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Used 2016 Hyundai Tucson Consumer Reviews

3.0 out of 5 stars
207 reviews

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1 out of 5 stars

Don't buy it

Dr.Phil, 06/25/2016
updated 01/06/2017
2016 Hyundai Tucson Limited 4dr SUV (1.6L 4cyl Turbo 7AM)
19 of 20 people found this review helpful

At any milage this car can fail to start after a stop including while waiting to make a left turn into traffic. You will be told it isn't broken so it can't be fixed, they never heard of this issue before, you are not driving properly. Hyundai knows about this issue, many "tickets" have been opened ,they are "stonewalling". Check out other blogs, so far I have counted 90 people who have had this transmission issue and I suspect that is a fraction of what the total will be. The warranty that is so impressive was ignored because while the car did not work it was not broken.That should be a warning to all Hyundai buyers.

Safety
3 out of 5 stars
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2 out of 5 stars

This car is unsafe to drive

Lenny, 08/16/2016
2016 Hyundai Tucson Sport 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
19 of 20 people found this review helpful

I test drove this car righ after this model arrived at my local dealership. Liked everything about the car except one fatal flow - the DCT transmission failed to move the car from the intersection when the light changed to green for about 5 seconds after I depressed the pedal. The dealer made an awkward attempt to convey that this is normal for this transamission type. I turned around, drove back to the dealeship and parted our ways. If I ever drive this car agin - I would like to invite the company management family members for a ride along and see if they value the lives of their loved once the same way they value the lives of their customers. Please stay away from this car - it may get you killed.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

Wont buy another Hyundai

Jason Powell, 07/31/2016
2016 Hyundai Tucson Eco 4dr SUV (1.6L 4cyl Turbo 7AM)
11 of 11 people found this review helpful

This is my first Hyundai and it has left me stranded in an intersection twice trying to turn. Car wont go anywhere. Have to shut it off and restart it.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Should have had me at hello.

M. Fitzgerald, 10/27/2016
2016 Hyundai Tucson Eco 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
11 of 11 people found this review helpful

The looks are what get you to the dealership right? In it's market space, the redesigned Tucson is sleeker than everything else. The exterior looks futuristic without being over the top. The interior is wonderfully laid out and minus being unable to get my seat JUST right (the headrests are simply odd) and maybe a few too many blind spots, it is knockdown awesome. But then you drive it. During the test drive you can feel a bit of sluggishness coming off the line, and you are reminded by the salesperson that this car comes with a fancy "dual clutch transmission". So you think, "well, brand new car, probably something I can get used to". But you can't get used to it. You can't get used to driving a stick without it being a stick. You cannot get used to the rules having a dual clutch transmission comes with ("don't creep up on the car in front of you in traffic, wait until there is some space and then pull forward". Seriously?). But you bought it and you just think that over time everything will be ok. And then comes the gear stalls. When you are in first gear and the DCT doesn't engage second gear, but the computer thinks it did so now your in some odd wonderland between first and second, sort of gliding (or stalling is more like it). And if you stomp on the accelerator, nothing happens....you've got to "tap, tap tap" the gas pedal and get third gear to engaged. And after you shut the car off for a bit and come back, it's like nothing ever happened and the dealership just claims ignorance. Its really unfortunate to lose as much money as I will when I offload this and go to something else, but I feel less and less safe every time I drive it.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Another Tucson that could get someone killed.

Steve, 08/10/2016
2016 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
18 of 19 people found this review helpful

Purchased car four months ago and loved it until about 3500 miles when the transmission started acting up, at an intersection, step on the gas and car goes nowhere, just like you're in neutral. Took in in to the dealer was told the tranny needed a software update, got it back the next day took it for a long ride in the mountains and guess what happened. Dealer doesn't know how to fix it now, started a case with Hyundai, I am refusing to accept it back from the dealer until it is safe. Got a call from Hyundai a few days ago, they tell me they are working on a fix but it is three to five weeks out, they did however, offer to buy it back. I read the sample buyback letter and it looks like if I accept the offer I will pay for mileage, lose the money paid for gap insurance, and since I was about $1800 upside down in my trade in I will owe that money too, great, I will owe $3000 and have no vehicle. Awesome service for a defective car that could have killed someone. Thanks very much Hyundai, my fifth new Hyundai purchase will be my last.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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