2024 Genesis GV80 Consumer Reviews
Pricing
Problems
Navigation does not work. Outside mirrors have to be extended manually(intermittently) and dealer service is terrible. My calls are not returned. I purchased it from Tuttle Click Hyundai in Irvine, Ca.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Service Sucks
Purchase of vehicle was smooth. Vehicle has met most of my expectations. Service and sales departments, including general manager Jason Teague have not responded professionally to the high standards that they have set for this premium luxury brand. I was considering purchasing a second vehicle for my wife but I will look elsewhere due to their unreliability.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- 3.5T 4dr SUVMSRP: $48,99544 mi away
- 2.5T 4dr SUVMSRP: $46,80031 mi away
- 2.5T 4dr SUVMSRP: $44,57334 mi away
Don’t buy into online hype of value for money
We bought 2.5T with prestige package and were told that tech features and safety features are same across the board. This is all a lie. Genesis is cutting corners with their newer builds. They removed HDA 2 and downgraded to HDA 1 in newer models. The reason why people buy newer models is because they are superior in tech but no, not with genesis. Genesis cars are going downhill. 2.5T doesn’t have several features with prestige package. This includes soft close with doors. Power rear features are missing and what the cheapness doesn’t stop there. They remove spare tire to save Pennie’s over dollars. Nice way to deal with chip shortage. Terrible dealership service. Dealers don’t have a clue about car features and can’t articulate them. Service warranty that hides several iffs and else. When you pay 70k for a car you don’t expect a Subaru. But, wait. Subaru are much better cars than cheap Genesis. Don’t buy into hype. Stay away.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Fast, luxurious, fun
Just passed the 100 day mark and everything has exceeded expectations. Great engine, agility, luxury ride, interior, seating, fantastic stereo, customizability, tons of extras, kids love it. Only points if improvement: Comparing to our hybrid the gas milage isn’t great (14 mpg observed on average in city); back doors don’t open upon approach; need to plug in phone for CarPlay to work.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Classy looking head turner
I purchased a GV80 2.5t prestige. This is the 4th SUV I have owned over the last 14 years and by far the best purchase I have made. All my previous purchases were high end as well and this is the only one I keep getting stopped by strangers to ask about it and compliment it consistently. I was looking forward to getting a Genesis for a while now due to a great reputation but when I saw the 2023 myself and my wife said that is the one for us by far. This is the first 4 cylinder SUV and I was very impressed at the power delivered. The interior is exquisite and although I purchased the highest end trim I noticed even the base models come with more standard features than competing vehicles. It has all the bells and whistles and rides great. The safety alerts and the 3D image on the windshield giving you driving speed (besides standard location) are phenomenal. I am not the most tech savvy person, but once I got past the learning curve I was amazed at all the useful features it has and I still haven’t used everyone yet. It amazes me that I am able to have my SUV back out of a parking spot without me even being in the car. Hey, I am not going to bore you with every detail I suggest if you are looking for a luxury SUV take a look at this before deciding. Tremendous amount of features for the price versus competition. Genesis has been super customer friendly and it is a pleasure to deal with everyone. The service provided is huge. They truly want to keep their customers happy. It is good these days to see there is still some work ethics. Good luck with your next vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Don't buy!
Purchased the GV80 5 months ago and have had so many regrets since. Starting with things that are working as they are supposed to but are not great: 1) the AC compression sounds like a fighter jet is flying over when you are outside the car - I can hear my wife 2 blocks away. 2) Genesis phone app constantly crashes and uninstalling and reinstalling is the only resolve 3) Still requires a cable for apple/andriod auto - how does the Santa Fe have this but the 2024 GV80 does not? 4) Gas mileage is poor, I knew it was not going to be great but it is a gas hog! 5) It may be the service center I brought mine into but they had none of the luxury brand amenities a vehicle this price usually has when your car is serviced. Now for issues we have: 1) If you need the car serviced it typically takes over a month to get into the shop (if you need a loner) 2) Transmission is rough and shimmies 3) Steering wheel makes a noise everytime you turn it 4) Car starts to hum from driver side after driving for an hour or so 5) SW is a bit buggy - car has reset settings several times on us and sometimes is not responsive to clicks such as hitting home or back (nothing happens) 6) The forward collision sensor is crazy sensitive and will lock your seatbelt and vibrate the wheel often when there is no collision risk. This cannot be permanently turned off. We really want to love the car but just can't.
Outstanding
We have had the 2024 GV-80 Prestige for a couple months now. The car is outstanding in every way. I love that it takes regular gas and that it is the quietest car we have ever had. It is my wife's car - she waited several years before finally getting one. As other people have mentioned, the dealership (in Huntsville) was terrible - they didn't even wash the car when we went to pick it up (and they had it for a week to do just that). I love the option to allow the transmission to go into 'coast' mode when you let up off the gas - helps with gas mileage. We average 20-22 mpg combined. Haven't taken it on a long trip yet. Would definitely buy again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great comfy, quiet car!
We really like our GV-80! It drives great and is very quiet. The extra features are excellent - nearly self driving on the highways. Cruise control and lane centering works in stop and go traffic all the way up to top speeds (it's very fast). The heads-up display is really helpful, as are the blind spot cameras. I also like that I can do software updates at home instead of having to take it to the dealer. Great car!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Lemon
9 months of ownership, 4 months in the dealership. You receive the welcome light from the side mirrors first, then you receive another engine welcome light when you step into the car.
Dangerous
This is the beginning of my campaign. This beautiful and expensive vehicle has turned into a nightmare. Although Genesis has offered me money to be quiet and go away or opportunity to buy it back neither option is reasonable or fair. So my journey begins. It looks so nice and has all the bells and whistles but mechanically, electrically, and operationally it is flawed to the point where it is dangerous. I’ll keep you posted……please don’t buy one of these……..mine is a 2023 GV 80.