2023 Genesis GV70 Consumer Reviews
Best value and Looks
AWD 2.5 LT Advanced. Silver/brown Int. Great Crossover SUV. 3,000 miles, no issues Love the Drive modes, used Sport driving to the coast/mtns, performed great. Went to the Snow, used snow mode, plowed right thru slippery roads. In Eco mode, been getting 22 MPG overall. The one drawback is gas mileage. Around town, not great, but the power is awesome, so good trade off. Paid $53k, best value in the market.
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I Don’t Miss My BMW 840
I studied the GV 70 since it first came out and knew this would be my next car. When I finally drove one and looked at the pricing, I couldn’t resist trading my 2020 BMW 840 coupe. I have not been disappointed with the performance of the TwinTurbo V6 and the ride and drive of the car. It’s like a sports car with passenger room. It is ultra quiet but yet when I put it in sport Drive the character changes to a fun sports car. I considered the Porsche Macan S and the BMW M3 but the money was so much more and the equipment was less which made the Genesis a great value. The only downside of it is the gas mileage, which is only 25 mpg on the highway and I was used to my BMW getting 35 mpg mean. The gas mileage is absolutely the only shortcoming on this great SUV.
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Transmission/AWD ISSUES
Purchased a GV70 in July and was very impressed. Suddenly one day my wife says there are dummy lights on the dash. Called dealership and got it right in for an evaluation. A month later was told the car was ready for pickup. They replaced the torque converter lastly and all is good. A month later the car was towed back to the dealership when it wouldn't pass 25 mph on a freeway. Wife said that she felt like a hammer hit the transmission. Dealership said they cannot duplicate the problem. 60,000.00 Car with 6000 miles. Lost faith in the brand. Working with Genesis and possibly with the State of Ohio for refund or replacement. Maybe i just got a bad one? I am reading that it is a common problem. The Tow Truck Driver knew more about the issue than the dealership, considering this model has been out for about 1 year, that speaks volumes.
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$55K PIECE OF JUNK
Purchased vehicle in early June. Absolutely love the look and drive. At 1600 miles warning lights started coming on for no reason. Took it in and no problems found. Fast forward a few hundred miles and AWD light comes on. Trip 1 cannot find problem but do some adjustments. Next day light comes on again. Back I go, need to order a sensor which is over night ed and damaged. Now need to wait 3 weeks for another on that does not resolve the problem. Dealer told by Genesis to replace purge valve. Finally able to pick up my car after 36 days at the dealer. Drive it a whole 20 miles (was on the way to a Toyota dealer)and AWD light is on again... back in for a transfer case replacement and another 4-5 days without my car. I have 2,000 miles on this vehicle in 6 months. Not reliable! DO NOT PURCHASE!
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Beautiful Car Lousy Company
We started out on a waiting list in September of 2022 (which was a joke) waiting for a car that never arrived. By January of 2023 we were taking matters into our own hands and calling dealerships around the country to try and find what we were looking for. We found the car in Las Vegas and picked it up only to have a significant acceleration issue while driving home. The dealer wanted to wash their hands of fixing the issue until we demanded they take ownership in the issue. Our brand new car was at another dealership for service for 3 weeks trying to figure out the problem. Genesis NA and the dealership we bought it from did nothing for us. We were actually told by the Genesis Customer Relations manager to "adjust our expectations". This is not something that you want to hear from a luxury car manufacturer. We finally have our car back and it seems to be fixed but we have lost all confidence in the brand. To call themselves a luxury brand and treat their customers like this is ridiculous. Our interaction with Genesis has been the worst customer service we have experienced. I want to love my new car and all I can do is hope that Genesis can get their act together and treat customers with respect.