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Used 2021 GMC Yukon Consumer Reviews

2.9 out of 5 stars
66 reviews

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Cons
1 out of 5 stars

Bluetooth, navigation & steering column problems

Gabriel, 12/19/2021
2021 GMC Yukon Denali 4dr SUV (6.2L 8cyl 10A)
4 of 4 people found this review helpful

Paid 72k for a "luxury" Yukon Denali and they can't even get the basics right. $15,000 cars don't have these problems. My Bluetooth audio connection works half the time. The other half I have phone but no music. And it's not the phone, its the car. Phone works great connected to any other Bluetooth car or device. And it's not only music, can't listen to books, podcasts, anything from phone. Already had to have the entire steering column replaced. It made random clicking noises for months and finally locked itself into the least comfortable driving position. Part had to be ordered so I drive this way for 2 months. By far the worst feature of all: the navigation is deliberately disabled while driving. It only works when in park. So the ONLY time I need it I don't have it. So the vehicle has no navigation. I have to use my phone like a teenager in an old car. I will never ever buy a GM vehicle for this reason alone. How dare you disable such a basic feature. This is allegedly a safety feature. Following that thinking, disabling the engine would make the vehicle the safest it could possibly be. And I suppose using phone navigation makes people safer. Absolutely pathetic. I miss my Range Rover.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2021 Yukon Denali

Frustrated Buyer, 11/19/2021
2021 GMC Yukon Denali 4dr SUV (6.2L 8cyl 10A)
6 of 7 people found this review helpful

Just don’t buy it, it will break down with faulty lifters. I know it looks nice but avoid at all costs. Don’t make the same mistake I did and ignore these reviews. Car broke down on a busy interstate in the middle of nowhere with kids in the back. Sat in the car waiting for a tow. Because of Covid, we couldn’t ride in the tow truck back to the dealer (they were closed anyways). An hour later we finally found a cab to pick us up and give us a $200 ride home. It’s been almost 4 weeks without a car and GM has been terrible to work with to get a loaner or rental. I will not buy another GM car again and you shouldn’t either. 5,000 miles on an $85,000 car. What a joke.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Engine Issue with Less than 8k Miles! 🤔

Janie, 10/03/2021
2021 GMC Yukon Denali 4dr SUV (6.2L 8cyl 10A)
6 of 7 people found this review helpful

Bought new March 2021. 6 mothnths and less than 8k miles in, engine failure! I loved my truck before then. Beyond disappointed. Dealership said it was the lifters in the motor. Motor literally sounds blown! TV's completely shut off when you forget to disable the autostart. That engine failure though... Scared of the future with it. 😭

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

I am happy with my purchase of the 2021 Denali.

Clark, 09/07/2020
2021 GMC Yukon Denali 4dr SUV 4WD (6.2L 8cyl 10A)
8 of 10 people found this review helpful

2021 4WD DENALI PREMIUM. Air suspension option is not available at the moment. The Denali has finally made the leap to the luxury segment. Interior in prior models was lacking for the price point. That and the previously cramped back row are what kept me on the sidelines. This new vehicle is well appointed. My other car is a luxury Sedan. So I’m slightly choosy on amenities, safety features, etc. The new Denali checks all of the boxes. The new dashboard shifter works. Not my favorite location though. Kudos GM!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Engin failure @-9k

TFlood, 10/21/2021
2021 GMC Yukon Denali 4dr SUV (6.2L 8cyl 10A)
5 of 6 people found this review helpful

82k Denali, less than a year old with just over 8,000 miles. Dropping it off at the dealership for what sounds like a broken lifter. Buyer beware.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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