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Used 2017 Honda Ridgeline Consumer Reviews

4.4 out of 5 stars
216 reviews

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Pros
Cons
3 out of 5 stars

Roomy and Smooth, but experieced a few glitches

joe Russo, 09/25/2016
updated 03/30/2020
2017 Honda Ridgeline RTL 4dr Crew Cab SB (3.5L 6cyl 6A)
17 of 21 people found this review helpful

The interior crew cab is the most roomy and comfortable of all the competition. And the ride and power are awesome. But not without its problems. The truck was delivered with one of the engine mount sensors disconnected which gave it a rough ride. After this was addressed the dash instrument module plastic window began to rattle and vibrate at various speeds. Also when driven on the highway around 70-75 in ECON mode coupled with cruise control, the engine vibrates and causes the dash to rattle. I returned the car to the dealer to fix (they were unable to fix) and the loaner civic they gave me was very cheap and plastic and also rattled so I think the quality at Honda has become hit and miss. This truck is truly amazing at its best, and around town I don't experience any of these issues. But on the highway, the dash rattle and vibration is not acceptable, and I don't intend to buy another Honda. Update: The truck got BETTER with age. All the issues were addressed by the dealer. Love it

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Don't believe all the great reviews

Jason, 03/10/2017
2017 Honda Ridgeline RTL-E 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
16 of 20 people found this review helpful

I had really high hopes for this new Ridgeline, but after driving this vehicle for the last 8+ months I can say that it's a real disappointment especially compared to the previous generation. I had a 2008 Ridgeline that I really liked, but the new one is nothing like the previous generation. The new Ridgeline just doesn't have that nice solid feel that the previous generation did. The biggest issue with the new Ridgeline is stability. The steering is over-powered and light feeling as well as being overly sensitive to the road surface. This leads to a lot of road vibration in the steering wheel. Some reviewers have stated that there isn't much feedback from the road. Since driving this vehicle for 8+ months, I can say that it's not that you don't get much feedback. It's that you get the wrong feedback, and too much of it. Small insignificant road imperfections (small bumps, small cracks, etc) cause feedback into the steering wheel where you would expect to not even notice. I will concede that some of the steering issues that I've stated could be due to the lousy Firestone tires that come on the truck. The suspension is just on the edge of being bouncy, so when driving it feels a bit like floating around on the highway. This leads to the truck being very sensitive to even light breezes making driving on windy days very difficult. Other poor design issues: When coming to a complete stop, the truck rocks back and forth about 10-12 times before becoming motionless (which is weird as I've never experienced this on any other vehicle), the heated seat switches look and feel like they came out of a vehicle from about 20 years ago, many of the safety features are intrusive (such as the Collision Mitigation Braking System...if it worked better it would be ok), the entertainment system is a bit clunky (it's running a VERY old version of Android), the rear hvac controls are located with the main hvac controls (this doesn't even make sense especially in the RTL-E which is the trim level that I have). The biggest build quality issue that I've noticed is that both front doors are not mounted straight (it's not noticeable on mine unless you look closely, but once I noticed it I see it every time I get in the truck); however, there were a couple of others that have been corrected by the dealer (including something that was broken). On the positive side, the truck has a comfortable ride, the seats are comfortable, the technology is much better than previous gen, the look is much more truck-like, the brakes are pretty good, the engine is pretty good (although it could use a bit more low-end power), the transmission is pretty good, better fuel mileage than the previous Ridgeline.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great Sport Utility Midsize Truck

Skip M, 03/20/2017
updated 09/30/2024
2017 Honda Ridgeline RTL-T 4dr Crew Cab SB (3.5L 6cyl 6A)
7 of 8 people found this review helpful

I have had my RTL-T for 5 years now and love it! My main disappointments are the technology and interior storage compartments. Cup holders need to be like the Odyssey with flapped inserts so you can put a standard plastic water bottle in them and not have it jump out on turns and speed bumps. they are to large and have no flaps to support the smaller cups and water bottles, the door cavities are very small and shallow, water bottles will not fit in any of the door cavities/pockets and there is no holder for them in the door. there is a shallow square french fry container holder which is not good for much. The Ridgeline could have done better in using the wasted space in the 12 inch thick door its sister the Odyssey does. The 8 inch touch screen is nice but it is kluge to use the volume controls are hard to fumble with and the tuning is hard on the radio. The Garmin Nav system had 2015 maps on it and the Android OS that runs the head unit behind the 8 inch screen was from 2010 android 4.2.2 and is incompatible with google play try to use it and you get no longer supported version. So the bottom line is i really like the ride, comfort, power, MPG, utility and looks the technology leaves a lot to be desired. I now have 50K+ miles and just finished a 1200 mile trip to Florida for a spring break. Going down on a cool (50 deg) day with some open road on I-75 most of the way got 28.8 MPG running at the speed limit most of the time. So bottom line my first impressions are still valid. Have not looked at the new models but the best hope is Honda improved the electronics. For the money when I purchased it in February 2017 you can beat it for a mid size truck for a suburban home owner. If you are looking for a big honking hulk this is not it. It is easy to park has sufficient power to haul a small bass boat. September 28, 2023 update.. 65K+ still impressed with Ridgeline although had to have tech bulletin work on torque converter not locking up properly and causing a lope Honda calls it judder. This consisted of software update and flush transmission fluid and refill. Also safety recall for review camera cable replacement because of breaking because of routing in the tailgate. Still pleased with the midsize truck ride and economy.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Tonneau cover water leaks

