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Used 2020 Honda Pilot Consumer Reviews

3.5 out of 5 stars
110 reviews

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5 out of 5 stars

Black Magic

Ted T., 01/14/2023
updated 07/22/2025
2020 Honda Pilot Black Edition 4dr SUV AWD (3.5L 6cyl 9A)
0 of 0 people found this review helpful

We purchased the Black Edition trim on our Honda Pilot SUV. The vehicle has perforned flawlessly. Little amenities, like the heated steering wheel, and heated/cooled seats add to your comfort. With the back seats down, the storage capacity is terrific. Mileage is decent for a big vehicle— about 24 mpg on the road. Regular gas, too. Overall I would purchase this car again. Approaching 40,000 mikes, with no problems. A solid SUV.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

2020 Pilot Nightmare

Matt, 05/12/2025
2020 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

Bought Pilot Brand new in 2020. Transmission began acting up with 17,xxxx miles. Eventually went out at 48,xxxx miles. It was replaced under warranty. Dealer replaced pressure switches, reprogrammed and even tried to charge me to drain and refill trans fluid while it was under warranty. Please note my sister and really good friend had their transmissions replaced around the same mileage. Fluid was changed at the 20,000 mile intervals religiously. ($750) Radio popping sound was fixed under warranty. Just had fuel pumped replaced under warranty after waiting on part for 1 1/2 years. The pilot would sometimes stall when pulling out from dead stop or fail to accelerate under load. I was hoping the fuel pump would address this issue but unfortunately it is still there. Yesterday (5/10/25) emission control light came on dash. After doing a lot of research, seems like there is no concrete way to address this. Some say it could be injectors while other say cat converters. The pilot has 78,000 miles. This is my first and last Honda, I do not want to start throwing expensive parts at it hoping for a fix. I am less than a month having it paid off. Lucky me.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2020 Honda Pilot for sale near you
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4 out of 5 stars

great car. Fun to drive !!

bob baer, 05/15/2020
2020 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 2 people found this review helpful

Fuibd the Honda Pilot a great vehicle to drive and comfortable ro ride in.

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5 out of 5 stars

Nicely updated

Kim C., 05/04/2020
2020 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 3 people found this review helpful

We traded up from the 2018 to the 2020 Pilot. It is very similar but with some nice upgrades. We are definitely a Honda family and our new Pilot does not disappoint. It's beautiful.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2020 Honda Pilot Touring AWD

New Owner, 03/30/2020
2020 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 9A)
0 of 4 people found this review helpful

Pretty satisfied, so far. No problem and performing as expected. Very comfortable, not exactly sport car territory...

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