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Used 2020 Honda Insight Consumer Reviews

4.7 out of 5 stars
28 reviews

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Pros
Cons
5 out of 5 stars

It’s a great car!

Eric, 02/02/2020
2020 Honda Insight EX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
7 of 8 people found this review helpful

You’ll put on the power display and become obsessed with going EV as much as possible. The ride is very good and it’s very comfortable. You should be very happy with it if you get one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Complete Shut Down at 10k

Meighan, 09/13/2020
2020 Honda Insight EX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
18 of 27 people found this review helpful

I bought mine in late 2019. This car is basic. Not very comfortable, low power and a fairly rough ride. It moves around when it hits bumps and divets in the road. But more importantly, it completely shuts down when there’s an issue with the engine. Starting around 10,000 miles I have had to take it into the shop and been stranded. It is difficult to tow as the electrical shut down prevents the gears from going into neutral. They think it’s the fuel pump but there aren’t any fuel pumps available in the USA to repair the vehicles, so we haven’t proven that is the solution. Caution. This issue needs Honda’s attention before you purchase.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great Car with a Great Value

Ryan Frodge, 06/24/2020
2020 Honda Insight Touring 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
4 of 5 people found this review helpful

Great acceleration. Touring seems more like a luxury car than a Honda. MPG is great. Long drives are very comfortable with heated seats, lane keep assist and adaptive cruise control. Turns well and feel very smooth. Accelerates hard up hills. Drive good and looks good. Modern Steel with a black interior is the best color.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Luxury and eficiency in one car!

Dave Long, 11/17/2019
updated 11/18/2020
2020 Honda Insight EX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
9 of 14 people found this review helpful

Drive is easy and quiet. No road noise to worry about. Mileage is incredible! Overall exterior and interior is luxury - like and comfortable. Love our Hondas! ALso, Kudos to Apple Honda of York for their exemplary customer service!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Not a Prius.

Joe D, 08/18/2021
2020 Honda Insight Touring 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

I bought this car to replace my 2009 Prius only because it was totaled when an 18 year old driving his father’s pickup truck turned left directly in front of me in an intersection. I had no intention of disposing of my Prius which only had 89000 miles and had performed flawlessly since I purchased it new. I looked at the new Prius but hated the styling so looked at hybrid alternatives. The Insight is well-appointed, quiet and gets fantastic mileage, assuming you know how to drive a hybrid. After ten years with the Prius, I clearly do. I do miss the hatchback style of the Prius which is much more versatile. I also don’t particularly like the lowness of the Insight which affects the comfort of entering and exiting the car and makes driving over even minor road dips sometimes problematic.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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