Jim, 03/20/2017
2017 Honda Ridgeline RTL-E 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
29 of 39 people found this review helpful

The 2017 Ridgeline has a design that allows rain water to enter the truck bed, even when covered by a Tonneau. Its because its unibody. Owners need to be aware of this before they buy ANY Tonneau cover. Look at the TOP ABS rail of the truck bed where it contacts the cab window. You will see a rectangular opening in both corners, where the right side and the left side contact the truck cab. Gently pour a bottle of water in this hole. The majority of the water drains out the bottom of the truck and hits the ground. However a portion of the water drains into the truck bed. So, ANY Tonneau cover will let rain water in. It will probably leak with a cab-height shell also. And actually, all the rain water that hits the roof of the truck and drains down the rear window is liable to go into the bed through this hole too. There is no seal by design. A topper supplier told me that as of March 2017, Tonneau cover maker ARE is aware of this and trying to engineer a fix. Just FYI.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

You will never know your driving a truck

Daniel J Edwards, 09/30/2016
updated 04/06/2018
2017 Honda Ridgeline RT 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
14 of 18 people found this review helpful

This truck is very quiet and smooth, the corning and ride are so controlled that you will have to constantly remind yourself that you are driving an AWD truck and not a fancy European sports sedan. I had to drive 200 miles to a dealer out of my area to get the base model RT with AWD. My trip home was a mix of four lane Highway, small towns with a lot of stops, school buses and school zones yet I still managed just under 28 MPG. I hooked my trailer loaded with my Argo 8x8 just to see how the Ridge Line would respond pulling 2000 pounds. Hooking the trailer was very easy because of the excellent back up camera. Once underway the engine worked a little harder than I expected but the truck handled the load without any drama. I fully expect to get over 20 MPG pulling my trailer loaded with an Argo 8x8 and lots of equipment, that kind of fuel mileage is impressive for any truck. The truck impresses in little ways. While I was driving home several large bugs hit my windshield. Instead of splattering as I expected they passed over my truck. When I got home I noted the very steep rake of the windshield, it may not seem like much but it kept the window clean and adds to the RT's ability to ease down the highway on windy days. The seats felt a little firm at first but after I settled in they were quite comfortable. I was really disappointed that my standard RT didn't come equipped with an XM radio but the standard AM/FM has excellent sound quality and picked up distant stations without an issue. This truck is very easy to get in and out of and is super quiet on the highway with a ride quality that will remind you of an expensive luxury sedan. The engine is a little louder then I would like under hard acceleration but I can live with it. This truck is handsome. Maybe not the best looking truck ever built but better looking then the competition. The tail gate opens two ways and there is a ton of water proof storage under the rear of the bed that is easy to reach for loading and unloading and this storage area can double as an ice chest with a drain plug in the bottom. I am impressed by the composite bed which is strong, durable and resistant to dings and scratches. I wouldn't take this truck four wheeling but I am sure that if you use the AWD system within it's limitations it will serve you very well. If you want something that will serve your needs as a truck, keep you moving with AWD in winter driving conditions and drive and handle like a luxury car I don't see how you can do better then the Honda Ridge Line. Alright, just a few updates. The truck is averaging about 20.9 MPG in mixed driving conditions. It's not doing as well as I thought it would pulling a trailer with an average of somewhere between 15 and 16 mpg. I miss not having an XM radio and a dealer installed XM with a backup camera is over two thousand dollars. I still think the engine is a little to loud under acceleration but really that's about my only complaint. I have had the chance to use the AWD on three different occasions and was very impressed. The ability to drop into low gear and puck the AWD mode is a very nice feature and worked well for me when I had to drag a fallen tree across my front yard. I have also had to use the AWD mode pulling a loaded trailer up a step sandy hill that would have stuck a lot of other 4 wheel drive trucks, with the Honda it was no problem. I haven't driven this truck in snow yet but I am sure it's excellent traction and low center of gravity would work very well in winter conditions. More updates: The truck is not doing as well as I though pulling a trailer. I recently pulled a Trailer carrying my Mudd Ox to the mud nationals (approx 2200 pounds). The Honda delivered 13.3 MPG and labored pulling the trailer up the hills of Alabama and Mississippi dropping all the way to fourth gear at highway speeds on a few occasions. I am still not happy about road and engine noise under acceleration. This is a very nice AWD truck for a lot of conditions but don't expect it to preform well off road, there is simply not enough ground clearance and you your not going to go anywhere without tearing something up. If you need to pull a boat or an ATV for anything other than short hauls I suggest you look at a full sized pick truck. If your goal is to have a very nice truck to use in snow and winter weather or to occasionally use as a truck this will be the vehicle for you. This truck still makes for a very nice day to day driver that is easy to get into and out of. The ride quality and utility in day to day use is exceptional.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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