumer Reviews

2.9 out of 5 stars
81 reviews

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Pros
Cons
4 out of 5 stars

Overall nice car, not great service

Ms Mac, 09/21/2020
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 1 people found this review helpful

I bought the 2019 Essential model in Oct 2018 and have had the car for 22 months. POSTIVES: smooth luxury ride. The features are nice and I love the leather seats. I wanted a luxury vehicle and it feels and looks amazing. NEGATIVES: slow response due to CVT, even in the turbo sport mode. I cannot get the nagivation system updated so I have to use my phone for accuracy. The new 2020 version offers Android auto...good move. Most disappointing was the service of the dealer. 2 months I. Owning g the vehicle the infosystem would lock up, prohibiting the use of the phone or nagivation features. I took the car in and they could not replicate the issue. I dealt with it for a year. A co-worker said he had the same issue and the dealer had a fix. I took my car back in for a whole day, and not resolved. Finally on the third time and 18 months later it has been fixed. Also I have contacted two separate dealers to obtain touch up paint. Still have not been able to get any. Even with those issues, I love my car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Essential trim = essential repairs

Lysa, 03/19/2022
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 2 people found this review helpful

This car looks and feels cool but it’s reliability is a 0/5! I have the $49k essential. In the first year of me having it, it was in the shop 4.5/12 months due to electrical failures and I literally drove every model they had while waiting. My power seat stopped working and stopped in the exit position so when it was time to drive, I couldn’t reach the pedals or drive comfortably so it was dangerous! Apparently it took that long Bc infiniti didn’t make back up parts. That’s pathetic! Fast forward to a year later, it went back to the dealer 4 more times; one because the trunk wouldn’t open at all with any button. They had to keep it 3 weeks for that. The other 3 times it was because my car just stopped on the road...WITH MY BABY IN IT! I’m sooooooo beyond frustrated with this car and all of its issues! For a 50k car, infiniti has a LOT of work to do! These are lemons and infiniti needs to give all our money back!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2019 INFINITI QX50 for sale near you
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5 out of 5 stars

Love my qx50

Igor T, 01/10/2021
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
1 of 2 people found this review helpful

Have it for over 2 years, zero problems, you get all high end car features at half a price

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

best car to drive

prabaa, 02/05/2020
2019 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
1 of 2 people found this review helpful

This car is such a beauty... seamless driving .. spacious leg room !! luxurious to look, feel and drive. Just one thing i notice is that sometimes the car makes a lot of noise when you start driving and eventually the noise fades. and I do not know why. Got this car 4 months a go and is due for service,guess that should solve the issue.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

PRETTY IN RED!

Stephanie Ducram, 04/02/2019
2019 INFINITI QX50 ESSENTIAL 4dr SUV (2.0L 4cyl Turbo CVT)
4 of 16 people found this review helpful

I purchased the 2019 QX50 Essential May 2018. I love this vehicle. When we first purchased we had one minor issue with the engine revving up. We took to Palm Beach Infiniti Dealership and had to leave for about 2 weeks until engineer came up with a fix and after that we have not had any problems. We purchased it from Daytona Infiniti and if you live in Florida I would recommend that dealership as they were so nice and accommodating. Palm Beach Infiniti can use a lesson in customer service as they are not as friendly as you would think which is the reason we drove over 3 hours to purchase from Daytona Infiniti. We have taken several long trips to Georgia and have had no issues and the ride was smooth and quiet. Very Comfortable! I had my oiled changed for the first time at 7500 miles and the Assistant Manager Chris Tyson who was my service advisor is very rude and comes across as a snub - never returns phone calls. I am hoping I don't have a lot of issue with vechicle cause I don't like the non-responsiveness of no return phone calls. I would say the only downfall to owning this vehicle is where I have to have it service (Palm Beach Infiniti) since my current interaction has not been pleasant other than that love love love it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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